Agenda
Welcome word by Dario Betti, CEO, MEF
• Gavin Patterson, Director of Data – MEF
Join this session to see the findings from MEF’s 2024 Business Messaging Survey which highlights the impact of Whatsapp, RCS (Google / Apple rich messaging) and fraud are having on consumer usage for voice, text/SMS and email messaging.
Number information has been used by A2P players for many years, but now brands are using number intelligence directly within their own systems. Why are they doing it?
• Filippo Percario, Director global partnership – Mitto
• Catherine Maguire, Product Manager – BT
• Cristina Constandache, Chief Revenue Officer – Rakuten Viber
• Alex Nourouzi, Sales Director – Dogto
• Vova Gerneshii, Product Director Enterprise – GMS
In this panel, we explore the dynamic landscape of business messaging, tracing its evolution from traditional SMS and email to cutting-edge communication platforms. Delve into the transformative impact of emerging technologies, the rise of omnichannel communication strategies, and the role of AI and automation. Gain insights into how businesses are adapting to these changes to enhance customer engagement, streamline operations, and drive growth in the digital age. Join us as we envision the future trajectory of business messaging and its profound implications for enterprises worldwide.
• Peter Morgan, Head Tutor on Oxford AI course and Founder & CEO of Deep Learning Partnership
Generative AI has been grabbing all the headlines lately. But is this the only kind of AI and how does it work with apps running on mobile devices? In this talk we’ll take a look at how we got here, and why we should definitely be paying attention to GenAI and AI developments in general. We will look at what to expect in the coming months and years, and how the mobile industry will be impacted, along with every other area of our lives.
• Michael Blum, Director, Product Management, Cloudmark Division – Proofpoint
Join Michael Blum, Director, Product Management, Cloudmark Division, for an in-depth discussion on the true meaning of “protections” within the Commercial Messaging Ecosystem. This informative talk will include the overall landscape, maintaining trust in messaging, and challenges from alternative channels.
• Tim Atkinson, Business Development – Google
Tim Atkinson will provide an update on RCS Business Messaging and how Carrier Messaging is evolving to better serve mobile users, businesses & brands
Drinks & Networking