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MEF Briefing: Securing SMS for Enterprises

| Enterprise Communications, MEF Webinars & Workshops | No Comments
Last month MEF’s Future of Messaging Programme launched its Securing A2P SMS Business Messaging Whitepaper developed by members of its Fraud & Security Working Group. The comprehensive guide makes best practice recommendations when using SMS for Two Factor Authentication and provides practical use cases. In this webinar, some of the…

Artificial Intelligence – a changing regulatory landscape

| MEF Webinars & Workshops | No Comments
Rafael Pellon, MEF LatAm advisor and partner at Pellon de Lima Advogados shares insights from a recent webinar where Artificial Intelligence experts discussed the changing regulatory landscape around AI and what governments and regulators need to do to keep ahead, or even to keep up, with the technology. During such…

All change at the omnichannel contact centre – 11 big takeaways

| MEF Webinars & Workshops | No Comments
Ominchannel is sweeping through the business world. Every company knows it has to give customers the full range of communications channels – and to make sure those channels are linked. Last week’s MEF webinar looked at how this revolution is changing the contact centre. Here are the highlights. Call centres…

MEF IoT Roundtable part 3: the identity of things

| Internet of Things, MEF Webinars & Workshops | No Comments
MEF Mobile IoT Advisor, Andrew Parkin-White shares his takeaways from the round-table discussion on the growing IoT ecosystem and the IoT Programme at MEF held in Barcelona. In the final part of the series, the focus is on the issue of the identity of things. Bringing best practice to the…

The digital response to COVID-19

| Fireside Chat, Interviews, Personal Data | No Comments
Iain McCallum, mobile industry veteran and MEF Advisor discusses the Covid-19 pandemic with Julian Ranger, Founder and Executive Chairman of digital identity specialists Digi.me and explores how mobile technology can play a role in mitigating the impact of the crisis. Towards the end of April 2020, I was joined by…

MMD Smart Interview: Covid19’s impact on small to medium enterprises

| Enterprise Communications, Fireside Chat, Interviews | No Comments
As part of MEF’s COVID19 IMPACT series, Dario Betti asks Ira Cohen from MMD Smart how small and medium enterprises can maintain their business and grow customer relations. While the health emergency is now largely understood for COVID19 the impact on business is also becoming clearer. In particular, small and…

Executive Insights Series: AA Ireland on the rise of virtual mobile agents

| Enterprise Communications, Executive Insights | No Comments
How did car insurer AA reduce its customer handling times by 40 per cent? Simple. It gave customers the ability to self-serve using a chatbot. In this Executive Insights video supported by Sinch, Louise McCormack, Customer Lifecycle Manager at AA Ireland, explains more.

Executive Insights Series: Mercedes Benz on the transformative power of chat bots

| Enterprise Communications, Executive Insights, Internet of Things, Mobile Payments | No Comments
In this Executive Insights video supported by Sinch, Nikola Aschoff, head of extended digital services at Mercedes-Benz, explains how bots are giving drivers fast and convenient answers to hundreds of questions.… “How do I turn on the air con?” It’s an important question for the new car owner.

Why Marketers Need To Talk About Identity Resolution Right Now

| Digital Identity, Personal Data | No Comments
Founder & CPO of Zeotap Projjol Banerjea discusses the challenges facing the digital marketing industry in the wake of the Covid -19 pandemic, and explores how brands can use this time to re-assess their marketing strategies and plan for a new digital marketing landscape, with new data privacy regulatory norms.…

The digital response to COVID-19

| Fireside Chat, Interviews, Personal Data | No Comments
Iain McCallum, mobile industry veteran and MEF Advisor discusses the Covid-19 pandemic with Julian Ranger, Founder and Executive Chairman of digital identity specialists Digi.me and explores how mobile technology can play a role in mitigating the impact of the crisis. Towards the end of April 2020, I was joined by…

