A panel of experts recently joined MEF’s Nick Millward to discuss how AI and machine learning enhance fraud detection accuracy in voice and SMS services.
The panel includes:
- Anna Potapova, Head of Strategic Partnerships, AB Handshake Corporation
- Dmitry Sumin, Head of Product, AB Handshake Corporation
- Jeri Wait, Founder, Orca Wave
- John Rivenburgh, Founder, Orca Wave
- Nick Millward, Advisor, MEF
The disucssion provided valuable insights into how AI and machine learning are transforming fraud detection in telecom voice and SMS services. Participants gained an in-depth understanding of the latest threats in voice and SMS fraud and explored advanced techniques to mitigate them. The session covered how AI-powered solutions can block fraudulent traffic with incredible accuracy, address routing fraud as well as rating errors and improve call quality while reducing costs.
The Speakers emphasized the importance of a comprehensive approach to fraud prevention, integrating billing and routing considerations alongside voice and SMS, and the value to subscribers in creating trusted channels.
They also discussed the critical role of AI in addressing the current fraud landscape, highlighting the limitations of traditional methods like number validation. Topics included data privacy concerns and the potential impact of solutions such as CDR reconciliation. With expert-led discussions, this webinar equipped participants with actionable strategies to enhance telecom security and performance while addressing evolving fraud challenges.
