In this guest post, Deshbandhu Bansal, COO of MEF Member Comviva, shares his thoughts on how telcos can utilise emerging trends in AI with their CPaaS offering, allowing them to enhance and enrich their interactions with customers. Amidst a digital reinvention of the global economy, telecom is shaping up the…
MEF Member Openmind Networks is turning 20 ad to celebrate, in this guest post, Marketing Manager James Connor shares an overview of their history and what comes next for the Dublin-based, global network. In 2003, four co-founders created Openmind Networks to bring low cost hardware infrastructure to the billion-dollar messaging…
Taking place September 26 – 28, 2023, MWC Las Vegas, in partnership with CTIA, is the event that hosts the ultimate convergence of cutting-edge mobile technology and enterprise innovation. This year, our Velocity event theme explores how vital areas such as 5G Acceleration, Digital Everything, the Age of AI and…
Customer messaging and billing are key items to get right in the communications ecosystem, but failings still prevail. Business technology journalist, Antony Savvas looks at how both enterprises and telecoms resellers are not coming up to the mark. Research shows that 89% of consumers want to initiate and reply to…