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Personal DataRegulation

How CPaaS Is Transforming Customer Engagement in 2025

Filippo Percario, Director of Global Partnerships at Mitto shares an overview of how CPaaS is changing the way businesses engage with their customers in 2025 and how it may continue to evolve. Customer communication preferences have significantly evolved over the last decade. Gone are the days of only using the…
Sam Hill
February 6, 2025
Anti-fraudPersonal Data

Does International Fraud Awareness Week go far enough?

Ahead of Black Friday, MEF Advisor and Programme Lead Claire Maslen discusses 'International Fraud Awareness Week' a collective effort to highlight fraud risks in mobile commerce, where fraudulent tactics like phishing, fake apps, and account takeovers exploit mobile convenience. What can networks and brands do to strengthen security and educate…
Sam Hill
November 28, 2024
Anti-fraudPersonal DataRegulation

USA Privacy in Telecom: FCC and CPPA Agree a Partnership

MEF CEO Dario Betti discusses the news that the Federal Communications Commission and California Privacy Protection Agency have signed a Memorandum of Understanding to enhance consumer privacy and data security by aligning their efforts. The Federal Communications Commission (FCC) and the California Privacy Protection Agency (CPPA) have announced a Memorandum…
Sam Hill
November 20, 2024
MEF