Five key points to think about with an Identity of Things solution

| Digital Identity, Internet of Things | No Comments
In creating the internet of things, a challenge arises in understanding how we cope with the billions of “things” to be accurately identified, authorised and securely connected. MEF’s IoT advisor, Andrew Parkin-White, explores a range of issues for consideration when thinking about an IdoT solution and shares the five main…

Personal Data and Identity Working Group updates

| Personal Data | No Comments
MEF Member-only page for the latest updates from the Personal Data and Identity Working Group. If you would like to discuss the Working group or the PD&I Ecosystem contact Programme advisor, Iain McCallum. MEFBlog · PD&I Working Group #10 29/06/20 Download the slides Download the slides Download the slides Download…

Covid-19 may reduce short term IoT revenues but will it create new opportunities?

| Industry Views, Internet of Things | No Comments
Before the virus had an impact globally, we were seeing growth in IoT of up to 20% per year. Enterprises could see the clear value of IoT applications and adoption was on the increase. There was significant market potential and a high degree of confidence that 25m global IoT connections…

Industry views: A collaborative approach to tackling Smishing

| Enterprise Communications, Industry Views | No Comments
MEF’s SMS SenderID Protection Registry helps identify and block fraudulent SMS texts, protecting consumers, legitimate businesses and organisations falling victim to text messaging scams. Known as ‘Smishing’ criminals send bogus texts which appear to come from a trusted sender. The Registry allows organisations to register the message headers used when…

Industry views: Latest MEF Member Covid-19 responses

| Enterprise Communications, Industry Views, Mobile Content | No Comments
As the global COVID-19 pandemic continues, with countries at differing stages of response and recovery, we share further learnings and actions from MEF members working to support businesses and consumers as well as innovative solutions for fighting back against the virus. While most of the world comes about in unison…

Industry views: COVID19 responses from the mobile ecosystem

| Enterprise Communications, Industry Views, Mobile Content | 2 Comments
The mobile ecosystem has been central to many of the innovations and creative solutions that have emerged in the last few weeks: not just in communications in keeping us connected but also in the essential sharing of information, entertainment, education, business and finance all now commonly managed at home from…

Covid-19 puts IoT security firmly in the spotlight

| Internet of Things, Interviews | No Comments
MEF IoT Advisor Andrew Parkin-White explores the issues surrounding IoT security and how the Covid-19 virus will affect its development. With our members, MEF has been exploring IoT security and how it is key to growing the overall IoT ecosystem. The question is therefore, will IoT security become more of…

Covid-19 may reduce short term IoT revenues but will it create new opportunities?

| Industry Views, Internet of Things | No Comments
Before the virus had an impact globally, we were seeing growth in IoT of up to 20% per year. Enterprises could see the clear value of IoT applications and adoption was on the increase. There was significant market potential and a high degree of confidence that 25m global IoT connections…

IoT Whitepapers

| Internet of Things | No Comments
Impact of Covid-19 on the IoT Ecosystem IoT is not immune to Covid-19 but despite short to medium term challenges, new opportunities may arise with the ecosystem making a progressive recovery from 2021 onwards In this download, MEF explores a range of issues relating to the impact of Covid-19 resulting…

Five key points to think about with an Identity of Things solution

| Digital Identity, Internet of Things | No Comments
In creating the internet of things, a challenge arises in understanding how we cope with the billions of “things” to be accurately identified, authorised and securely connected. MEF’s IoT advisor, Andrew Parkin-White, explores a range of issues for consideration when thinking about an IdoT solution and shares the five main…

5 minutes with… FireText

| 5 minutes with | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Director and co-founder James Huff introduces FireText. FireText Communications Ltd is a leading UK company, specialising in the provision of SMS services to thousands of businesses.…

5 minutes with… Reality Gaming Group

| 5 minutes with, Interviews, Mobile Gaming | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Co-Founder Tony Pearce introduces Reality Gaming Group. We develop mass market games that utilize digital collectibles (NFT’s) and blockchain technology. Reality Gaming Group had developed two…

