Listen to the latest Perspectives in Mobile podcast. In this episode, supported by Infobip, Dario Betti interviews Dave Boddington, the Group Product Manager for Infobip, a leading CPaaS provider.Â
They discuss the evolution of messaging and the rise of conversational commerce, exploring the potential of AI in enhancing conversational experiences and the importance of standardization, stability, and security in messaging channels. They touch on the future of SMS, the growth of RCS and RBM, and the role of WhatsApp in the messaging landscape, while emphasizing the need for businesses to choose the most appropriate channels and prioritize user experience. For more from the continuing Perspectives in Mobile Podcast subscirbe now.
