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Enterprise CommunicationsMEF Webinars & Workshops

MEF CONNECTS Omnichannel: The Three Pillars Of A Top-Notch Customer Journey

Divya Ghai Wakankar, VP Enterprise Business & Marketing at BICS presents her keynote during last month’s MEF CONNECTS Omnichannel entitled The Three Pillars Of A Top-Notch Customer Journey. In it she introduces the three pillars critical to delivering an excellent customer journey – marketing, authentication and customer service – and…
Sam Hill
January 5, 2023
MEF Webinars & WorkshopsPersonal Data

A secure ecosystem demands agility

Ilonka Badenhorst, Managing Executive at WASPA reflects on the recent MEF Africa Round table and what the industry needs to do to continue the work being done to combat cyber crime and fraud in the mobile ecosystem. The mobile ecosystem has grown substantially – fuelled by innovation and changing requirements…
Sam Hill
December 15, 2022
MEF Webinars & Workshops

MEF CONNECTS Omnichannel 2022: Key Takeaways

MEF Director of Programmes James Williams shares key takeaways from the Recent MEF CONNECTS Omnichannel event held in London, available to view in full now. Well, one of the most influential Enterprise Communications related events of the year has come and gone yet again and for those who attended or…
Sam Hill
December 8, 2022
Event RoundupMEF Webinars & Workshops

MEF CONNECTS Omnichannel 2022 – in pictures

MEF Members met in London last week for our fully hybrid (face-to-face and virtual) Business Messaging related event for 2022 – MEF CONNECTS Omnichannel. Taking place at The Kings Fund in London, Members and guests gathered to review Omnichannel strategies, build new partnerships, identify new target audiences for goods and…
Sam Hill
December 6, 2022
MEF