Keynote Address: The Evolving Digital Landscape in Asia Pacific

• Fajrin Rasyid – Director of Digital Business, Telkom Indonesia

Explore changing expectations of today’s customer, what they are looking for in a digital experience, and how trust, innovation and sustainability are paramount in the digital future.

Measuring and Benchmarking the Mobile Ecosystem

• Matt Ekram, Advisor – Mobile Ecosystem Forum

MEF DATA provides detailed roadmaps for the entire mobile ecosystem with navigation across any country, sub-region, region, or the entire world. 170,000 data points across 218 countries covering almost 700 mobile network operators. This presentation will cover mobile data on Indonesia

Business Intelligence and Monitoring in a Multi-Channel Network

• John Tolton, Senior Vice President of Group Sales Strategy and Enabler, Telin
• SL Lee, Regional Business Development, SendQuick
• Max Wang, Head of Sales Engineering, APAC, Sinch
• Inderpal Singh Mumick, CEO – Dotgo
• Mohammad Naufal, Head of Product, Paxel

Thriving in the Digital Age

• Kharisma, Chief Commercial Officer, Telin
• Chandima Wijekoon , PhD Country Director, Axiata Digital Lab

“Explore how digital transformation unlocks new value propositions, discuss the transformative power of Open Digital Architecture (ODA), and delve into the critical role people play in ensuring a successful digital journey. 1. Value Creation of Digital Transformation: Discover how we can leverage digital technologies to enhance customer experience, optimise operations, and unlock new revenue streams. 2. ODA Strategy for the Digital Telco Business: Explore the Open Digital Architecture framework and its potential to streamline operations, accelerate innovation, and foster a more agile business model. 3. People as the Key to Successful Digital Transformation: Learn how to empower your workforce, bridge the skills gap, and foster a culture of innovation to drive successful digital transformation.

Digital Trust:  How Can We Secure Networks, Applications, and Protect Consumers?

• Akhmad Deniar, VP Product Innovation and Development, ( ad iinterim) VP Product Management, TELIN
• LokeHwee Wong, VP & GM, APAC – Boku Inc.
• Gang Su, Sales Manager, netnumber
• Michael Tactria, Chief Technology Officer – PT. Bank Jasa Jakarta (Bank Saqu)
• KS Tan, Per-Sales Solutions Architect – ENEA AB
• Sunil Alury, Partner Acquisition Director – Akamai

This panel session delves deep into the critical components that form a comprehensive shield against fraud and cyber threats. How can organisations implement robust identity validation across different levels to effectively combat the ever-present dangers of smishing, phishing, and spam. What are the challenges and solutions within the cybersecurity landscape? We’ll examine challenges and threats to networks, applications and consumers.

Digital Innovation: Can Cloud Communication Platforms,  CX, and Cybersecurity Be Your Innovation Engine?

• Matt Ekram, MEF
• Daniel Fahy, Client Director, compaxDigital
• Conor Devin, Global Director of Business Development  –  Infobip
• Dr Niken Dwi Wahyu Cahyani , Senior Lecturer of Informatics Faculty, Telkom University
• Pushpendra Singh, Global Director, Mobile Authentication & Business Messaging @ Telcos, Meta

Wireless operators, wholesale carriers, and enterprises are all on the frontlines of digital innovation. This session will dive deep into how CPaaS is revolutionising communication, explore cutting-edge CX customer engagement strategies, and unpack the latest cybersecurity solutions. Join us for a discussion tailored to your specific needs, whether you’re looking to streamline operations, build stronger customer relationships, or fortify your defences against cyber threats.

Digital + AI: Is Asia Ready for the AI Revolution?

• Matt Ekram, MEF
• Rio Ricardo, Executive Director – AI & Data Offering Indonesia Lead, Deloitte

While Asia boasts a booming market fuelled by mobile penetration and a growing middle class, challenges remain. Communication is undergoing a revolution, and conversational AI chatbots, equipped with Natural Language Processing (NLP), can now handle majority of common inquiries, offering personalised responses and streamlining customer interactions.  The future holds even more promise with generative AI, making communications APIs more user-friendly and integrating real-time communication tools like voice bots and instant language translation.

Live Demonstration: Digital and AI: Product Demo & Learning

• Ardian Thresnantia Atmaja, Head of Digital Product Development, Telin

Telin NeuAPIX Advanced AI-Powered Communications Platform

Digital Sustainability: How Can Asia Adapt to a Changing Environment?

• Ramon Greep, MEF
• Kevin Henry Head of Strategic Engagement, GSMA APAC
• Ishan Nahar Senior Principal, Kearney
• Reza Zahid Mirza Group Head Corporate Communication & Sustainability, XL Axiata

Asia Pacific is experiencing the ever-present threat of climate change. This panel explores how we can minimise the threat and build resilience. What are Asian Telcos doing to limit rising temperatures. How and when do they plan to reach net-zero? What are the opportunities climate change brings for Telcos? And what are the key internal and external barriers to implement solutions?