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How MVNOs Boost Revenue with 5 Proven Customer Service Practices Guest blog

How MVNOs Boost Revenue with 5 Proven Customer Service Practices

The global MVNO market is projected to grow from $85.24 billion in 2023 to $173.10 billion by 2032. To stay competitive, MVNOs are boosting revenue through streamlined onboarding, proactive communication, self-service tools, personalization, and continuous feedback. Anna Gonzales, Marketing Team Lead of Digital Tide, explains their strategy. Five key best…
Sam Hill
September 29, 2025
The $1.03 Trillion Problem – Today’s Sophisticated Fraud Environment Anti-fraudGuest blogMEF Webinars & Workshops

The $1.03 Trillion Problem – Today’s Sophisticated Fraud Environment

MEF Member netnumber share an overview of their keynote presentation at the recent MEF Leadership Forum Americas 2025, where Catalin Badea, VP of Product Management, unveiled key strategies for combating phone number fraud – including discussing a recently launched innovation as well as a long-time industry staple – that strategically…
Sam Hill
April 24, 2025
MEF Leadership Forum Americas 2025 – Aduna and Connecting Networks Guest blogMEF Webinars & WorkshopsMessaging Channels

MEF Leadership Forum Americas 2025 – Aduna and Connecting Networks

Kicking off the show Aduna CEO Anthony Bartolo delivered a visionary keynote that positioned the newly formed venture as “the connector of networks” poised to transform the telecommunications industry. Bartolo outlined how Aduna will simplify the complex ecosystem of network APIs by creating a unified global platform that enables seamless…
Sam Hill
April 11, 2025
The Role and Challenges of Business Messaging in Africa Connectivity & WholesaleGuest blog

The Role and Challenges of Business Messaging in Africa

In this guest post, Chairman and Founder of Activatel Philippe Reinbold discusses the challenges facing enterprises bringing business messaging to Africa and the journey towards an inclusive digital economy across the continent. With 54 countries and a rapidly increasing population, Africa really is fertile ground for digital communication expansion –…
Sam Hill
December 17, 2024
Fortifying Trust: How Your CPaaS Platform Can Boost Customer Loyalty Through Strong Security and Fraud Protection Anti-fraudGuest blog

Fortifying Trust: How Your CPaaS Platform Can Boost Customer Loyalty Through Strong Security and Fraud Protection

In this guest post, Lilia Yeghiazaryan, CEO at Dexatel, explores the issue of fraud in telecoms, and discusses how each stakeholder, including end-users themselves, share responsibility for keeping customers and services safe. Here’s a thought: despite all the innovation in customer communication, we’re still making the same security mistakes we…
Sam Hill
November 27, 2024
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