Skip to main content

Event details

MEF Leadership Forum Canada 2025: Shaping the Future of Mobile & Messaging 

Where Innovation Meets Regulation in Canada’s Mobile Ecosystem 

The MEF Leadership Forum Canada 2025 is the premier gathering of telecom leaders, enterprise innovators, and policymakers shaping the future of mobile communications in Canada. This one-day event in Toronto will bring together industry visionaries for bold discussions on the changing political landscape, business messaging, fraud prevention, and the regulatory and political challenges ahead. 

With expert panels and quickfire discussions, this Pan-American forum will provide unparalleled insights into the forces driving change in mobile telecoms – from the power of industry collaboration to the evolving challenges of fraud and consumer impact. Expect high-impact debates, data-driven case studies, and strategic insights from telecom carriers, CPaaS providers, enterprise brands, and digital economy analysts. 

Key Themes: 

Enterprise Insights & Brand Perspectives Discover how leading brands and enterprises are leveraging mobile messaging to drive engagement, enhance customer experiences, and navigate industry challenges. 

Fraud & Trust in Mobile – The latest in SIM swap fraud, identity verification, and cybersecurity to protect consumers and enterprises. 

Navigating Political and Regulatory Change – As Canada faces political shifts, the telecom industry must adapt to evolving policies, regulatory uncertainties, and shifting government priorities. 

Join the conversation, challenge the status quo, and help shape the future of Canada’s mobile ecosystem. 

For further enquires and sponsorship opportunities, please contact Susan@mobilecosystemforum.com or Paul@mobileecosystem.com

Exclusive Hotel Deal for Attendees

We have secured a special rate for MEF Leadership Forum Canada attendees at The Westin Harbour Castle, just a 5-minute walk from the TELUS Tower and at unbeatable rate of 330 CAD per night. Available for a limited time and limited number of rooms only. Simply follow the link to complete your booking https://www.marriott.com/event-reservations/reservation-link.mi?id=1748872148300&key=GRP&phoenix=true

Bronze Sponsor

Our Speakers

Alison Billings

Alison Billings

RVP, Industry Compliance

Twilio

Anne Locke

Anne Locke

Director, Trust & Stakeholder Engagement, Data & Trust Office

TELUS

Britt Buchan

Britt Buchan

Global Wholesale Development - The Americas

Twilio

Caitlin Long

Caitlin Long

Sr. Director, Product Management & Strategy

Bandwidth

Caitlin O'Neill

Caitlin O'Neill

Director, Messaging Product Development

Canadian Telecommunications Association

Christen Emery

Christen Emery

Director of Carrier Relations

Sinch

Diksha Goyal

Diksha Goyal

Product Manager, Messaging and Applications Services

TELUS

Jennifer J. Quaid

Jennifer J. Quaid

Executive Director

Canadian Cyber Threat Exchange (CCTX)

