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Enterprise CommunicationsGuest blog

Will 2025 be the year of RCS?

Dave Boddington, Group Product Manager at Infobip shares an overview of their session at MEF CONNECTS Omnichannel where he was joined by Upland Software’s Rew Golding to discuss where we are as an industry with RCS and whether 2025 will be the year it becomes the new standard. Some of…
Sam Hill
January 15, 2025
AfricaConnectivityGuest blog

The Role and Challenges of Business Messaging in Africa

In this guest post, Chairman and Founder of Activatel Philippe Reinbold discusses the challenges facing enterprises bringing business messaging to Africa and the journey towards an inclusive digital economy across the continent. With 54 countries and a rapidly increasing population, Africa really is fertile ground for digital communication expansion –…
Sam Hill
December 17, 2024
Anti-fraudGuest blog

Fortifying Trust: How Your CPaaS Platform Can Boost Customer Loyalty Through Strong Security and Fraud Protection

In this guest post, Lilia Yeghiazaryan, CEO at Dexatel, explores the issue of fraud in telecoms, and discusses how each stakeholder, including end-users themselves, share responsibility for keeping customers and services safe. Here’s a thought: despite all the innovation in customer communication, we’re still making the same security mistakes we…
Sam Hill
November 27, 2024
MEF