MEF Connects Digital – new thinking on telco data and mobile advertising

| MEF Connects Digital | No Comments

Mobile advertising is big. But it could be even bigger with the addition of more reliable data sets. Can MNOs provide them? In a MEF Connects Digital webinar, three experts shared their stories…

If it’s true that the world is undergoing a data revolution, then advertising is doing it first.

Over the last decade, the momentum in advertising has moved from offline to digital and from digital to mobile. In the process, it has gone programmatic.

Google talks RCS: the commercials, the numbers, the vision

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Why is Google supporting RCS? What progress has it made so far? And how is it working with aggregators to power RCS business messaging? Last week, the company outlined its mission to MEF members. Here are the highlights…

“RCS is real. It’s happening.”

That was how Todd Parker, head of business development for carrier messaging at Google, opened up his review of the messaging format at the MEF Connects Digital webinar last week.

MEF Connects Digital – what’s up with the blockchain?

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During the mid-nineties, consumers and investors discovered the idea of ‘interactivity’. Before long, companies started to add the word ‘interactive’ to their names. It was good for business. Soon after, they did it again with ‘dotcom’. Is there a equivalent magic word for the 2010s? How about blockchain?

Don’t scoff. It’s already happening. In December 2017, the Long Island Iced Tea Corp changed its name to Long Blockchain Corp. It said the re-brand reflected its desire to partner with companies working on the decentralising tech.

MEF’s MWC18 messaging session: seven big questions wrestled

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RCS. GDPR. OTT. CPaaS. So many acronyms! So much to discuss! At MWC last month, four of enterprise messaging’s deepest thinkers came together to debate the market’s biggest challenges. Here’s what they said.

The audience arrived at MEF’s Future of Messaging panel session at MWC with the latest RCS update freshly arrived in their inboxes.

eSIM smartphones will disrupt the mobile industry

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Telecoms analyst and consultant Angel Dobardziev of WhiteBridge Insight discusses the inclusion of eSIMs as standard in Apple’s new phones, and why this marks a significant moment for both consumers and MNOs and how they will interact in the future.

Apple’s new iPhone XS and XS Max models will have dual SIM functionality, including an eSIM. At first sight, this may not seem like much: dual SIM smartphones have been around for a while.

WhiteBridge thinks the actual inclusion of the eSIM in the iPhones is a very significant move for the industry, great news for consumers, but also a mixed blessing for carriers.

Transformation 2020: A New Roadmap for Carrier Business

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Suzy Menneret, Senior Market & Strategy Expert at MEF Member Deutsche Telekom and Head of Strategy Workgroup at i3forum discusses digital transformation and the potential opportunities for MNOs to reinvent themselves effectively in a rapidly changing ecosystem.

International carriers have realized that they have to change to survive. They’ve developed new roadmaps for adopting new technologies, services and models. The challenge for most carriers will be how to execute on these roadmaps and make transformation a reality inside their businesses.

Digital Natives: What does it mean to be a digital native in a 5G world?

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Tim Barber, Vice President of Global Telecoms and Media Industry at MEF Member ForgeRock shares insights into the impact of 5G and identity on “digital native” individuals and companies for whom the online digital world is the only marketplace.

Everyone is by now probably familiar with the concept of ‘Digital Natives’ – a phrase first coined by Mark Prensky in 2001, to describe the generation of people born after the advent of widespread use of digital technology. By contrast, ‘digital immigrants’ – those pre-dating 1985 – are destined to be locked in a struggle to adapt to this new digital world order.

Six Key Questions on the Future of RCS

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MEF Member mGage‘s Phil Speer, Director of Solutions Engineering, explains six key points relating to Rich Communications services and how they will affect the messaging ecosystem.

If you’re one of mGage’s partners, or even if you’re not, you have perhaps heard about Rich Communication Services (RCS) the next generation of text messaging. (The BBC recently described RCS as an “SMS replacement.”) mGage has created a dedicated RCS team to keep up with the latest and to support our clients in developing RCS pilot programs.

