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Susie Riley, SVP & GM of the Monetization Business Unit at Mavenir discusses business messaging & customer engagement with MEF CEO Dario Betti, exploring case studies across retail, brands, and municipalities to understand how they are leveraging chat across multiple messaging channels such SMS, RCS and other mobile ecosystems to engage and re-engage their customers and drive sales, marketing and customer satisfaction.

Watch the full video below. Get the Slides.

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