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How can enterprises orchestrate authentication, customer support, notification and communication in the world of consumer choice in comms

Latest Articles

WhatsApp Flaw Let Researchers Find 3.5 Billion Phone Numbers

| Anti-fraud, Messaging Channels | No Comments
A recent discovery has raised questions about how messaging platforms handle user data and the privacy of identification systems. Researchers revealed potential exposure risks affecting users, operators, and service providers. MEF CEO Dario Betti discusses why these findings highlight the importance of stronger protections and industry collaboration. Meta tightens rate…

MEF Leadership Forum Africa 2025

| Messaging Channels | No Comments
MEF Leadership Forum Africa - On Demand Welcome back {first_name} Thanks for logging in   Log in now MEF Members can access exclusive content Welcome to Cape Town for the MEF Leadership Forum Africa 2025 - this premier event addresses the transformative trends, challenges, and opportunities reshaping direct carrier billing,…

The Invisible Cost of Digital Crime: Why We Must See the Human Faces Behind the Fraud

| Anti-fraud, Messaging Channels | No Comments
As digital fraud evolves, its impact reaches far beyond financial loss—touching human lives in ways often unseen. The growing scale of scam operations demands not just technical defences, but moral awareness and coordinated industry action. MEF Director of Programmes, Nicholas Rossman, explains why tackling fraud has become both a strategic…

IP Interconnection & VoIP: FCC’s Proposed Rules and Telecom Implications

| Messaging Channels | No Comments
As phone networks quietly shift from legacy copper to internet-based connections, the FCC is moving to modernize how calls link between providers. Its new “Advancing IP Interconnection” proposal could redefine the legal and technical foundation of voice in the U.S. MEF CEO Dario Betti explains why this transition matters for…

Get Involved

‘Omnichannel Customer Experience’ a new working group in the early stages of inception – to get involved in shaping the Programme’s focus and agenda, get in touch now.

Programme Lead

Nassia Skoulikariti,

Project Director – Omnichannel Customer Experience

  Contact Nassia

MEF