Interview: FICO, SMS and combating fraud

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MEF speaks to Director of Product Management at FICO Adam Barrett about why the company has joined MEF’s Trust in Enterprise Messaging programme and what they are doing to combat fraud in messaging.

Until about 60 years ago, if you wanted to borrow some money, the decision came down to one man (almost always a man). Your bank manager.

Telefónica gives the operator view of messaging fraud

| Executive Interview, Featured Post, Messaging | No Comments

SMS fraud affects MNOs more than most. Consumers generally blame them when things go wrong. This is why Telefónica is working closely with MEF on the fightback. Here, Tim Houlihan, commercial lead for A2P messaging development for Europe at Telefónica, explains more.

Operators occupy an ‘interesting’ place in the market for A2P messaging. In many instances, they act as an indirect channel for traffic, leaving the A2P aggregators to provide the connectivity to brands and enterprises.

Cinarra Interview: it’s time for MNOs to monetise their data

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Advertisers are very good at understanding people’s online journeys. But offline? Not so much. Cinnara believes MNOs are sitting on location data that can fix the problem – and unlock huge revenues. MEF talked to Cinarra’s CEO Sundi Sundaresh…

If data is the new oil, then mobile network operators are sitting on lakes of the stuff.

Your carrier knows your name, address, gender, age and more. It also – crucially – knows where you are and where you’ve been.

Interview: UK tax collector HMRC on reducing SMiShing by 90 per cent

| Consumer Trust, Executive Interview, Featured Post, Messaging | No Comments

When the UK ‘taxman’ HMRC hugely reduced email-based scams, fraudsters turned to SMS. Here, Mike Fell, head of operational and cyber security at HMRC, speaks to MEF’s Tim Green about how the agency tackled the new threat.

It’s been said many times that the only certainties are death and taxes.

A bit depressing. But not for the committed fraudster. If everyone has to pay taxes, that means everyone has to come into contact with the tax collector. And right there is a fruitful opportunity to rip people off.

5 minutes with….BulkSMS

| 5 minutes with, Featured Post | One Comment

In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Dr. Piet Streicher, MD of BulkSMS.com.

BulkSMS is a global A2P SMS messaging service provider offering innovative solutions, enabling our customers to communicate their short and relevant messages using self-service or API products. We offer large, medium and small organisations in the commercial, public, government and non-profit sectors, the ability to send person–to-person, application-to-person and application-to-application SMS messages. Our SMS gateway connects to over 900 mobile networks.

5 minutes with… zeotap

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In our ‘5 minutes with’ profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Florian Lichtwald, SVP of Global Telecom and Data Partnerships introduces zeotap.

We unite the world’s most valuable data especially from telecom operators to enable the world’s largest brands to achieve better results in their advertising campaigns through precise targeting and intelligent technology. Mobile users have shown that they often prefer advertising as a currency when consuming digital content.

5 minutes with… appScatter

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In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Marketing Director Simon Gannon introduces mobile app distribution specialist, appScatter.

appScatter distributes, manages and monitors mobile apps across multiple app stores worldwide. The platform offers unrivalled audience reach, efficient app management and centralised reporting. By distributing apps across the best app stores globally, brands, agencies and developers use appScatter to more effectively manage app portfolios and dramatically increase revenue.

5 Minutes with… MYPINPAD

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In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week David Poole introduces mobile authentication solution specialist MYPINPAD.

MYPINPAD is a technology company with a goal of delivering economic, scalable solutions to meet our clients’ diverse requirements for authentication and identity management.

The Company is managed by an alliance of leaders from the payments industry with a collective 100+ years’ experience spanning a wide spectrum of banking, security and payment technology.

The 10 Disruptive Digital Business Models For Health Insurers

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Digital technologies will transform the health insurance business. Early adopters have started to implement new digital business models with initial success. A new report from market analysts Research2Guidance describes ten digital business models for health insurers that will disrupt the industry, as explained by business analyst Zhang Jie.

Advances in higher-quality digital technology – especially apps, sensors, and artificial intelligence (AI) – along with their proliferation among members have spurred the emergence of new business models.

