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Webinar: Messaging and the changing workplace

| Enterprise Communications, MEF Webinars | No Comments
A recent MEF study examining messaging in the workplace found that messaging apps were taking over as the main form of communication for work on mobile, ahead of traditional email, and that the privacy and security risks that went with such a trend were a cause for concern among employers.…

MEF IoT Roundtable part 2: roaming & global connectivity

| Internet of Things, MEF Webinars | No Comments
In part 2 of a 3-part series, MEF Mobile IoT Advisor, Andrew Parkin-White shares his takeaways from the round-table discussion on the growing IoT ecosystem and the IoT Programme at MEF held in Barcelona, discussing the roaming aspect of IoT devices and global connectivity. International IoT connectivity is emerging as…

MEF IoT Roundtable: the role of security in growing the mobile IoT ecosystem

| Internet of Things, MEF Webinars | No Comments
MEF Mobile IoT Advisor, Andrew Parkin-White shares his takeaways from the round-table discussion on the growing IoT ecosystem and the IoT Programme at MEF held in Barcelona, in this the first of 3 episodes, examining the role of IoT security.

Tackling SIM Swap fraud: key insights from MEF’s Webinar

| Enterprise Communications, MEF Webinars, VAS | No Comments
How widespread is SIM Swap fraud? And how effective is the industry rearguard against it? MEF gathered three experts to share their insights. Here are the highlights… When mobile penetration went close to 100 per cent in most regions, it became obvious that the phone could be an excellent tool…

MEFTV Interview: Dario Tumiati, Agile Telecom

| Enterprise Communications, Interview | No Comments
MEFTV speaks to Dario Tumiati, Agile Telecom’s Chief of ops, regulatory and institutional affairs, who discusses the future of mobile messaging including SMS, RCS and the role of Artificial Intelligence in the evolving messaging ecosystem. "SMS and messaging in general are having a second or even third rebirth – for…

Executive Insights Series: AA Ireland on the rise of virtual mobile agents

| Enterprise Communications, Executive Insights | No Comments
How did car insurer AA reduce its customer handling times by 40 per cent? Simple. It gave customers the ability to self-serve using a chatbot. In this Executive Insights video supported by Sinch, Louise McCormack, Customer Lifecycle Manager at AA Ireland, explains more.

Executive Insights Series: Mercedes Benz on the transformative power of chat bots

| Enterprise Communications, Executive Insights, Internet of Things | No Comments
In this Executive Insights video supported by Sinch, Nikola Aschoff, head of extended digital services at Mercedes-Benz, explains how bots are giving drivers fast and convenient answers to hundreds of questions.… “How do I turn on the air con?” It’s an important question for the new car owner.

Interview: EMnify & IoT in digital transformation

| Internet of Things, Interview, MEFTV | No Comments
MEFTV speaks to IoT specialist EMnify's Head of Product Christian Henke about the evolution of IoT and the importance of the cellular element for enterprises undergoing digital transformation. "A lot of people just think about smart home use cases where wifi and NFC is standard, but actually IoT is a…

New study reveals data protection and compliance risks from new era of mobile workforce

| Enterprise Communications, Personal Data | No Comments
Consumer messaging apps overtake email for work communication via mobile, as new MEF study reveals privacy and security risks faced by employers and employees. Workplaces are changing dramatically with desks, PCs and fixed-line phones being replaced by mobile working.

Data Privacy Day in 2020 – more relevant than ever?

| Personal Data | No Comments
Last week saw the celebration of Data Privacy Day or Data Protection Day as it was also been known when it was first set-up in 2006 by the EU. Now ‘celebrated’ globally, we asked MEF Members for their views and observations on the significance of the day in 2020, the…

Interview: John Wilkinson – CEO, TMT Analysis

| Digital Identity, Enterprise Communications, Interview, MEFTV | No Comments
MEFTV speaks to John Wilkinson, CEO of technology, media and telecoms data specialists TMT Analysis about their view of the mobile ecosystem, digital identity, mobile fraud, RCS and how they see the messaging space developing in 2020 and beyond. “Particularly for our business we’re interested in the future of identity;…

