Identity & Authentication Today
Part one of a two-part White Paper from the MEF Personal Data & Identity Programme, ‘Identity & Authentication Today’ attempts to define the apparent ‘problem’ at the heart of User Identity. Examining and explaining aspects of today’s Identity & Authentication sector that businesses need to understand to enable them to optimise their existing IAM processes to best effect, the paper also supplies practical, real-world steps and advice on how best they might achieve this.
Evina: Case Study: Proximus x Evina
Case Study: Proximus x Evina Discover the story through graphs and figures of how and why the:
- Complaint Rate
- Revenue
- Fraud Rate
P2A Business Messaging 2020
The meeting of Business Messaging with Artificial Intelligence has created a new way to interact with consumers: P2A or person-to-application messaging. Users can now text to ‘chatbots’ and engage with their accounts directly, enquire on services, schedule appointments or even buy goods. Many do not realise that there is no human typing back: it is the power of artificial intelligence that allows quick and efficient messages. The advancement of AI has made automatic chats a reality, but are users ready to embrace them? MEF’s P2A Business Messaging 2020 report is based on 6500 interviews across 10 countries: Brazil, China, France, Germany, India, Japan, South Africa, Spain, UK, USA.
MEF’s Future of Messaging Guide 2020
MEF’s Future of Messaging Guide 2020 published in association with Syniverse explores the growth of business messaging via a series of interviews and case studies to showcase how messaging continues to evolve and enable better customer engagement. The 40-page guide is a comprehensive look at the trends, technologies, business personas and use cases driving the future of business messaging in a series of interviews and use cases across different sectors and regions.
A2P Business Messaging 2020
MEF’s A2P Business Messaging 2020 Report is based on 6500 interviews across 10 countries: Brazil, China, France, Germany, India, Japan, South Africa, Spain, UK and the USA and shines a light on the state of the global A2P SMS ecosystem. MEF members can access the full 50+ page report & survey data, Non-members can access the management summary.
Securing A2P SMS Business Messaging
MEF’s Future of Messaging Programme Security Working Group has carried out an analysis of the end-to-end processes that help secure SMS for business messaging. The Securing A2P SMS Business Messaging Whitepaper explains the messaging delivery chain and sets out clear guidelines for securing SMS for two factor authentication. It explains the technical, device and industry solutions available and provides recommendations to brands and enterprises based on a three-step approach. The paper looks at potential SS7 vulnerabilities in the messaging delivery chain as well as data and identity frauds including SIM Swap / Port Out Account Takeover, SMS Malware and Smishing as detailed in MEF’s A2P SMS Fraud Framework.
Juniper Research: 5G Networks in IoT
Juniper Research’s latest 5G Networks in IoT research provides insights on the investment in 5G technology in IoT, including regional analysis and the 5G-enabled Internet of Things impact on services. It includes strategic recommendations for market stakeholders, aligned with 5-year forecasts for the adoption of 5G connectivity in the IoT space for the period 2020-2025. The 5G IoT market research features in-depth analysis of pricing strategies for 5G verticals and forecasts for data traffic per 5G connection across consumer connections and key IoT verticals. 5G sector coverage and market analysis are provided for:
- Commercial Applications
- Enterprise Mobile Broadband
- Automotive
- Smart Homes
- Smart Cities
- Healthcare
- Augmented Reality & Virtual Reality
MEF's 6th Global Smartphone User Survey - May 2020
Users are engaging with more digital services than ever and the smartphone is a big protagonist in this scenario. Understanding the smartphone consumer is understanding the biggest digital transformation in place today. Spot emerging trends, consider the latest development, plan for future business.
- Smartphone Users Demographic
- Vendor Market share
- iOS vs Android Usage Profiles
- Digital Service Uptake
- Smartphone User Attitudes
- Country Profiles MEF’s 6th Global Smarpthone User Survey is based on 6500 interviews across 10 countries: Brazil, China, France, Germany, India, Japan, South Africa, Spain, UK, USA.
mGage: Mobile Messaging: STATE OF MIND - April 2020
mGage commissioned Arlington Research to conduct an online survey with a nationally representative sample of 2,000 smartphone owners in the UK, in December 2019. The Mobile Messaging, State of Mind report highlights the key findings from this survey. It looks at:
- If different apps are used for different types of messaging
- How consumers want to engage with brands of all types
- How consumers feel about the communications they get from brands
- What consumers want from that dialogue with brands
Mobilesquared: Global Whatsapp Business Messaging Forecasts By Country 2018-2024 - April 2020
Can WhatsApp have the same impact on business messaging as it has on consumer messaging? As the world’s largest OTT messaging platform with over 2 billion users, WhatsApp is viewed by brands and businesses as the ideal channel to communicate with their customers. The issue is that each and every WhatsApp user has to opt-in to start any type of communication with any company. Based on extensive research of the WhatsApp Business messaging ecosystem, Mobilesquared has created a Databook looking at the WhatsApp Business opportunity, which will inevitably have an impact on SMS and RCS. Exclusive 43% discount available for MEF Members until the end of May 2020 Contact us for more info.
MEF’s RCS Business Messaging Best Practices Guidelines V2.0 - May 2020
Developed by participants of the Future of Messaging Progamme, MEF’s RCS Business Messaging Best Practices Guidelines aim to help accelerate the adoption of Rich Communication Services (RCS) for application-to-person (A2P) and person-to-application (P2A) messaging. These guidelines were developed by MEF’s working group and via industry consultation in 2019 (V1.0) and 2020 (V2.0) led by David O’Byrne. They provide a framework for the technical and business options for deploying RCS Business Messaging and streamline the processes to enable a faster and more efficient launch of A2P and P2A communication services via RCS.
Telecoming: Mobile Billing Trends in Southern Europe 2019
We are glad to present the third edition of our DCB European report, under the name “Latest Trends On Direct Carrier Billing, A Consolidated Market With Great Growth Potential”. Currently, only 15% of the world content market is billed through the DCB, but new developments and the new PSD2 (Payment Services Directive) will make it reach around 22.5% in 2024. The business possibilities for DCB in the new mobile economy scenario are multiplied. In this new analysis, we share relevant insights about the European and Spanish market and the evolution in the coming five years (market data 2019-2024. We strongly encourage you to check the new report.
MEF’s 6th annual Global Trust Report - April 2020
MEF’s 6th annual Global Trust Report explores the smartphone and digital services usage of 6,500 smartphone users across 10 countries and considers their attitudes in relation to privacy, personal data, and trust.
MEF: Messaging at Work - March 2020
Advancements in digital technologies coupled with an increasingly mobile workforce are reshaping workplace communication. The modern workplace is characterized by distributed employees and virtual teams, fueling a mobile-first approach to communications. While more and more employees are using mobile messaging to communicate and share data, these new workplace mobility norms present data security, privacy and compliance issues for enterprises large and small. The insights provided in this report should serve as a wakeup call for enterprises to address the misalignment between mobile device usage for workplace communication and strategies for ensuring control and security.
International Comparative Legal Guide to: Telecoms, Media & Internet 2020
The ICLG to Telecoms, Media & Internet Laws & Regulations 2020, authored in association with MEF, covers common issues in telecoms, media and internet laws and regulations – including radio spectrum, cyber-security, interception, encryption and data retention, distribution of audio-visual media, and internet infrastructure. This comprehensive comparative guide follows a question and answer format to ensure thorough coverage of the topic within different legal systems worldwide. Each chapter is written by leading practitioners from top international law firms to provide a valuable and convenient resource, updated annually. The ICLG series provides a practical insight for general counsel, government agencies and private practice lawyers, keeping them abreast of law and policy globally.
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