Overview

MEF’s Trust in Enterprise Messaging (‘TEM’) is a self-regulation service with the goal to accelerate market clean-up and help educate business messaging solution buyers about the threats of fraudulent practices and poor procurement processes.

Services include:

  • Business SMS Code of Conduct
  • Fraud Framework
  • TEM Badge

Developed by the participants of MEF’s Future of Messaging Programme the Code aims to tackle the fraud types identified, defined and mapped in MEF’s Fraud Framework.  It sets out best practice for all actors operating within the business SMS sector and is based on 10 principles offering detailed guidance on commercial, procedural and technical requirements as well as an emphasis on consumer protection.

The Code is reviewed on an annual basis by the Programme’s Fraud Management Working Group. V2 was launched in December 2020. The Code is available in English and Spanish.

It is overseen by an independent Compliance Committee which includes representatives from other trade associations and independent advisors.  Further details on the Committee and Complaint procedure can be found here.

TEM is open to all companies who advocate industry best practice to tackle fraud in business SMS. Please see current Code signatories below.

All stakeholders active in the messaging ecosystem should consider their compliance to the Code. Click here for further details how to join TEM.

A2P SMS Code of Conduct Signatories

Anam

Apprentice Valley

BulkSMS.com

DAS Telco

DIMOCO Messaging

DotGo

Evina

FireText

Global Message Services

Go4Mobility

imimobile

Infinite Convergence Solutions

Intis Telecom

iTouch

Kaleyra

LANCK Telecom

Message Networks

mGage

MMDSmart

Modica Group

Movitext

Nettzer

OpenMarket

Quiubas Mobile

Rdcom

RealNetworks

Sinch

Telefónica Global Solutions

WebSMS

XConnect