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Event details

Join us at MEF CONNECTS Business Messaging in London on May 13th, 2025, where industry leaders, businesses and technology providers will explore the latest advancements in business messaging . This year’s event will focus on tech innovation and market needs for brands and consumers in 2025 and beyond – plus will feature an exclusive in person only ‘Audience with the UK Home Office’; The UK Telecom Fraud Charter Update – Industry Briefing & Feedback Session.

Key Topics:

  • Messaging Trends: RCS/RBM, WhatsApp, SMS, OTT messaging
  • Emerging Innovations: ISP advancements, AI in messaging, developer communities, and entrepreneurship in messaging
  • Industry Insights: External perspectives on business messaging and future opportunities

Speaker Line-up:

Leading voices from technology providers, ISPs, brands, industry members, and data analytics experts

Event Structure:

Audience with the UK Home Office’ – Following the networking breakfast, we will have an exclusive in person only ‘Audience with the UK Home Office’; The UK Telecom Fraud Charter Update – Industry Briefing & Feedback Session.

We’re delighted to host a dedicated session, in collaboration with the UK Home Office,  to review and discuss the latest developments in the UK Telecom Fraud Charter, with a focus on the A2P messaging industry.

This ‘exclusive in person only’ Session offers a valuable opportunity for stakeholders across the mobile messaging ecosystem to hear directly from the Home Office on its ongoing efforts to combat telecoms fraud and to understand the progress made since the Charter’s inception. Attendees will also be invited to share insights, raise questions, and contribute feedback to help shape the next phase of anti-fraud collaboration.

MEF and the Home Office are working together to strengthen industry alignment and drive practical, coordinated action across the ecosystem. Your participation is essential in helping to evolve and refine this important initiative.

Presentations & Panels – Featuring keynote insights, expert presentations, and industry discussions:

  • Keynote: Market predictions & data insights
  • AI in Messaging: Expert-led presentation on the latest AI applications
  • Brand Panel: Messaging strategies for business communication
  • ISP & Developer Community: The hottest topics in messaging innovation
  • Industry Outlook Panel: Where is messaging heading in 2025? (Featuring Apple, Google, MNOs, CPaaS leaders)

Networking & Meetings – Dedicated spaces for focused discussions on:

  • Rich Messaging (Google, WhatsApp, etc.)
  • Marketing Strategies
  • Developer Community & AI Advancements
  • Fraud Prevention in Messaging

Why Attend?

  • Network with industry experts and decision-makers
  • Discover cutting-edge trends and business opportunities
  • Engage in discussions that will shape the future of messaging

Don’t miss this premier event on the future of mobile business communications. Secure your spot now!

Sponsors

Our Speakers

Claudine Bell

Claudine Bell

Partner Business Manager, Messaging and Payments

Virgin Media O2

Kerstin Trikalitis

Kerstin Trikalitis

CEO

Out There Media

Mariola Knapik

Mariola Knapik

Head of Carrier Operations & Messaging Business

Tele2

Viktorija Radman

Viktorija Radman

Telecom Business Director

Infobip

Barinderpal Mumick

Barinderpal Mumick

VP of Business Development and Operations

Dotgo

Bradley Betts

Bradley Betts

Strategic Account Manager

Sinch

Daniel Ager

Daniel Ager

Head of Telecommunications Fraud Prevention Policy

Home Office

Dario Betti

Dario Betti

CEO

MEF

Dave Boddington

Dave Boddington

Group Product Manager, Digital Channels

Infobip

David Creasey-Benjamin

David Creasey-Benjamin

Strategic Account Manager

Vonage

Eli Katz

Eli Katz

Founder and CEO

XConnect

Jakub Konieczny

Jakub Konieczny

Senior Analyst

Analysys Mason

James Gwillim

James Gwillim

Business Development Manager

Twillio

James Lasbrey

James Lasbrey

CSO

Global Telco Consult

John Wilkinson

John Wilkinson

CEO

TMT ID

Nick Millward

Nick Millward

Advisor

MEF

Nicholas Rossman

Nicholas Rossman

Programme Director

MEF

Peter Morgan

Peter Morgan

Founder & CEO

Deep Learning Partnership

Sam Barker

Sam Barker

VP of Telecoms Market Research

Juniper Research

Sham Careem

Sham Careem

Advisor

MEF

Stefano Nicoletti

Stefano Nicoletti

Head of UK Sender ID Registry

MEF

Tim Atkinson

Tim Atkinson

Business Development

Google

Tor Soevik

Tor Soevik

Founder and COO

The Campaign Registry

Open Event

Event Info

Date

13/05/2025

Time

08:30 – 17:00
BST

Agenda

  • Dario Betti, CEO – MEF

Welcome Home Office

 

  • Daniel Ager, Head of Telecommunications Fraud Prevention Policy – Home Office

The Mobile Ecosystem Forum (MEF), in partnership with the UK Home Office, invites you to a focused session on the latest updates to the UK Telecom Fraud Charter, with specific relevance to the A2P messaging sector. This session provides a key opportunity for stakeholders across the messaging ecosystem to hear directly from the Home Office on its ongoing anti-fraud initiatives, review progress since the Charter’s launch, and engage in open dialogue to help shape future phases of this important work. The Home Office and MEF are committed to strengthening industry collaboration and delivering practical, coordinated action against telecoms fraud. Your input is vital in evolving this initiative. 

