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 MEF Leadership Forum Indonesia 2025 – On Demand

 

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The Mobile Ecosystem Forum returned to Jakarta in October 2025 for the MEF Leadership Forum Indonesia in collaboration with Telin. Visionaries, innovators, and decision-makers gathered for a high-impact day shaping the future of Indonesia’s mobile and digital ecosystem. This year’s theme forum was “From Telco APIs to Agentic AI – Transforming Southeast Asia’s Connected Future”.

Welcoming Remarks & Context Setting

  • Matt Ekram, Advisor – MEF

Powering the Archipelago’s Ambition – Telin’s Role in Forging Indonesia’s Digital Future

  • Nicholas Soo, SVP Group Sales Strategy Enabler –  Telin
  • Matt Ekram, Advisor – MEF

Redefining Digital Leadership in Southeast Asia: Indonesia is boldly charting a course to achieve $130 billion GDP by 2030. In this keynote fireside, we explore Telin’s pivotal roke in the country’s transformation- from building regional connectivity to safeguarding enterprises in their digital transformation. Gain exclusive insights into the strategies, partnerships, and technoloy advancement shaping Southeast Asia’s most ambitious digital economy roadmap.

How Mobile Intelligence is Redrawing Strategic Playbooks

  • Matt Ekram, Advisor – MEF
  • John Tolton, Senior VP Group Sales Strategy –  Telin
  • Feby Sallyanto, Chief Enterprise & SME Officer – PT. XL Axiata
  • Jeremy Revadia Kristasurya, Policy Analyst for Digital Ecosystem – Komdigi

This panel reveals how operators and enterprises are transforming decision-making with data. Discover how analytics is fueling competitive edge, unlocking new revenue channels, and helping Indonesia’s leaders reshape digital strategy. Launch of the inaugural MEF Country Spotlight Report – Indonesia

From Pipe to Platform – How Telcos Are Cashing in on Connectivity

  • Kevin Henry, Director Strategic Engagement – GSMA APAC
  • Alfian Manullang, VP. Data Solutions and Digital Financial Services – Telkomsel
  • Erikson Nazirwan, Country Director, Indonesia – IPification
  • Melvin Jeffery Chan, Senior Vice President – Head of Big Data Analytics & Monetizatio –  PT. Indosat Tbk

APIs are no longer just technical plumbing—they are the gateway to a $300 billion global opportunity. This session dives into winning API strategies, monetization models, and success stories from Asia’s telcos, banks, and platform players. Learn how APIs are powering open ecosystems, developer platforms, and brand-new revenue lines in one of tech’s most exciting frontiers.

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Next-Gen Communication: Evolving Telin CPaaS Towards Intelligent Engagement

  • Ardian Thresnantia Atmaja, Head of Digital Product Development –  Telin
This presentation introduce Telin’s evolution of CPaaS through NeuAPIX, moving beyond traditional communication by integrating APIs, GenAI, and next-gen comms (WhatsApp, RCS, SMS, network APIs). The goal is to enable enterprises to adapt to changing customer behaviors, and drive maximum value through intelligent engagement Business strategies

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Cyber Resilience in the Age of Agentic AI

  • Matt Ekram, Advisor – MEF
  • Pavel Okhotnikov, Head of Business Development – LANCK Telecom
  • Mohamed Darweesh, Pre-Sales Director MEA – Enea

As cyber threats become more adaptive and AI-driven, governments, telcos, and enterprises must rethink resilience. This session explores how Southeast Asia is evolving its defense posture—from critical infrastructure protection and cross-border threat intelligence to policy frameworks that anticipate autonomous, agent-led attacks. Security leaders will share actionable strategies to safeguard digital backbones in a future shaped by Agentic AI and hyper-connected ecosystems.

Sponsor spotlight: LANCK

  • Pavel Okhotnikov, Head of Business Development – LANCK Telecom

Sponsor spotlight: Enea

  • Mohamed Darweesh, Pre-Sales Director MEA – Enea

From Touchpoints to Conversations: The AI Leap in Customer Experience

  • Ishan Nahar, Senior Principal – Kearney
  • Sandip More, CTO and Co-Founder – Conversive
  • Max Wang, Head of Cloud Communications International, Business Operations – Alibaba Cloud
  • Nicholas Soo, SVP Group Sales Strategy Enabler –  Telin 

In the race to deliver exceptional CX, AI is enabling brands to go beyond automation to true contextual engagement. This session unpacks how mobile-first platforms, chatbots, and APIs are orchestrating meaningful conversations across channels—driving loyalty, insights, and conversions.

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Messaging Reimagined – The New Era of Enterprise Conversations

  • Wendhyharto Kusumaatmadja, Group Head Digital Initiative –  Telin
  • Barinderpal Mumick, VP Business Development –  Dotgo
  • Conor Devine, Director, Global Business Development – Infobip
  • Sameer Seth, Managing Director – Peacom Indonesia

With Apple joining the RCS movement, the future of business messaging is being rewritten in real time. This interactive session explores live cross-device messaging between iOS and Android and highlights how brands are using RCS for richer, more engaging conversations. Featuring demos, marketing use cases, and platform insights from industry leaders at the forefront of this transformation.

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Agentic AI in Action: From Automation to Autonomous Enterprise

  • Rohit Sethi, Senior Principal – Kearney
  • Prof. Dr. Andry Alamsyah, S.Si, M.Sc., Professor – Telkom University
  • Amit Goenka, Strategic Solutions – Communications Industry – Salesforce ASEAN
  • Kelvin Kok, CEO – Axrail 

Agentic AI promises more than just automation—it’s about systems that can plan, adapt, and act with autonomy. In this session, we cut through the noise to examine how Southeast Asian enterprises are deploying Agentic AI in the real world. Expect frank lessons on what’s working, what’s not, and where the real business value lies. Learn from early adopters navigating the shift from conventional AI to agent-led intelligence—balancing innovation, risk, and measurable RO

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