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Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

Omdia ranks Infobip as a Leader in the CPaaS Universe report for the third time

Global communications platform Infobip has been ranked as a leader in the Omdia CPaaS Universe report 2025, marking its third consecutive time receiving this recognition. Infobip improved its overall ranking compared to the 2023 report, with the evaluation highlighting its strong CPaaS services, success in RCS Business Messaging (RBM) campaigns, growing role in the Network API ecosystem, and innovation in AI and Gen AI.

The Omdia CPaaS Universe report offers a detailed analysis of the CPaaS market based on forecasting and enterprise insights survey data, presenting a forward-looking matrix of key capabilities and features. Omdia praised Infobip for delivering outstanding communication services to enterprises, developers, hyperscalers, partners, and telcos, reinforcing its leadership position in the evolving CPaaS landscape.

Pamela Clark-Dickson, Principal Analyst at Omdia, said: “Infobip provides an extensive range of communication channels and APIs. One of its key differentiators from other vendors in this Universe is that it is also at the forefront of adding emerging channels for business messaging, such as RCS Business Messaging and communications, which are crucial growth drivers for the industry and the company. Infobip enhances the developing Network API ecosystem and assists customers in achieving their business objectives through innovative AI and Gen AI features.”

“We are driving innovation within the communications platform ecosystem. With more than 9,700 connections to telco companies, our CPaaS platform is a leading option for various communication and customer engagement solutions. Omdia emphasizes our incorporation of AI and Gen AI features in the CPaaS solution, which promotes innovation, develops new use cases, and enhances existing ones. Combined, this has enabled us to strengthen our leadership position in the market this year.” Said Silvio Kutić, CEO at Infobip.

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Bandwidth Receives Top Honors for Customer Engagement and Customer Service Innovation at 2025 Stevie Awards

Bandwidth Inc. has announced it won two Gold StevieⓇ Awards for achievements in Customer Engagement and Customer Service Innovation. Selected from over 2,100 nominations across 45 countries, Bandwidth earned recognition for its inaugural customer conference, Reverb24, held in September 2024 at its Raleigh, N.C. headquarters. The event gathered more than 1,400 in-person and virtual attendees globally. Judges praised Reverb24 for its seamless execution, strong engagement, and strategic value, describing it as a top-tier customer engagement experience that was thoughtfully designed to meet customer needs.

“These awards are a clear reflection of our mission to put customers at the center of everything we do,” said David Morken, Bandwidth’s CEO. “Thank you to the Stevie Awards for this recognition, and congratulations to our Bandmates—your talent, drive, and unwavering commitment to our customers is what sets us apart.”

Airtel announces new plans to revolutionize International Roaming (IR) experience

Bharti Airtel has introduced new additions to its international roaming (IR) portfolio, including India’s first unlimited* IR plans offering unlimited data access across 189 countries. To cater to the long-staying NRI community, Airtel also launched a unique ₹4000 recharge plan with one-year validity, providing 5GB of data and 100 voice minutes for use abroad, while offering 1.5GB daily data and unlimited calls within India. These new plans aim to deliver a hassle-free, seamless connectivity experience globally, allowing customers to use the same number without needing separate recharges.

Siddharth Sharma, Director Marketing and CEO – Connected Homes, Bharti Airtel, said, “At Airtel, we are dedicated to simplifying our customers lives and delivering greater value and convenience to them. We have dramatically simplified our IR plans that will truly redefine our value proposition for customers and give them the freedom to use data and voice generously while roaming the world. We remain continuously committed to delivering solutions that meet our customers’ ever-evolving needs.”

Powering the Future of Connected Fleets: iBASIS and iMatrix Drive Telematics Innovation at ACT Expo 2025

Driven by rising demand for real-time data, operational efficiency, and regulatory compliance, fleet management is undergoing a smart transformation. The global fleet telematics systems market is projected to grow at a CAGR of 23.87%, reaching $134.6 billion by 2028, fueled by next-generation telematics, cloud platforms, and AI-ready IoT infrastructure.

This growth highlights telematics’ critical role in modern fleet operations — optimizing routes, monitoring vehicle performance, and enhancing safety standards. Addressing these needs, iBASIS and iMatrix are partnering to deliver a powerful end-to-end solution that unites global connectivity with intelligent, edge-powered telematics.

Through iBASIS’s Global Access for Things™ platform, fleets gain seamless mobile data access across 700+ networks in over 190 countries, supported by advanced eSIM/eUICC technology that ensures remote programmability, simplified logistics, and scalable, future-proof telematics infrastructure.

Complementing this, iMatrix brings FleetConnect Gateways and EdgeUplink™ technology, enabling secure, real-time data transmission over 4G/5G and Wi-Fi. With capabilities like dual CAN bus ports and Bluetooth-linked environmental sensors, iMatrix captures critical vehicle health and performance data at the edge and instantly relays it to the cloud for actionable insights.

Sinch Named a Leader in the 2025 Omdia Universe CPaaS Report

Sinch has been recognized as a Leader in the Omdia Universe: CPaaS Platform Providers 2025 report. The company was noted for its strengths in AI-powered customer communication, RCS messaging, secure and trusted communications, and global regulatory expertise. Sinch’s investments in conversational AI and fraud prevention were highlighted as key factors supporting its leadership position. According to Omdia, Sinch’s capabilities enable enterprises to deliver personalized, real-time digital customer experiences across more than 60 countries, with a focus on mobile-first engagement strategies.

“We’re proud of being recognized by Omdia for our continued progress toward a leadership position in RCS and AI-enabled customer communications, “said Laurinda Pang, CEO of Sinch. “This recognition reinforces our commitment to providing a secure, trusted platform that helps enterprises confidently deliver personalized, automated conversations across every digital communications channel.”

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SomosID Powers Deeper Device Intelligence with Finite State

Somos, Inc., a provider of connected device security, identity management, and fraud prevention services, has partnered with IoT security firm Finite State. The collaboration will integrate Finite State’s binary and source code analysis capabilities with SomosID’s connected asset registry, enhancing its ability to deliver more detailed device-level insights. This partnership comes as regulatory demands around IoT security, such as NIS2, the Cyber Resilience Act, and U.S. federal mandates, continue to grow. Together, Somos and Finite State aim to offer comprehensive security and compliance solutions that help enterprises better manage device vulnerabilities and protect their software supply chains.

“IoT security is no longer optional — it’s essential,” said Sri Ramachandran, SVP & Chief Technology Officer at Somos. “Our collaboration with Finite State allows us to provide organizations with unparalleled visibility into their IoT devices as well as the software/firmware that goes into them, ensuring they meet compliance requirements and proactively mitigate security risks.”

“Ensuring the integrity and security of connected devices is fundamental to building trust in the IoT ecosystem,” said Matt Wyckhouse, Chief Executive Officer at Finite State. “Our partnership with Somos brings together powerful binary and source code analysis and asset registry capabilities, offering enterprises a comprehensive solution to address security vulnerabilities and supply chain risk at scale.”

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