  • Nick Millward, Advisor – MEF

As the telecom industry evolves, Telco APIs are unlocking new opportunities for innovation, collaboration, and enhanced services. This session dives into how telecom operators and third-party developers can leverage APIs to transform customer experiences, improve operational efficiency, and create new revenue streams.

  • Nick Millward, Advisor – MEF
  • Jakub Konieczny, Senior Analyst – Analysys Mason
The A2P messaging market is growing, but not without significant shifts. According to Analysys Mason, Businesses spent USD28.6 billion on A2P messaging worldwide in 2024; this will grow to USD34.5 billion by 2030 However, the growth might not evenly distributed.
Drawing on insights from Jakub Olek, senior analyst at Analysys Mason, this session will critically examine the pressures reshaping A2P messaging. Are enterprises future-proofing their communication strategies? Can SMS retain a meaningful role?
  • Nick Millward, Advisor – MEF
  • David Creasey-Benjamin, Strategic Account Manager – Vonage 
  • James Lasbrey, CSO – Global Telco Consult 
  • Mariola Knapik, Head of Carrier Operations and Messaging Business – Tele2 AB

Once the dominant force in mobile enteprise communication, SMS now faces mounting pressure from fraud and richer, more flexible alternatives like RCS, APIs, OTT apps. In this candid session, experts from Vonage, GTC, and Tele2 AB assess the continued relevance of SMS amid shifting market demands, rising costs, and growing scrutiny over its commercial viability. We’ll explore whether SMS can adapt to remain part of the future messaging mix—or whether it’s time for businesses to accelerate the shift to next-generation channels.

  • Dario Betti, CEO – MEF

SMS remains a critical part of the global messaging ecosystem, but its future is increasingly uncertain. In this session, Dario Betti, CEO of the Mobile Ecosystem Forum, outlines MEF’s latest initiatives aimed at protecting and revitalizing A2P SMS. From tackling consumer fraud, and artificial traffic, improving transparency and commercial models, this presentation highlights the concrete steps being taken—and the areas where industry collaboration is urgently needed. MEF is calling on operators, aggregators, and enterprises to engage and contribute to a collective effort to preserve the value and integrity of SMS in business communications – a channel still unmatched for reach and acceptance.

  • Dario Betti, CEO – MEF
  • Stefano Nicoletti, Head of UK SID Registry – MEF

In this session, Stefano Nicoletti, Head of MEF SMS Sender ID Registry at MEF, will present the latest developments in the Sender ID Registry initiative. He will discuss the lastes developments in UK, Ireland and Spain as well as the new additions to the registry. The industry coalation behind the Registry reduce fraudulent messages, and restore confidence in SMS as a reliable communication tool.

  • Dario Betti, CEO – MEF
  • Nicholas Rossman, Programme Director – MEF

Trust is the cornerstone of any effective business messaging ecosystem. This session introduces the MEF Business SMS Code of Conduct—a self-regulatory framework developed by industry stakeholders to establish clear principles for transparency, responsibility, and good commercial practice in A2P SMS. As challenges such as fraud, grey routes, and pricing opacity threaten the channel’s long-term sustainability, this code aims to protect all participants: brands, aggregators, operators, and ultimately, consumers. Join us to learn how adopting the code supports market integrity and fosters confidence in SMS as a trusted business communications channel.

  • Nicholas Rossman, Programme Director – MEF
  • Eli Katz, Founder & CEO – Xconnect
  • Tor Soevik, COO – The Campaign Registry 

As messaging becomes an essential part of everyday communication, ensuring its security, accountability, and trustworthiness is more critical than ever. This session explores the MEF Trusted Messaging Working Group’s efforts to establish registries within SMS services—initiatives that enable verified sender identities, reduce fraud, and strengthen compliance across the messaging value chain. Discover how emerging standards, authentication protocols, and industry collaboration are shaping the future of trusted messaging—enhancing transparency and restoring consumer confidence in one of the most widely used business communication channels.

