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Enterprise Communications

Enterprise Communications

Download: MEF guide to RCS Conversational Commerce

RCS is all about conversations. MEF’s Future of Messaging Programme participants have developed a guide to help businesses prepare for the P2A opportunity. It examines use cases including customer support efficiency and maximising marketing ROI as well as different channels for chatbot technology and key considerations for RCS enabled conversational…
Sam Hill
December 5, 2019
Enterprise Communications

MEF Roundtable explores A2P RCS in Italy

Iain McCallum, mobile industry veteran and MEF Advisor shares discussions from the recent MEF Future of Messaging RCS Round table in Verona, held in association with MEF Member rdcom. At the event, members of the MEF Messaging Working Group gathered with Italian MNO’s, enterprises and digital advertising agencies to discuss…
Iain McCallum
November 19, 2019
Enterprise Communications

Consumers: ‘more mobile messaging please’

Do consumers want brands to message them? Yes. Are brands responding? Not nearly enough. So says Sinch’s new Mobile Consumer Engagement 2020 report. Tim Green dug into the findings. It’s a great time to be alive and in marketing. The era of hit-and-hope consumer segmentation is coming to an end.
Sam Hill
November 15, 2019
MEF