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I am Concerned about The Following When Paying with My Mobile Phone

I am Concerned about The Following When Paying with My Mobile Phone

Rising Security Concerns Signal Key Risks & Opportunities For Mobile Payments Sector MEF's 11th Annual Consumer Survey shows concerns about payment security are rising, with 40% fearing stolen details in 2025 compared with 30% in 2021. Worries about unauthorised charges (38%), subscriptions (37%), and overbilling (34%) also grew - each…
Myra Bachtiar
June 27, 2025
Nuisance Calls

Nuisance Calls

Nuisance Calls See Largest Growth Over Past 3 Years Nuisance voice calls to mobile users has seen the largest growth in complaints over the past 3 years, according to the latest consumer survey data compiled by MEF. 2024 saw a total of 46% of smartphone users affected by spam calling,…
Myra Bachtiar
March 13, 2025
Account Hacking

Account Hacking

South Africa Edges Canada as The Account-Hacking Capital South Africa is the account hacking captial of the world (or at least of the 15 markets surveyed by MEF), according to results from our latest consumer survey. On average, 18% of respondents across all survey markets had experienced account hacking, but…
Myra Bachtiar
December 5, 2024
Identity Theft

Identity Theft

Identity Theft Hits 12% of Users Reports of identity theft are on the rise with 12% of smartphone users surveyed by MEF now having had experienced of this pernicious act. Analysing data from 10 core markets tracked by MEF over the last five years, reports of identity theft were 9.3%…
Myra Bachtiar
October 17, 2024
Fraud

Fraud

50% of Users Believe The Internet is Getting Safer from Financial Fraud Exactly half of smartphone users surveyed by MEF believe security from financial fraud on the internet has improved over the past 12 months, the same figure as in 2023 and up from 48% in 2022. At the same…
Myra Bachtiar
August 9, 2024
Data Sharing

Data Sharing

66% of Users Still Concerned About Data Sharing and Avoid When Possible Two thirds of smartphone users surveyed by MEF remain concerned about the amount of their personal data that is collected when using mobile apps and services and, as a result, avoid sharing their personal data whenever possible. The…
Myra Bachtiar
August 9, 2024
Fraud Text

Fraud Text

Almost 40% of Smartphone Users Receive Fraudulent Text Messages A total of 39% of smartphone users surveyed by MEF have received fraudulent text messages that aim to harvest sensitive personal data such as passwords and account information. However, there is a marked difference in the rate of these attacks depending…
Myra Bachtiar
May 13, 2024
MEF