5 minutes with… Pod Group

| 5 minutes with, Internet of Things | No Comments
This week, CEO Sam Colley introduces IoT connectivity specialists and new MEF Member Pod Group. Pod Group is an MVNO that offers reliable, global IoT connectivity, along with connectivity management and analytics, a subscription-based billing engine and IoT-specific network security solutions. We’ve developed our own modular, easy-to-use IoT platform, Pod…

5 minutes with… Global Message Services

| 5 minutes with, Internet of Things, Mobile Content | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Sarah Keller, International Business Development Director introduces Global Message Services. Global Message Services is a global messaging provider that offers managed services solutions for mobile operators…

The death of cash: greatly exaggerated?

| Guest blog, Mobile Payments | No Comments
In this guest post, fintech and digital finance specialists Mondato explore the role of cash in a post-COVID 19 society – does the pandemic spell the end of ‘traditional’ payments already under pressure from the growing digital payment sector? The death of cash has been foretold for years. Among other…

The adoption of RCS Business Messaging likely to increase post pandemic

| Enterprise Communications, Guest blog | No Comments
In this guest post, MD and Group CEO of Route Mobile Rajdip Gupta shares his thoughts on RCS messaging in the context of the Coronovirus pandemic, and the potential opportunities for enterprise messaging, ahead of a webinar on the topic on Thursday the 21st May. The WHO has classified the…

Without a trace: the risks and rewards of privacy post-covid

| Guest blog, Personal Data | One Comment
In this guest post, fintech and digital finance specialists Mondato assess the impact and long term effect of the COVID-19 pandemic on privacy and personal data globally. As financial services have gone digital over the years, each step forward has required three things: affordability, access, and trust. Of these, trust…

Hatch and the future of mobile cloud gaming

| Guest blog, Mobile Content, Mobile Gaming | No Comments
Shiv Putcha, Principal Analyst at emerging tech specialists Mandala Insights, shares more insights from the Nokia event Global Analyst Forum. Recently, I had the opportunity to be in Finland to attend Nokia’s Global Analyst Forum. For those interested, my reflections on that event can be viewed here. As it turns…
News Roundup

Global Mobile news round-up, July 10th

Find out the week’s top mobile stories from around the world. This week.. Ban or no ban, Facebook wins in U.S. threats against TikTok, TikTok reportedly mulls corporate changes, California Consumer Privacy Act shatters attributable mobile advertising rates and much more… On Monday, U.S. Secretary of State Mike Pompeo said…
Sam Hill
July 10, 2020
Guest blogMobile Payments

The death of cash: greatly exaggerated?

In this guest post, fintech and digital finance specialists Mondato explore the role of cash in a post-COVID 19 society – does the pandemic spell the end of ‘traditional’ payments already under pressure from the growing digital payment sector? The death of cash has been foretold for years. Among other…
Sam Hill
July 7, 2020
Mobile PaymentsOpinions

Zimbabwe blocks mobile money

MEF CEO Dario Betti comments on news that the Zimbabwean government is stopping mobile payment services across the country. The assessment touches on the impact on one of the most developed mobile money markets in the world and provides lessons for the entire industry. The Ministry of Information of Zimbabwe…
Sam Hill
July 7, 2020
MEF Member News round-up

MEF Member News Round-up, July 6th

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…OpenMarket, a global mobile messaging company, has launched indigo, a new type of mobile engagement platform designed to help businesses more easily and effectively communicate with their customers and employees. The cloud-based…
Sam Hill
July 6, 2020
News Roundup

Global Mobile News Round-up, July 3rd

Find out the week’s top mobile stories from around the world.This week..India bans TikTok, WeChat and dozens more Chinese apps, vulnerability in some bitcoin wallets leads to double spend attacks, Zimbabwe moves to suspend mobile payments and much more. India’s government has banned TikTok and dozens more Chinese-made apps it…
Sam Hill
July 3, 2020