10 digital marketing campaign stats you probably didn’t know

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Daniel Nunez Rodriguez, Product Lead for Instant Ads, an intraprenurial initiative at Telefónica Innovation shares ten key facts about digital marketing campaigns, digging into the intricacies of how success is measured, where mobile fits in to the picture of how consumers are exposed to campaigns and some of the technical barriers and opportunities for creating a successful digital campaign.

In 2017 Digital Advertising investment surpassed TV as the preferred media channel for marketers to pour their marketing dollars, accounting for $200B in total. Digital Advertising is also a healthy industry growing at a steady 20% YoY and projected to be a +$400B industry by 202

Key takeaways from MEF’s guide to digital consent in the personal data economy

| 10 things, Consumer Trust, Digital Consent | No Comments

Clear informed consent is the key to ensuring consumers trust every digital transaction. It’s a critical issue – which is why MEF’s Global Consumer Trust Working Group has examined the issues in order to develop a free whitepaper on the subject. Here, we present some of the highlights.

In 2010, 7,500 people sold their souls to the UK retailer, GameStation. These unwitting customers had bought from the store and missed the “immortal soul clause” buried in the site’s terms and conditions. Thankfully, this was an April Fool’s joke and GameStation returned its harvested souls back to their rightful owners.

12 stats and facts that explore drivers for building consumer trust in mobile content and services

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In May 2018 the EU’s General Data Protection Regulation (GDPR) will be implemented. Consumers will be compelled to give permission before any of their data is collected by a company, and that data must be transferrable and deleted, or returned on request.

The regulation is a significant step in placing the consumer in control of who uses their data and how it is used. At the same time the business models of apps and services often rely on personal data to help monetise their offerings.

MEF members elect 19 board directors to champion industry engagement

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MEF has announced the results of its Global, EMEA and LatAm board elections for the 2017/2019 term following its AGM in Barcelona at Mobile World Congress last week.

19 executives representing the diversity of the global mobile ecosystem from mobile operators to companies at the forefront of mobile payments, messaging, personal data and content were elected to take forward MEF’s mandate.

Newly elected MEF Global Board highlights mobile industry diversity and collaboration

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MEF has announced the results of its Global Board elections for the 2015/2016 term following its AGM in London last week.

Candidates representing a variety of markets and sectors contested four seats on MEF’s Global Board, reflecting the organisation’s diverse membership as mobile becomes the primary technology for engaging consumers in growth and established markets

The newly elected and re-elected board directors are:

Smartphones in mobile-first markets: it’s complicated

| Featured Post, MEF Global, MEF Global Forum | One Comment

It’s one of the great truisms of the mobile industry: smartphone ownership is rocketing in developing markets. But is it true? Well, kind of but not really. At least according…

Interview: how Ola is building an ‘Uber for India’

| Featured Post, MEF Asia, MEF Global, MEF Global Forum | One Comment

All over the world, ride-sharing apps are taking on powerful local taxi businesses. But in India, the situation is a little different: there are hardly any local firms to take…

Brazil is on the verge of its new Data Privacy Law

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Rafael Pellon, MEF LatAm advisor and partner at Focaccia, Amaral, Salvia, Pellon & Lamonica Advogados discusses the ongoing debate in the Brazilian legislature surrounding the adoption of GDPR-like rules governing data privacy for the country.

At the end of May the House of Representatives in Brazil approved the Bill of Law 4060/2012 that would establish a General Data Privacy Law in the country. On this week, given the strong engagement of internet rights NGOs, trade associations, government authorities and luminaries of the academia and legal sectors, Senator Renato Ferraço…

The WhatsApp nation

| Featured Post, MEF LatAm | No Comments

Rafael Pellon, MEF LatAm Board Member and partner at Focaccia, Amaral, Salvia, Pellon & Lamonica, here explores the ongoing issues surrounding the repeated blocking of hugely popular Whatsapp across Brazil, and the knock on effects this has had across the region and the mobile app ecosystem.

