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Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

MEO and iBASIS Expand Global Partnership in Voice & Mobile Services

Lexington, MA – iBASIS, the leading provider of communications solutions for operators and digital players worldwide, and MEO, the leading Portuguese telecommunications operator through its Altice Wholesale Solutions business, have renewed their outsourcing agreement as preferred partner for international Voice and Mobile services. The strategic partnership has also been expanded to include international outbound SMS and 5G mobile services.

“This successful collaboration is a result of our common focus on innovation and delivering the best communications experience globally,” said Alexander Freese, Chief Operations Officer at Altice“We have been working very closely with iBASIS for many years and, together, we have forged strong relationships across multiple teams to better address our business requirements. We aim to continue our growth momentum to provide fast and reliable services to millions of roamers.”

“We are absolutely delighted to renew the partnership we started with MEO many years ago. Building on current successes, we have expanded the collaboration to provide our full range of global services—voice, data, signaling, SMS, and 5G—and leverage our IPX network to support their impressive growth,” said Edwin van Ierland, CEO of Voice and Mobile Data at iBASIS. “It’s truly a win-win partnership, leveraging our distinct capabilities and know-how to create new revenue opportunities.”

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netnumber Releases Number Check Solution to Simplify FCC Compliance and Communications Validation in North America

BOSTON — March 18, 2024 — netnumber, the world-leading provider of phone number intelligence data, is proud to announce a significant investment with new capabilities to one of its leading core services for the North American market: Number Check (NumeriCheck). Since its launch in April of 2023, Number Check has been a leading tool for evaluating the validity of a phone number anywhere in the world, providing crucial insights that support more thorough communications verification and validation practices for brands, enterprises, and communications service providers.

 Now, netnumber is introducing a new capability into the Number Check service for North America called Instant Validation. Number Check’s powerful new approach provides immediately actionable information derived from netnumber’s proprietary confidence index (nnCI) to help customers with decision making based on behaviors of phone numbers across the ecosystem. Instant Validation is a real-time service that is easy to integrate with its simplified output of an advanced machine learning model.

“Across North America, regulatory pressure is increasing as the demand for more trusted, reliable communications grows. Players in the mobile ecosystem should always be seeking to maximize their visibility into their communications, and the upcoming FCC order serves to underscore the critical importance of validation and verification,” comments Steve Legge, President and CEO of netnumber. “Our product portfolio is built to not only deliver the very best, most intelligent, real-time resources for providers in these ecosystems, but to help them easily keep pace with the rate of change and optimization within the industry. Our latest update to Number Check reflects our dedication to staying ahead of industry requirements and always identifying ongoing opportunities for increased value on behalf of our customers.”

BICS to power customer calls of Kaisa SaaS platform

The recently rebranded customer engagement platform is also switching up its communication partner as it looks to consolidate and expand across Europe
International communications enabler BICS has announced a partnership with Kaisa (formerly known as Freespee), making BICS one of the primary providers of voice calls (over the Internet) for the SaaS platform.

“Platforms like Kaisa are designed to make communications feel effortless, but sometimes the tech under the bonnet can be a lot to manage,” says Mikael Schachne Chief Revenue Officer, Enterprise from BICS “With global coverage and our automated platform to set up SIP Trunking calls, BICS will make the process as seamless for Kaisa as it does for its end users. This way, they’ll be free to focus on what they do best – building better customer journeys and supporting businesses as they grow and expand.”

“This is an exciting time for Kaisa, which has recently rebranded and is growing its team and customer base,” says Daniel Petrell CEO at Kaisa “This partnership with BICS is another step on this journey, as it will allow us to more easily scale communications and touchpoints to our expanding customers across Europe and the world.”

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Sinch appoints Wendy Johnstone Executive Vice President APAC

Stockholm, Sweden – 21 February 2024 – Sinch AB (publ), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it has appointed Wendy Johnstone as Executive Vice President APAC and member of the Sinch Global Leadership Team.

Wendy brings broad experience and a proven track record of success from more than 25 years in the technology and SaaS sectors across EMEA and APAC. She joins Sinch from Zendesk where she held the position of Senior Vice President Asia Pacific and Japan.

“I am delighted to welcome Wendy Johnstone as our new Executive Vice President for the APAC region. Wendy will be instrumental in advancing our strategic initiatives across APAC, capitalizing on emerging opportunities, and fostering strong relationships with partners, clients, and employees. With her strategic vision paired with empathetic and courageous leadership, Wendy has the ability to drive innovation, align teams cross functionally, enhance operational efficiency, and achieve accelerated growth in this dynamic and diverse market,” comments Laurinda Pang, Sinch CEO.

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Telefónica receives a replica of its Gran Vía HQ from the LEGO Group

Telefónica has just received its first Centennial gift from the LEGO Group. Its emblematic headquarters at Gran Vía 28, built to scale 1:50 and reproduced in detail, will now be on display at the company’s headquarters, Distrito Telefónica.

It is one of the largest LEGO® Group constructions in the world and the tallest replica in Spain, and makes Telefónica the first company to have a reproduction of its iconic founding headquarters on a small scale, made by a LEGO Group certified professional.

José Cerdán, CEO of Telefónica Tech, said: “Telefónica would like to thank Lego for this gift, which allows us to reunite forever our emblematic Gran Vía building, where it all began, with the company’s current headquarters in Madrid. It is an honour to receive this very special gift for our Centenary. Many things have changed in these 100 years. Telefónica is now more modern, global and technological, but the commitment to ‘making the world more human by connecting people’s lives’ remains intact”.

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