Africa’s telecom industry is at a turning point. Rapid digital adoption, changing customer expectations, and the rise of OTT services are reshaping the market, while economic fluctuations and fierce competition create new pressures on revenue and margins. These trends present both significant challenges—such as traffic moving away from traditional channels, volatile pricing, escalating fraud, and rising enterprise demands—and fresh opportunities for growth.
In this session, we’ll explore how telcos can turn these challenges into profit. By leveraging Africa’s expanding digital economy, innovating with new service models, and targeting underserved customer segments, operators can unlock sustainable growth. Using real-world case studies and data-backed insights, we will showcase practical approaches for telcos—ranging from adaptable business models and optimized service delivery to bundled solutions and sophisticated anti-fraud measures—aimed at managing risk, safeguarding profits, and seizing the key trends driving Africa’s telecom future.

• Matt Ekram – Advisor, MEF

• Alexander Vavilov – Market Manager, Africa, LANCK Telecom

• Anastasia Ivanets – Business Development Manager, LANCK Telecom

• Zipporah Kiarie – Sales & Procurement Manager, Africa, ME Global Messaging, LANCK Telecom