Almost a month since the 2nd wholesale blockage of WhatsApp in Brazil, Brazilians are starting to appreciate that WhatsApp has become nothing but essential.

MEF Connects Brazil in pictures

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MEF recently hosted its largest LatAm event to date: MEF Connects Brazil, held during Tela Viva Móvel, supported by Movile and Digital Virgo.

Over 130 senior executives from 60 companies representing the mobile ecosystem in Latin America got together for the business networking event.

We partnered with Tela Viva Móvel, the most relevant conference in Brazil for the mobile sector.

[Infographic] Mobile advertising in Brazil

| MEF LatAm, Mobile Advertising | No Comments

Brazil’s economic growth is well documented. It is a mobile first country with 50 per cent of all households using mobile as their primary means for communicating and getting online.

Today that’s a mix of feature phones and smartphones but by 2018, one third of the country is predicted to own a smartphone.

Understanding attitudes towards digital identity and personal information

| Consumer Trust, Featured Post, Privacy | No Comments

Michael Becker, an expert advisor on identity & personal information management solutions, outlines the findings of a new paper from MEF and Assurant that takes a closer look at UK smartphone user’s attitudes towards their personal information and privacy in the post GDPR age.

Worldwide and with a mixture of interest and trepidation, people are awakening to the fact that their identity and personal data are being used for a myriad of social and commercial purposes. For instance, on the one hand, people are increasingly recognising that their digital identities and personal data are being leveraged by industry actors to personalise products and services that create convenient experiences and enhance value.

It’s time for Mobile Network Operators to take their piece of the mobile advertising pie

| Featured Post, Guest blog, Opinion, Privacy | No Comments

Fred Martinent, Product Marketing Director at Gemalto envisions how mobile operator marketeers can take advantage of impending regulatory changes and the opportunities they will present to boost revenues from digital advertising – and how to convince management of your winning strategy.

Buzz…buzz…buzz…the shrill noise of your alarm clock wakes you with a jolt. You haphazardly reach over to press the snooze button but then you remember that today is D-Day.

Cool, Creepy or Dangerous? 5 Key Lessons from the IAPP ANZ Summit

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Senior Customer Success Manager Linden Dawson shares her takeaways from the International Association of Privacy Professionals ANZ Summit in Sydney, and how marketers can stay on the right side of the “creepy line” when personalising advertising.

Privacy and the “creepy line” were hot topics of discussion last week at the International Association of Privacy Professionals (IAPP) ANZ Summit held in Sydney. We’re all familiar with the creepy factor online at this point; we’ve all searched for a pair of shoes or a piece of furniture only to be stalked around the Internet for the next few days with banners for those items showing up on website after website.

12 more stats exploring consumer attitudes to the personal data economy

| Consumer Trust, Featured Post, Personal Data Ecocnomy, Privacy | No Comments

Just as smartphones have upped the ante on what can be achieved in terms of content, services and customer interactivity, the accessibility, importance and value of mobile user data has snowballed. Businesses now build commercial strategies based on hundreds of points of measurement or data-capture – the personal data economy.

In tandem, the forthcoming (May 2018) EU General Data Protection Regulation (GDPR) expands the personal data rights of EU citizens.

Industry views: Why does the A2P SMS industry need a Code of Conduct for fraud?

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MEF recently launched it’s new Trust in Enterprise Messaging (TEM) service backed by an industry Code of Conduct for A2P (Applications to Person) SMS in collaboration with 30+ participants of MEF’s Future of Messaging Programme, that includes MNOs, messaging companies and signalling providers.

The new service is self-regulatory – its goal, to accelerate market clean-up and educate enterprise messaging solution buyers about the threats of fraudulent practices and poor procurement processes.

Industry Views: A2P SMS & the blockchain startups

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A new breed of fintech startups with an innovative business model are attempting to take advantage of customer’s unused, ‘limitless’ text message contracts, leveraging them as an integral part of blockchain ventures, allowing users to essentially resell messages that would be wasted.

From one perspective, such services make use of messages that would go otherwise unused to make some money for users, while providing useful services for other businesses and consumers.