  • Dario Betti, CEO – MEF
  • Stefano Nicoletti, Head of UK SID Registry – MEF
  • Nicholas Rossman, Programme Director – MEF

With regulators around the world increasing their scrutiny of A2P SMS practices, industry stakeholders face a critical moment for engagement and alignment. In this session, Stefano Nicoletti and Nicholas Rossman, advisors at MEF, provid a comprehensive update on MEF’s regulatory advocacy and member-driven policy activity. From responding to Ofcom’s proposal to cap wholesale SMS pricing in the UK to contributing to global consultations on messaging transparency, fraud prevention, and market conduct, this session outlines MEF’s coordinated efforts to ensure regulation reflects operational realities and supports a healthy, competitive messaging ecosystem.

  • Nick Millward, Advisor – MEF
  • Barinderpal Mumick, VP of Business Development and Operations – Dotgo
RCS Business Messaging has had some major developments in the last year —but how far have we really come? In this candid session, Nick Lane, Chief Insight Officer at Mobilesquared, and Barinderpal Mumick, VP of Business Development and Operations at Dotgo, take stock of RCS’s global rollout, adoption by brands, and operator readiness. Drawing on real-world data, commercial use cases, and ecosystem insights, they will explore the business models driving (or hindering) ROI, assess where RCS is gaining traction, and offer a forward-looking view on what needs to happen next for RCS to deliver on its promise at scale.
  • Nick Millward, Advisor – MEF
  • Claudine Bell, Partner Business Manager, Messaging and Payments – Virgin Media O2
  • Tim Atkinson, Business Development – Google
  • James Gwillim, Business Development Manager – Twillio
  • Barinderpal Mumick, VP of Business Development and Operations – Dotgo
RCS Business Messaging has had some major developments in the last year —but how far have we really come? In this candid session, Nick Lane, Chief Insight Officer at Mobilesquared, and Barinderpal Mumick, VP of Business Development and Operations at Dotgo, take stock of RCS’s global rollout, adoption by brands, and operator readiness. Drawing on real-world data, commercial use cases, and ecosystem insights, they will explore the business models driving (or hindering) ROI, assess where RCS is gaining traction, and offer a forward-looking view on what needs to happen next for RCS to deliver on its promise at scale.
  • Nick Millward, Advisor – MEF
  • Kerstin Trikalitis, CEO – Out There Media 

As enterprise messaging enters a new era, this expert panel explores the transformation of Application-to-Person (A2P) communication—from traditional SMS to next-generation Rich Business Messaging (RBM).

  • Dario Betti, CEO – MEF
  • Sam Barker, VP of Telecoms Market Research – Juniper Research
Data is reshaping how enterprises approach messaging—enabling more personalized, timely, and effective customer engagement. In this session, Sam Barker, VP of Telecoms Market Research at Juniper Research, shares exclusive insights into the evolving role of data in business messaging. From AI-powered targeting to privacy-centric strategies, this presentation explores how data-driven approaches are transforming engagement across SMS, RCS, and rich messaging platforms—and what trends will define the next wave of growth.
  • Dario Betti, CEO – MEF
  • John Wilkinson, CEO – TMT ID
  • Viktorijia Radman, Telecom Business Director – Infobip

As the telecom industry evolves, Telco APIs are unlocking new opportunities for innovation, collaboration, and enhanced services. This session dives into how telecom operators and third-party developers can leverage APIs to transform customer experiences, improve operational efficiency, and create new revenue streams.

  • Nick Millward, Advisor – MEF
  • Dave Boddington, Group Product Manager, Digital Channels – Infobip
  • Bradley Betts, Strategic Account Manager – Sinch
As the messaging landscape evolves, Over-The-Top (OTT) services such as WhatsApp, Telegram, Viber, and in-app social messaging etc present both opportunities and challenges for traditional SMS and Rich Business Messaging (RBM). This session explores how OTT platforms are impacting mobile messaging and the strategies SMS and RBM can adopt to stay competitive.
 
  • Nick Millward, Advisor – MEF
  • Peter Morgan, Founder & CEO – Deep Learning  Partnership / Head Tutor on the AI for Business Leaders course at Oxford University
Advancements in AI – Transforming the Mobile Industry with Peter Morgan.
 
Join Peter Morgan, Founder & CEO at Deep Learning Partnership and Head Tutor on the AI for Business Leaders course at Oxford University, as he delves into the cutting-edge advancements in Artificial Intelligence and how these innovations are driving change across the mobile industry.
  • Nick Millward, Advisor – MEF
  • Dario Betti, CEO – MEF

Join Dario Betti, CEO of the Mobile Ecosystem Forum (MEF), for a powerful closing session that looks to the future of the mobile and messaging industries. Dario will share insights into the evolving landscape, MEF’s strategic direction, and the role each stakeholder plays in shaping the next phase of innovation.

MEF