High Income Households More Positive Towards Facial Recognition Access Technologies

Imagine unlocking your house, accessing your office building or entering a concert venue just by looking at a camera. It sounds convenient, right? Well, it turns out how we feel about this future isn’t universal. According to MEF’s 11th annual consumer survey, a higher proportion of high-income households, 72%, feel positive towards using facial recognition for access management, than do medium- and low-income households, at 62% and 58%, respectively. Conversely, negative sentiment remains relatively low across income bands, ranging from 6% to 10%. Significantly, an average of 23% of respondents across income levels feel neutral towards facial recognition access technologies, suggesting a widespread “wait-and-see” attitude. This is likely because, while facial recognition access technologies promise benefits such as higher security, convenience and speed, consumers are also concerned about privacy, detection accuracy, and the potential for these technologies to be compromised.

All survey data from over 11,000 respondents across 17 countries, is now available to download!