Industry views: New mobile tech and trends

| Featured Post, Industry Views, Opinion | 2 Comments

Recent hardware releases from some of the most influential players in the mobile ecosystem have introduced the latest wave of mobile and IoT technology with some eye catching features focusing on privacy, security and new ways for consumer’s to use their phones.

Google unveiled their 2nd generation of Pixel phones as well as a host of smart home hardware and peripherals just weeks after Apple’s annual event where they showed off the iPhone 8 and iPhone X and a new sim-ready watch. There was also a major hardware push from Amazon with a newly updated range of connected smart-home accessories.

We asked MEF Members for their thoughts on the new hardware and strategies – here’s what they said.

Industry views – ransomware attacks and lessons to be learnt

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Last week’s ransomware attacks were aimed at vulnerabilities typical of big enterprises and government bodies, but the true impact was felt by consumers – cancelled trains in Germany, people forced to pay cash for petrol in China, missed hospital appointments in the UK, the list goes on, with poor user experience and damaging trust the result.

While the WannaCry attack was upon a very specific desktop vulnerability, the possibility of similar attacks on other operating systems, the media coverage and the effect on consumer’s perception of digital safety are lessons to be learnt. We asked what can mobile tech industries can do to better prepare for similar attacks and protect consumers…

Member Interview – Neomobile

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MEFTV speaks to Flavio Pallotti, EVP Digital Entertainment at Neomobile during MWC 2018, where he explains the company’s move to an all encompassing digital group, Digital GO.

“Neomobile in the last couple of years has been moving its core business from a pure mobile content and monetisation player to a full digital group. This is something we have seen here at MWC: there has been lots of focus on artificial intelligence, providing chat bots for customer support …

Member Interview – Calldorado

| MEFTV | No Comments

MEFTV speaks to Mathias Schroder, COO & Co founder of Calldorado during MWC 2018, where he explains how their business has grown and how they are helping their clients do the same.

“We recently announced the Calldorado App Growth Fund – worth 12 million dollars, which on selected apps or publishers – we help them grow, get more downloads, get more users if they utilise our monetisation model.”

The race to automate customer experiences across rich media messaging channels

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Alex Klose, VP of Marketing at IMImobile, looks at the opportunity for enterprises to differentiate customer experience by combining new rich-media messaging channels such as RCS (Rich Communication Services) with customer journey automation platforms.

There is no doubt that consumers have a huge desire for messaging-based experiences. In fact, 66% of consumers prefer to reach brands, or be reached by brands through messaging apps, and two-thirds expect to increase their engagement with businesses via messaging channels over the next two years.

Hungama’s Neeraj Roy on building a ‘Netflix for south Asians’

| Featured Post, MEFTV, MWC18 | No Comments

India’s Hungama Mobile dominates digital entertainment for the world’s south Asia population. It reaches 40 million people in 50 countries. In an exclusive video, Hungama’s CEO Neeraj Roy describes the journey and the future…

In the early years of the 21st century, there was a mobile entertainment revolution. A group of pioneering companies realised phones could do far more than deliver talk and text. The market for ringtones, wallpapers, alerts and screensavers was born.

Global Mobile News round-up, October 19th

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Find out the week’s top mobile stories from around the world. This week.. Apple overhauls its privacy pages, mobile in Sub-Saharan Africa, what is ethical AI? and much more.

Apple has refreshed and expanded its privacy website, a month after its most recent iPhone and Mac launches. You’re not going to see much change from previous years — the privacy pages still state the same commitments that Apple’s long held, like that privacy is a “fundamental human right” and that your information is largely on your iPhones, iPads and Macs.

Read More

Walking the line between POPIA and GDPR

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Russel Luck, specialist Technology Attorney at SwiftTechLaw discusses the similarities and differences between South Africa’s Protection of Personal Information Act (POPIA) and Europe’s GDPR and how companies doing business across both regions need to handle their approach to privacy compliance.

