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Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

Airtel set to sustain its lead on delivering the best experience

New Delhi, June 26, 2024: Bharti Airtel (“Airtel”), India’s premier telecommunications services provider, today announced purchase of spectrum in key circles. The telecom company said that it has acquired 97 MHz spectrum by winning back spectrum that was expiring in the current year and additionally purchased spectrum to enhance its mid-band spectrum holding across the select circles. With this purchase, Bharti Airtel will continue to enjoy the largest mid-band spectrum pool in the country. The company has spent total consideration of Rs 6,857 cr to secure the said quantum of spectrum.

Out of the above, Bharti Hexacom Ltd has acquired 15 MHz with an outlay of Rs.1,001 cr. The spectrum purchase is in line with company’s stated strategy to build large pool of mid-band holding to deliver seamless 4G and 5G services across the country. Airtel has consistently been at the forefront of introducing disruptive technologies to India. As a result of the use of the mid-band spectrum, customers can enjoy enhanced browsing speeds in addition to improved indoor coverage.

Gopal Vittal – MD & CEO, Bharti Airtel said, “Airtel continues to judiciously acquire the right amount of spectrum to deliver the best possible experience to our customers. In this auction, we have bolstered our sub-giga hertz and mid-band holding which will significantly improve our coverage especially indoor.”

Cellusys & BICS announce Threat Intelligence Partnership

Today, at FASG#29, Cellusys, and BICS have expanded on their existing strategic partnership, enabling mobile operators to fight against a myriad of threats and fraud on their networks. This Threat Intelligence partnership will enable the entire mobile ecosystem of businesses, mobile subscribers and mobile operators themselves to reduce the amount of fraud, and resulting financial and reputation losses suffered.

The ITW Global Leaders’ Forum (GLF) recently reported 92 percent of global mobile operators are prioritising fraud prevention. This indicates the urgency felt by all players in the ecosystem. Many customers have already benefited from the award winning Cellusys fraud and security solutions across Signalling, SMS and Voice, enabling visibility and control. Cellusys is now looking to extend that visibility across its installed base by centralising the source and methodology attackers use to infiltrate networks it is currently protecting. By providing this visibility and additional contextual information to Communication Service Providers (CSPs), Cellusys aims to improve the global visibility of threat actors and enable preemptive traffic filtering from suspected attack sources.

“Mobile networks, being the most ubiquitous digital technology worldwide, are continuously evolving targets for fraudsters,” said Peter Morgan, Chief Solutions Officer at Cellusys. “Signalling attacks pose a significant threat to mobile network operators. It’s crucial to maintain visibility into these emerging threats. By joining forces, Cellusys and BICS are combining their unique and global capabilities to tackle these signalling challenges head-on.”

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Globe Teleservices Wins Best Voice/Data Service Innovation Award at CC – Global Awards 2024, Berlin

SINGAPORE, June 28, 2024 Globe Teleservices Pte. Ltd. (GTS), a leading provider of international voice and A2P SMS services, has been honored with the Best Voice/Data Service Innovation award at the CC – Global Awards 2024, Berlin. This recognition reflects GTS’s commitment to delivering secure international direct dialling services (IDD), connecting businesses with their customers worldwide.

As the telecommunications industry navigates the challenges posed by Over-the-Top (OTT) players, GTS is at the forefront of innovation, enabling Mobile Network Operators (MNOs) to secure and grow their revenue streams. Services offered by OTT platforms have significantly impacted MNO revenues. GTS’s award-winning services provide a crucial solution to this problem.

This accolade is a testament to its ability to adapt and innovate in a rapidly changing industry. By bridging the gap between countries and providing reliable, secure communication services, GTS is not only helping MNOs protect their revenue but also driving the future of global telecommunications.

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iBASIS Wins New 4-Year SFR International Services Deal

June 26, 2024, Lexington, MA – iBASIS, the leading provider of communications solutions for operators and digital players worldwide, and SFR, the second largest telecoms operator in France announce today the renewal of their partnership for Voice and Mobile international services.

This long-term deal, which is focused on providing SFR with enhanced economies of scale, a future-proof network, systems, and customer service capabilities, enables SFR to get competitive pricing and quality enhancements.

“iBASIS is a long-term partner for SFR especially as we share the same vision of providing innovative services that support growth and digital transformation. Their quality commitment and the dedication of the team have fostered a fruitful collaboration across both companies,” said Mehdi Boudah, EVP, Wholesale Division, SFR. “We are extremely pleased to extend the partnership by four years and continue to leverage iBASIS’s robust and flexible platform in carrying international voice and mobile services securely.”

“The strong relationship that has been established with SFR is the result of years of collaboration, team support, and our continuing focus on improving systems, aligning resources, and creating initiatives to best support our customers,” added Edwin van Ierland, CEO, iBASIS Voice & Mobile Data. “We are dedicated to maintaining this relationship and ensuring we continue to deliver the most innovative and high-quality services to support the growth of SFR.”

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IDVerse enhances Proof of Address capture with new fully automated product

London, UK – 27 June 2024 IDVerse, a leader in identity verification solutions, proudly announces availability of its groundbreaking Proof of Address (POA) product. This revolutionary technology, available to beta customers, automates the extraction and verification of address information from documents like utility bills, invoices, and bank statements, significantly enhancing fraud prevention and operational efficiency for businesses worldwide.

IDVerse’s CPO, Daniel Aiello commented: “Our mission at IDVerse is to automate essential identity verification processes, and Proof of Address is a natural extension of our product suite. We’ve observed a surge in fraud attempts involving both deepfake photo IDs and synthetic supporting documents. Our POA technology emulates human reading comprehension, enabling it to handle diverse document formats and extract accurate information. This innovation not only enhances customer experiences by streamlining the process but also reduces the operational load on businesses.”.

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Sinch Named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS for the Second Consecutive Year!

Atlanta, USA, and Stockholm, Sweden – June 27, 2024  Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that the company has once again been positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Sinch views this recognition as proof of their strong Super Network and the breadth of communication channels they offer across messaging, email, and voice, enabling businesses to operationalize CX and engagement.  Sinch believes that their innovative AI capabilities, integration with over 500 platforms, and global market reach empower them to serve customers of any size, anywhere in the world. The evaluation was based on specific criteria that analyzed the company’s overall Completeness of Vision and Ability to Execute.

“We believe our recognition as a Magic Quadrant™ Leader for the second consecutive year validates our dedication to our customers and our ability to enable them to deliver superior customer experiences,” said Laurinda Pang, CEO of Sinch.  “Digital, one-to-one communications are critical through marketing, operations, and care. Sinch simplifies customer communications throughout the entire journey.  Our leading API Platform and comprehensive applications empower businesses to exceed customer expectations and deliver personalized communications at scale using both established and new communications channels.”

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