TIK TOK under review by European Privacy authorities

| Mobile Advertising, Personal Data | No Comments
The Italian authority for Privacy (GPDP) has launched a co-ordinated action to review the risks linked with the TikTok app – an attempt to protect children’s privacy rights. TikTok is a social network that allows creating and sharing audios, videos, and pictures, used by millions of mostly young users worldwide.…

A2P SMS against COVID-19

| Enterprise Communications, Industry Views | No Comments
The rapid spread of the COVID-19 virus has caught everyone by surprise and the pandemic is devastating lives across the world. As more and more countries enter into lockdown, the social and economic impact is become evident. We need to understand how businesses will be able to react. Below we…

Industry views: Combating mobile Ad fraud

| Industry Views, Mobile Advertising | No Comments
We asked MEF Members and industry insiders to shine the spotlight on mobile ad fraud and ask what should the industry be doing to combat the fraudsters? one of the biggest challenges to mobile advertising growth has been invalid traffic and mobile ad fraud such as fake installs and click…

Industry views: GDPR one year on

| Industry Views, Personal Data | One Comment
This Saturday the 25th of May marks one year since the launch of the EU's General Data Protection Regulation which introduced new rules for how businesses handle consumer's personal data. We asked MEF Members from across the mobile value chain to share their thoughts on GDPR's first year; how has…

Industry views: Why does the A2P SMS industry need a Code of Conduct for fraud?

| Enterprise Communications, Industry Views | No Comments
MEF recently launched it’s new Trust in Enterprise Messaging (TEM) service backed by an industry Code of Conduct for A2P (Applications to Person) SMS in collaboration with 30+ participants of MEF’s Future of Messaging Programme, that includes MNOs, messaging companies and signalling providers. The new service is self-regulatory – its…

MEF IoT Roundtable part 2: roaming & global connectivity

| Internet of Things, MEF Webinars | No Comments
In part 2 of a 3-part series, MEF Mobile IoT Advisor, Andrew Parkin-White shares his takeaways from the round-table discussion on the growing IoT ecosystem and the IoT Programme at MEF held in Barcelona, discussing the roaming aspect of IoT devices and global connectivity. International IoT connectivity is emerging as…

MEF IoT Roundtable: the role of security in growing the mobile IoT ecosystem

| Internet of Things, MEF Webinars | No Comments
MEF Mobile IoT Advisor, Andrew Parkin-White shares his takeaways from the round-table discussion on the growing IoT ecosystem and the IoT Programme at MEF held in Barcelona, in this the first of 3 episodes, examining the role of IoT security.

Executive Insights Series: Mercedes Benz on the transformative power of chat bots

| Enterprise Communications, Executive Insights, Internet of Things | No Comments
In this Executive Insights video supported by Sinch, Nikola Aschoff, head of extended digital services at Mercedes-Benz, explains how bots are giving drivers fast and convenient answers to hundreds of questions.… “How do I turn on the air con?” It’s an important question for the new car owner.

Interview: EMnify & IoT in digital transformation

| Internet of Things, Interview, MEFTV | No Comments
MEFTV speaks to IoT specialist EMnify's Head of Product Christian Henke about the evolution of IoT and the importance of the cellular element for enterprises undergoing digital transformation. "A lot of people just think about smart home use cases where wifi and NFC is standard, but actually IoT is a…

5 minutes with… Pod Group

| 5 minutes with, Internet of Things | No Comments
This week, CEO Sam Colley introduces IoT connectivity specialists and new MEF Member Pod Group. Pod Group is an MVNO that offers reliable, global IoT connectivity, along with connectivity management and analytics, a subscription-based billing engine and IoT-specific network security solutions. We’ve developed our own modular, easy-to-use IoT platform, Pod…

5 minutes with… Global Message Services

| 5 minutes with, Internet of Things, Mobile Content | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Sarah Keller, International Business Development Director introduces Global Message Services. Global Message Services is a global messaging provider that offers managed services solutions for mobile operators…

