Skip to main content
Creating Seamless Customer Experiences with Multichannel Orchestration ID & DataMEF Webinars & WorkshopsMessaging ChannelsPayments & Commerce

Creating Seamless Customer Experiences with Multichannel Orchestration

At MEF Connects Rich Communications Syniverse hosted a conversation, led by MEF’s Tim Green, on the efforts being made to combine multi-channel communication strategies with automated, rules-based orchestration. Here Jeff Bak, Syniverse’s VP of Product Management for Cloud Messaging services shares his main takeaways from the discussion, which you can…
Sam Hill
October 27, 2020
The Evolution of Messaging – new channels, tools & technologies MEF Webinars & WorkshopsMessaging Channels

The Evolution of Messaging – new channels, tools & technologies

At MEF Connects Rich Communications MMDSmart hosted a conversation on the Evolution of Messaging chat, led by renowned podcaster and event host Oisin Lunny. Here, MMDSmart’s Ira Cohen shares the major takeaways from the conversation. MEF Connects Rich Communications was a great opportunity to focus on the #futureofmessaging. New channels,…
Sam Hill
October 23, 2020
On Demand: Analyst Briefing – Messaging Sector Outlook 2021 MEF Webinars & WorkshopsMessaging Channels

On Demand: Analyst Briefing – Messaging Sector Outlook 2021

At MEF Connects Rich Communications Scarlett Woodford, Research Analyst Juniper Research shares an overview of rich media messaging, looking at high-level market trends, the role of RCS in retail & ticketing, rich media business messaging and the future of both RCS and OTT Business Messaging. Examining the impact of Covid-19,…
Sam Hill
October 21, 2020
On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity MEF Webinars & WorkshopsMessaging Channels

On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity

At MEF Connects Rich Communications Nick Lane, Chief Insight Analyst @ Mobilesquared shared highlights from their latest Databook, forecasting what’s ahead for the business messaging market globally up to 2024. Channels covered include SMS, RCS, WhatsApp, WeChat, Messenger, LINE and the data includes forecast growth in users by channel, demand…
Sam Hill
October 16, 2020
Use payments in RCS to create the rich & simple experience that consumers expect MEF Webinars & WorkshopsMessaging ChannelsPayments & Commerce

Use payments in RCS to create the rich & simple experience that consumers expect

At MEF Connects Rich Communications a hot topic was whether payments will be key to unlocking the true potential of conversational commerce and helping rich business messaging scale. Watch the session here co-hosted by AIMM, UK and Telemedia’s Paul Skeldon and featuring use cases how mGage is integrating payments into…
Sam Hill
October 14, 2020
MEF Connects Rich comms webinar: how UPS is re-imagining its delivery alerts with cloud-based comms MEF Webinars & WorkshopsMessaging Channels

MEF Connects Rich comms webinar: how UPS is re-imagining its delivery alerts with cloud-based comms

Virtually everyone has received a ‘your delivery is on the way’ text. But these messages can do be much more. In this MEF Connects webinar, execs from UPS and Syniverse talk about how they are deploying CPaaS to transform the ‘delivery experience’ for millions of customers… Delivery companies occupy an…
Sam Hill
October 7, 2020
How can Identity & Access Management accelerate digital transformation ID & DataMEF Webinars & Workshops

How can Identity & Access Management accelerate digital transformation

That the Digital Identity & Authentication challenge is right at the heart of the online experience shouldn’t be news to anyone in the industry. It’s evolution away from the much-maligned but still ubiquitous ‘user-name & password’ paradigm is, for many, long overdue but a workable, standardised and robust solution (or…
Sam Hill
September 30, 2020
MEF