Melissa Blassingame

Melissa Blassingame

RVP, Partner Alliances

Twilio

Noelle Meyers

Noelle Meyers

Manager of SMS Compliance and Operations

Infobip

Pooja Paturi

Pooja Paturi

Director, Digital Payment Fraud Prevention

Canadian Bankers Association

Rally Khouri

Rally Khouri

Manager, Product Marketing - Emerging Products

Postscript

Stacy Rampersad

Stacy Rampersad

Senior Strategic Account Executive

IC Mobile

Stephanie Lashley

Stephanie Lashley

VP Messaging Strategic Alliances & Infrastructure

Bandwidth

Sukhmani Dev

Sukhmani Dev

Senior Vice President, Digital Product Management, North America

Mastercard

Tina Donaldson

Tina Donaldson

Vice President, Strategy

netnumber

Virginie Debris

Virginie Debris

Managing Director, Messaging

Sinch

Bill LaRuffa

Bill LaRuffa

Senior Director, Business Development

Somos

Catalin Badea

Catalin Badea

Vice President of Product Management

netnumber

Dario Betti

Dario Betti

CEO

MEF

David Carter

David Carter

CEO

Ecommerce Innovation Alliance

Eddie deCurtis

Eddie deCurtis

CEO

Shush

Gavin Patterson

Gavin Patterson

Director of Data

MEF

Hemant Agrawal

Hemant Agrawal

Director of Product

TELUS AI Factory

John Bruner

John Bruner

President & CEO

Aegis Mobile

Jonathan Vimont

Jonathan Vimont

Director, NA Compliance Operations

Sinch

Lawrence Byrd

Lawrence Byrd

Head of API Product Marketing

Vonage

Lawrence Zhang

Lawrence Zhang

Head of Policy

Centre for Canadian Innovation and Competitiveness

Marcelo Frizzo

Marcelo Frizzo

Head Operations Partnerships

Infobip

Matt Ekram

Matt Ekram

Advisor

MEF

Nathan Robbins

Nathan Robbins

Vice President – Go-to-Market, Strategy, and Alliances

Syniverse

Nick Bednarz

Nick Bednarz

CEO

Rogers Bank

Nima Golchini

Nima Golchini

Head of Presales Americas - Network Security

ENEA

Omar Mansour

Omar Mansour

Principal, Solutions Architect

Transunion

Paul Ruppert

Paul Ruppert

Advisor

MEF

Ryan Tollofson

Ryan Tollofson

Director, Marketing and Emerging Services

Telus

Sean Harding

Sean Harding

Head of Product

Postscript

Stefan Heller

Stefan Heller

VP Business Development and Partnerships

The Campaign Registry

Stuart Jones

Stuart Jones

Director, Strategy and Technical Marketing

Proofpoint

Open Event

Event Info

Date

15/07/2025

Time

08:00 – 17:00
EDT

Type

Agenda

  • Caitlin O’Neill, Director, Messaging Product Development – Canada Telecommunications Association
  • Dario Betti, CEO – MEF
  • Lawrence Zhang, Head of Policy – Centre for Canadian Innovation and Competitiveness, Information Technology and Innovation Foundation

In a world where trade policy is weaponized, telecoms sit at the intersection of infrastructure, innovation, and sovereignty. We explore how Canada can respond strategically–not just reactively–to US tariff actions. Canadian telecoms need not act as passive collateral in trade wars, but as essential strategic assets, leveraging policy, cross-border partnerships, and innovative leadership to defend Canadian competitiveness, and build resiliance and leadershp in a fragmented economic order. 

  • Gavin Patterson, Director of Data – MEF

Learn the recent trends in both complaints and losses from SMS-related fraud in Canada, feedback from MEF’s 11th Annual Consumer Survey, and how the adoption of Google’s RCS messaging platform by major Canadian mobile network operators, together with Apple’s support for RCS messaging in iOS 18, could help mitigate fraud in the A2P SMS channel while triggering a richer future for carrier messaging.

  • Dario Betti, CEO – MEF
  • Anne Locke – Director, Trust & Stakeholder Engagement, Data & Trust Office – TELUS
  • Ryan Tollofson, Director, Trust & Stakeholder Engagement, Data & Trust Office – TELUS
  • Hemant Agrawal, Director of Products – TELUS AI Factory
Canada’s telecom transformation is being redefined by TELUS—from RCS messaging adoption to the launch of sovereign AI factories powering the next wave of digital services. In this session, MEF CEO Dario Betti speaks with TELUS leaders about how the company is leveraging its wholesale strategy, data governance, and AI investments to shape the future of global telecommunications. Discover how TELUS is driving forward trusted communications, intelligent automation, and resilient digital ecosystems—setting a benchmark not only for Canada but for telcos worldwide.
  • Bill LaRuffa, Senior Director, Business Development – Somos 

Phone numbers are more than just contact points — they’re critical data assets that can help organizations verify identity, combat fraud, optimize routing and strengthen trust across communications. In this session, Somos will explore how unified phone number intelligence supports smarter, faster, and more secure decision making. Whether you’re focused on fraud prevention, customer engagement or infrastructure optimization, this session will show how phone number data can be a powerful ally.

  • Paul Ruppert, Advisor – MEF
  • Caitlin O’Neill, Director, Messaging Product Development – Canada Telecommunications Association
  • Jonathan Vimont, Director, NA Compliance Operations – Sinch
  • Alison Billings, RVP, Industry Compliance – Twilio
  • John Bruner, President & CEO –  Aegis Mobile

Canada’s A2P messaging ecosystem is evolving rapidly, with collaboration at its core. This session will explore how telecom providers, aggregators, enterprises, and regulators are working together to drive innovation, combat fraud, and grow the market. Learn how partnerships are shaping best practices, fostering ecosystem trust, and unlocking new opportunities for businesses to connect with consumers. Gain insights from industry leaders on what’s working—and what’s next—for Canada’s A2P future.

  • Stuart Jones, Director, Strategy and Technical Marketing – Proofpoint
  • Diksha Goyal, Product Manager, Messaging and Applications Services – TELUS
  • Caitlin O’Neill, Director, Messaging Product Development – CTA
  • Lawrence Byrd, Head of API Product Marketing – Vonage 
  • Christen Emery, Associate Director of Carrier Relations – North America, Sinch

Rich Business Messaging (RBM) represents the next wave of business communications, but adoption in Canada has been slower than expected. What’s holding businesses back, and how can we accelerate progress? This session will explore the technical, regulatory, and market barriers to RBM adoption, as well as highlight successful use cases. Discover strategies to engage brands, streamline onboarding, and drive consumer adoption in Canada’s RBM ecosystem.