5 minutes with – Nexah

| 5 minutes with, VAS | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Joseph Njel Nguidjol introduces VAS specialist NEXAH. NEXAH is a Value-Added Services company based in Cameroon in Africa. We are specialized in building Value-Added Services for…

5 minutes with….BulkSMS

| 5 minutes with | One Comment
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Dr. Piet Streicher, MD of BulkSMS.com. BulkSMS is a global A2P SMS messaging service provider offering innovative solutions, enabling our customers to communicate their short and…

Hatch and the future of mobile cloud gaming

| Guest blog, Mobile Gaming | No Comments
Shiv Putcha, Principal Analyst at emerging tech specialists Mandala Insights, shares more insights from the Nokia event Global Analyst Forum. Recently, I had the opportunity to be in Finland to attend Nokia’s Global Analyst Forum. For those interested, my reflections on that event can be viewed here. As it turns…

Nokia Sticks to the ‘Plan’

| Guest blog, Mobile Content | No Comments
Shiv Putcha, Principal Analyst at emerging tech specialists Mandala Insights, shares his insights from the recent Nokia event Global Analyst Forum 2019. Recently, I had the opportunity to visit Finland to spend three days with Nokia at their Global Analyst Forum. It was an eventful few days, full of detailed…

Consumers are 35x more likely to open mobile messages than emails

| Enterprise Communications, Guest blog, Mobile Advertising | No Comments
Sinch’s latest research report: Mobile Consumer Engagement 2020 highlighted that not only do consumers welcome many different kinds of personalized mobile messages from businesses, but also that they’re 35x more likely to open them than emails. Yet despite this, businesses have been slow on the uptake and are not providing…

State Of the Bots: Crossing the Chasm to Success!

| Enterprise Communications, Guest blog, Mobile Content | No Comments
Yoav Barel is an expert on Conversational AI as well as the founder and CEO of Chatbot Summit & Voice Summit. In this guest post, he shares insights into how after the hype of chat bots faded, the industry now faced the long road to mass market adoption, and why…
MEF Member News round-up

MEF Member news, 30th March

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news… Sinch, a mobile engagement cloud communications firm, has entered into a definitive agreement to acquire Wavy, through the two legal entities Movile Internet Móvel S.A. and Wavy Global Holdings BV, for…
March 30, 2020
News Roundup

Global mobile news, 27th March

Find out the week’s top mobile stories from around the world. This week.. World Health Organization launches COVID-19 WhatsApp service, Pandemic spurs voice resurgence in US, 11 countries are now using people’s phones to track the coronavirus pandemic and more. The World Health Organization has launched an instant messaging service…
March 27, 2020
Enterprise CommunicationsInterview

MEFTV Interview: Dario Tumiati, Agile Telecom

MEFTV speaks to Dario Tumiati, Agile Telecom’s Chief of ops, regulatory and institutional affairs, who discusses the future of mobile messaging including SMS, RCS and the role of Artificial Intelligence in the evolving messaging ecosystem. "SMS and messaging in general are having a second or even third rebirth – for…
March 25, 2020
Enterprise CommunicationsIndustry Views

A2P SMS against COVID-19

The rapid spread of the COVID-19 virus has caught everyone by surprise and the pandemic is devastating lives across the world. As more and more countries enter into lockdown, the social and economic impact is become evident. We need to understand how businesses will be able to react. Below we…
March 24, 2020
MEF Member News round-up

MEF Member news round-up, 23rd March

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news… American mobile payments company Boku has launched multi-country direct carrier billing (DCB) and eWallet payment services for Pearl Abyss, a South Korea-based game developer. The service has been rolled out in…
March 23, 2020
News Roundup

Global mobile news round-up, March 20th

Find out the week’s top mobile stories from around the world. This week… Vodafone and TalkTalk report surge in internet use, China Mobile hastens 5G rollout, Britain’s mobile networks hit with outages as millions work from home and much more. Vodafone has said it is experiencing a 30% rise in…
March 20, 2020

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