BT and Infobip have expanded their partnership to deliver a unified global communications solution that blends voice, messaging, and AI capabilities for enterprise contact centres. The collaboration reflects a broader evolution in how telcos and CPaaS providers converge around customer experience and intelligent engagement. MEF CEO Dario Betti explores its…

This month Indonesia’s communications regulator temporarily suspended TikTok’s licence for failing to fully share livestream data from August protests, citing alleged links to gambling. MEF CEO Dario Betti discusses the growing trend of states using platform registration rules to enforce compliance and governance, and the broader pressures on global social…

X (formerly Twitter) faced another turbulent quarter in 2025. While there were some signs of recovery, the platform continued to grapple with financial pressures, advertiser caution, and intensifying competition. MEF CEO Dario Betti discusses the social media platform's search for a more sustainable role in the evolving digital ecosystem.

Valentina Tranquilli, COO & Co-Founder of Cookies Digital, explains how the Global Carrier Billing & Mobile Payments Summit 2025 went far beyond discussions on monetisation models and compliance. The event highlighted the intersection of sports, esports, and telcos, where discipline, repetition, and performance revealed new opportunities in digital entertainment and…

Meta’s Threads is testing open DMs, shifting from feed-based posting to private-first communication. With Gen Z preferring chats, Meta aims to hook users through networking, creator engagement, and potential professional use. MEF CEO Dario Betti discusses Meta’s attempt at integrating Threads into its wider messaging empire. Meta’s Threads has quietly…

The Federal Trade Commission (FTC) has launched an inquiry into AI companion chatbots over child safety, privacy, and monetization risks. Regulators want to know how companies design, monitor, and profit from these tools, and whether safeguards protect minors. Industry views differ between risk and innovation potential. MEF CEO Dario Betti…

Telecoms remain vital to the digital economy, yet their financial performance tells a more complex story. Despite stable margins, revenue growth is sluggish and returns are under pressure. In this post, MEF CEO Dario Betti examines the sector’s challenges and highlights why finding new growth paths beyond connectivity is now…