A lesser-known fact is that the European Union is the birth-place of modern information privacy laws. The right to privacy has existed for centuries. However, E.U countries experienced first-hand how the abuse of personal information can lead to detrimental (sometimes fatal) consequences. This led to the adoption of the European Union Data Protection Directive (EUDPD) in the mid-1990s in an effort to regulate the use of information.

Read More

RCS: All systems go for launch?

By | Messaging | No Comments

Giovanni Benini, from MEF Member and messaging specialists Global Telco Consult discusses the future of Rich Communications Services and analyses the factors that will influence their successful launch.

Have you ever watched a launch of Elon Musk’s SpaceX Falcon rockets? If not, I’d recommend joining a YouTube live stream of the nowadays quite frequent lift offs.In the messaging space, we are also currently watching a launch.

Rich Communication Services (RCS) is the next generation SMS. RCS has been put onto the launch pad a few times in the past 10 years without taking off for various reasons…

Read More

MEF Member news round-up, October 15th

By | MEF Member News round-up | No Comments

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

Norwegian company Vipps has entered into a strategic agreement with Gemalto, the world leader in digital security, to provide a secure digital turnkey solution for QR and NFC proximity payment as well as e-commerce.

The new solution aims to provide secure payment services to retailers, private label issuers and domestic schemes across the world. Customers will benefit from an end-to-end secure cloud service compliant with every digital wallet available in the market.

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Global mobile news round-up, 12th October

By | News, News Roundup | No Comments

Find out the week’s top mobile stories from around the world.

This week.. stolen Apple IDs reportedly used for mobile payment theft in China, everything Google announced at its October 9 event, Facebook’s launch of Portal stymied by trust issues and much more.

Users of two major mobile payment services in China — Alipay and WeChat Pay — have reported unauthorized Apple App Store spending in recent days, with some losing nearly $300 through fraudulent transactions.

Read More

eSIM smartphones will disrupt the mobile industry

By | Guest blog

Telecoms analyst and consultant Angel Dobardziev of WhiteBridge Insight discusses the inclusion of eSIMs as standard in Apple’s new phones, and why this marks a significant moment for both consumers and MNOs and how they will interact in the future.

Apple’s new iPhone XS and XS Max models will have dual SIM functionality, including an eSIM. At first sight, this may not seem like much: dual SIM smartphones have been around for a while.

WhiteBridge thinks the actual inclusion of the eSIM in the iPhones is a very significant move for the industry, great news for consumers, but also a mixed blessing for carriers.

Read More

Interview: FICO, SMS and combating fraud

By | Executive Interview

MEF speaks to Director of Product Management at FICO Adam Barrett about why the company has joined MEF’s Trust in Enterprise Messaging programme and what they are doing to combat fraud in messaging.

Until about 60 years ago, if you wanted to borrow some money, the decision came down to one man (almost always a man). Your bank manager.

Read More

MEF Member news round-up, October 8th

By | MEF Member News round-up | No Comments

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

Deutsche Telekom and Telefonica Deutschland announced a new network sharing contract to focus on cost effective roll out of 5G in Germany.

The new agreement – to connect nearly 5,000 Telefonica Deutschland mobile base stations with Deutsche Telekom’s fiber-optic network — builds on a mobile backhaul contract signed in 2011.

Read More

Global Mobile News Roundup, October 5th

By | News Roundup | No Comments

Find out the week’s top mobile stories from around the world.

This week.. Facebook faces $1.6bn fine and formal investigation over massive data breach, Mobile Privacy and the Presidential Alert, Ofcom launch new rules to limit mobile bills, Japanese banks to offer instant money transfers using blockchain and much more… Facebook faces $1.6bn fine and formal investigation over massive data breach

Read More

MEF Connects Digital – new thinking on telco data and mobile advertising

By | MEF Connects Digital

Mobile advertising is big. But it could be even bigger with the addition of more reliable data sets. Can MNOs provide them? In a MEF Connects Digital webinar, three experts shared their stories…

If it’s true that the world is undergoing a data revolution, then advertising is doing it first.

Over the last decade, the momentum in advertising has moved from offline to digital and from digital to mobile. In the process, it has gone programmatic.

Read More

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