Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…
Sinch Partners with Singtel to Launch First RCS Business Messaging (RBM) Service in Singapore
ATLANTA, Georgia USA and STOCKHOLM, Sweden – September 17, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia’s leading communications technology group, to become the first provider to enable Rich Communication Services (RCS) for businesses in Singapore. Sinch and Singtel are now offering businesses an advanced platform to connect with customers through secure and branded messaging directly in their native mobile inboxes.
“RCS brings branded, interactive messaging to the forefront, enabling businesses to engage with their customers in dynamic new ways,” said Wendy Johnstone, Sinch’s Executive Vice President, APAC. “With over 15 years of building the best super network and strong partnerships with Google and mobile operators globally, we are excited to usher in this new era of messaging. Apple starting the roll out of support for RCS with the release of iOS 18 this week only increases our excitement. Today marks the starting point for making RCS a global, ubiquitous, rich, conversational channel for businesses in Singapore to communicate with their customers and users, on all devices. What a week to announce this partnership with Singtel.”
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Surash Patel appointed as Managing Director of BICS
B2B SaaS expert set to guide the global connectivity leader through next stage of growth
BICS, the global network enabler and a Proximus company, announced today the appointment of Surash Patel as Managing Director of BICS, effective immediately. Patel succeeds Guillaume Boutin, who has led BICS ad interim since February and will continue in his role as CEO of Proximus Group. This transition marks a significant step for BICS as it continues to strengthen its leadership position in the global telecommunications industry.
“I am honored to lead BICS through this new chapter,” said Surash. “It’s an exciting time as we embrace the bold ambitions of Proximus Group for international growth. I look forward to working with BICS’ leadership team to champion innovation and excellence, creating value and opportunities for our customers worldwide.”
Guillaume Boutin, CEO, Proximus Group added: “I have full confidence in Surash that his leadership and experience in fostering growth within the B2B communications industry make him ideally suited to lead BICS. He will play an important role in the next phase of our Proximus international activities, together with Telesign and Route Mobile to create a global leader in digital communications.”
netnumber Dynamic DNO Services Support Urgent New FCC Report and Order Requirements for Call and Text Blocking
BOSTON — September 17, 2024 — netnumber, a global leader in Number Intelligence as a Service (NIaaS) solutions, today announces the launch of Number Check Dynamic DNO, a powerful new service delivering real-time and up-to-date phone number validation data in North America that will help providers better fight fraud and meet the newly expanded Federal Communications Commission (FCC) Report and Order.
This critical update, announced September 5th, expands service providers’ call blocking and Do-Not-Originate (DNO) requirements, underscoring the important role of careful number vetting and validation for service providers seeking to combat voice and messaging fraud. As an industry leader in delivering phone number intelligence data, netnumber has assessed the key findings and requirements found within the FCC’s fact sheet and offers its Number Check Dynamic DNO as a highly effective and cost-efficient solution.
“Remaining aligned with FCC requirements is crucial for both service providers’ business viability and customer protection. Number Check Dynamic DNO goes well beyond the FCC’s requirements for reasonable DNO sources, offering key benefits that keep providers ahead of evolving compliance needs,” states Steve Legge, CEO and President of netnumber. “We also understand that when new regulations come along, service providers often expect their costs to go up. So, we designed Number Check Dynamic DNO as a robust and cost-conscious solution to fulfill these obligations with minimal budgetary disruption.”
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DENVER, Sept. 17, 2024 – Mobile operators face growing challenges in managing complex roaming agreements, settlements and network quality, impacting their customer experience and business growth. Today, CSG® (NASDAQ: CSGS) announced a new partnership with Cellusys, the industry leader in roaming steering, fraud and security and analytics solutions for mobile operators, that will address these pain points and boost innovation in the global roaming landscape.
“In any rapidly evolving industry, businesses need best-of-breed solutions that can promote their growth to stay ahead of the curve,” said Finn Kornbo, Executive Product Director, Digital Wholesale, CSG. “That’s why we’re partnering with Cellusys to combine our expertise and make it easy for mobile operators to optimize their roaming workflows, improve customer satisfaction and capitalize on emerging technologies like 5G and IoT.”
“Our partnership with CSG is a game-changer for the industry and reflects our commitment to innovation and our dedication to helping mobile operators succeed in a complex and competitive landscape,” said Brendan Cleary, CEO, Cellusys. “By integrating Cellusys’ award-winning roaming management systems with CSG’s roaming testing and settlement leadership, we offer operators a best-of-breed, one-stop solution that addresses every aspect of the roaming process moving into the 5G era.”
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Infobip, Nokia and GSMA demonstrate benefits of Network APIs at industry-leading developer conference Shift
Vodnjan, Croatia, 11 September 2024 – Global communications platform Infobip is bringing together global mobile telecoms business Nokia, mobile industry association GSMA, leading Croatian telco Croatian Telekom (Hrvatski Telekom) and other companies at its leading developer-focused conference Shift this year.
Following several successful partnerships launching Camara-compliant Network APIs under the GSMA Open Gateway initiative, telcos and MNOs globally want to launch and monetize emerging and future services. Many firms still need better relationships with developers to do so quickly and efficiently. That’s why MNOs are attending Infobip Shift this year.
“We are among the first to support the Camara project and the GSMA Open Gateway initiative, and closely working with telcos to deliver new added-value services. Our collaboration with Nokia, GSMA, and other MNOs at Shift Zadar shows how we work with our telco partners to expose customer experience-friendly APIs to developers”, Matija Ražem, VP of Business Development