  • Stefan Heller, VP Business Development and Partnerships – The Campaign Registry
  • Jennifer Quaid, Executive Director –  Canadian Cyber Threat Exchange (CCTX)
  • Nick Bednarz, CEO – Rogers Bank
  • Nima Golchini, Head of Presales Americas, Network Security – ENEA
  • Nathan Robbins, Vice President of Go-to-Market Strategy and Alliances – Syniverse

In a world of rising cyber threats, data breaches, and evolving regulations, trust is more important than ever. How can businesses and telecom providers protect consumers while ensuring seamless, engaging communication? This session will explore the intersection of security, privacy, and user experience, featuring insights from industry leaders on balancing protection with innovation.

  • Paul Ruppert, Advisor – MEF
  • Sean Harding, Head of Product – Postscript
  • Rally Stanoeva, Manager, Product Marketing – Emerging Products – Postscript
  • David Carter, CEO, Ecommerce Innovation Alliance

Artificial intelligence is revolutionizing customer engagement through chatbots, predictive messaging, and automation. But how far can AI go in transforming business messaging? This session will explore AI’s role in mobile communications, with real-world examples from enterprises using AI-powered messaging solutions.

  • Tina Donaldson, Vice President, Strategy – netnumber
  • Catalin Badea, Vice President of Product Management – netnumber
  • Pooja Paturi, Director, Digital Payment Fraud Prevention – Canadian Bankers Association
  • Nima Golchini, Head of Presales Americas, Network Security – ENEA
  • Melissa Blassingame, RVP, Partner Alliances – Twilio
Fraudsters thrive in security gaps. As their tactics become more coordinated and cross-industry, our siloed defenses are becoming their biggest asset. This isn’t a theory; it’s the reality of modern fraud. This compelling session pulls back the curtain on why breaking down these organizational barriers is not just beneficial, but absolutely critical. Join industry leaders as they unveil the power of shared fraud intelligence between telecom, financial institutions, and other sectors—revealing how collective action can drastically enhance early detection, protect your customers, and transform your response capabilities. 
  • Stephanie Lashley, VP Messaging Strategic Alliances & Infrastructure – Bandwidth
  • Caitlin Long, Sr. Director, Product Management & Strategy – Bandwidth
  • Stacy Rampersad, Sr. Strategic Account Executive – IC Mobile
  • Britt Buchan, Global Wholesale Development – The Americas – Twilio
  • Noelle Meyers, Manager of SMS Compliance and Operations – Infobip
Optimizing Messaging Channel Strategy in the Age of Advanced Messaging
 
As organizations navigate the evolving messaging landscape, understanding the unique use cases for each channel is vital. This panel session focuses on optimizing messaging channel strategies within the context of advanced messaging in Canada, the US, and globally.
 
Key Takeaways:
Insights into successful messaging use cases and best practices from industry experts
Discover how to maximize the effectiveness of your messaging channels in today’s messaging landscape
Real-world customer experiences that demonstrate RCS’s role in a comprehensive messaging strategy.
  • Matt Ekram, Advisor – MEF
  • Omar Mansour, Principal, Solutions Architect – TransUnion
  • Marcelo Frizzo, Head Operations Partnerships – Infobip
  • Eddie DeCurtis, CEO and Founder – Shush
  • Sukhmani Dev, Senior Vice President, Digital Product Management, North America – Mastercard
     

As mobile communication becomes more central to our digital lives, fraudsters are evolving their tactics – from SIM swap and porting fraud to advanced identity spoofing and network manipulation. This session brings together experts to explore how mobile identity and authentication are adapting to meet these threats. Learn about the latest innovations in passwordless security, SIM-based authentication, network APIs, and real-time fraud detection, and how collaboration across sectors is key to staying ahead.

  • Dario Betti, CEO – MEF
  • Virginie Debris, Managing Director, Messaging – Sinch
As the Forum comes to a close, we turn to the horizon with an insight rich chat on the evolving state of RCS–the industry’s most promising, yet complex, opportunities.
As the day’s capstone session, Virginie Debris of Sinch will share an on-the-ground perspective on RCS adoption, with a candid look at the challenges and lessons from Sinch’s frontline messaging teams. What does it take to transition enterprise customers from traditional SMS programs to RCS? What’s resonating with clients—and what’s still missing from the equation?
With Canada’s RCS market still in early innings, this conversation will blend strategy, sales insights, and forward-looking momentum. Whether you’re a carrier, aggregator, or enterprise innovator, this closing dialogue offers a practical and provocative lens on what’s next for richer messaging experiences in Canada.

Related Events

MEF