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In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Business Development Manager Alena Korkina and Commercial Director Sam Kraehenbuehl introduces Telecommunication & IT Service Provider TeleWhale.

TeleWhale Ltd. is a rising firm aiming evermore to deliver user-friendly and hassle-free advanced Bulk SMS Wholesales services, A2P SMS and Omnichannel communication solutions, E-Mail Marketing tools and high-tech IT services. As a Leader in its field, TeleWhale Ltd. stands out as one of the fastest-growing global Digital connectivity and IT services provider. Further, and based upon a deep know-how of the Telecom trade, our team of international Wizards serves and supports key multinational enterprises in reaching their audience.

When did you launch and what growth have you seen?

Established in 2019 in Cyprus by a team of professionals with 15+ years of extensive know-how in the Telecom industry, TeleWhale Ltd. prime aim is the provision of innovative, cost-effective digital communication solutions with guaranteed quality and a high level of support for all our partners’ needs. Subsequently, our company has significantly grown its range and nature of services, values, and teamwork standards.

By now TeleWhale Ltd. is not just a company but a trusted and prosperous firm offering more than 20 different services and solutions to 500+ partners, and with offices located in 4 countries.

What are your main goals?

TeleWhale Ltd. has a long-term, forward-looking approach with the primary goal of achieving a sustainable competitive advantage by understanding the needs of our partners. By delivering adequate superior customer experiences and state-of-the-art Digital communication services, our goal is to be counted amongst the top companies of our sector and evolve further. TeleWhale Ltd. corporate aim is to penetrate other markets and expand its networks in order to enable each and all access to our cutting-edge services.

Fair business is our main pillar. Likewise, we aim to fight the problem of telecom fraud and raise its awareness in the field. However, as a socially and conscious oriented firm, we aspire to solving urgent issues within the environment and our society. Choosing action rather than words, TeleWhale Ltd. main moto is: “To Hear What is Not Being Said…”.

Finally, we seek to grow through the growth that we create for our partners!

Where do you see your business in three years’ time?

In the next few years, we plan to broaden our horizons and shape a steady development in all areas of our sector. We are eager to expand our global network of partners and enterprise customers, thus building a business model on mutual and beneficial levels.

TeleWhale Ltd. has a long-term, forward-looking approach with the primary goal of achieving a sustainable competitive advantage by understanding the needs of our partners. By delivering adequate superior customer experiences and state-of-the-art Digital communication services, our goal is to be counted amongst the top companies of our sector and evolve further.

Over the next few years, TeleWhale Ltd. will become an international corporation having representatives in 30+ countries and covering multidirectional markets in all regions with advanced up-to-date 5G, cloud enabled IT services and seamless Digital communication solutions.

What aspect of mobile is most exciting to you right now?

The mobile market is exceptionally far-flung and constantly changing as there are new opportunities every day. Omnichannel Messaging, as an innovative and user-friendly service for connecting any enterprise with their customers, is the future of mobile communications.

It enables businesses to send simple or Bulk SMS campaigns to targeted consumers by text input, contact lists upload and immediate or scheduled transmission within various channels, such as SMS, Goggle RCS, Viber, WhatsApp, and Email services.

Omnichannel Messaging is an optimal way to provide unified relevant interactions and experiences across all the messaging channels the audience uses.

What’s the most critical issue that will hit mobile within the next 12 months?

All markets face various challenges that may interfere with the ordinary pace of activity. The issue of Telco fraud is the rising critical issue within the Mobile market.

This issue does not concern only fraudulent traffic that causes huge losses of annual income, but also data leakage and transactional fraud. Even though there are many applications to overcome the issue, fraudulent tools have become more specific. Hence, why harmful effects are likely to increase within the next year.

TeleWhale Ltd. does its best to manage this urgent matter by implementing IT services that are capable of minimizing any partners’ costs and securing data protection.

Apart from your own, which mobile companies are the ones to watch in the year ahead?

A win-win position will be taken by flexible businesses that value quality of services the most and above all. One should keep an eye on the most successful Telcos established in the market for a long time, features a name and reputation, never trembles in front of challenges, and keeps investing towards innovation and growth. Our belief is that current genuine mobile players should provide a wide range of digital solutions to the market, this for all partners and enterprises to operate independently and look out for valuable standards in services.

Alena Korkina

Business Development Manager

TeleWhale Ltd

Sam Kraehenbuehl

Commercial Director

TeleWhale Ltd

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