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Creating Seamless Customer Experiences with Multichannel Orchestration

At MEF Connects Rich Communications Syniverse hosted a conversation, led by MEF’s Tim Green, on the efforts being made to combine multi-channel communication strategies with automated, rules-based orchestration. Here Jeff Bak, Syniverse’s VP of Product Management for Cloud Messaging services shares his main takeaways from the discussion, which you can…
Sam Hill
October 27, 2020
Enterprise CommunicationsMEF Webinars & Workshops

On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity

At MEF Connects Rich Communications Nick Lane, Chief Insight Analyst @ Mobilesquared shared highlights from their latest Databook, forecasting what’s ahead for the business messaging market globally up to 2024. Channels covered include SMS, RCS, WhatsApp, WeChat, Messenger, LINE and the data includes forecast growth in users by channel, demand…
Sam Hill
October 16, 2020

Wholesale in 2020: The impact of global lock down

Suzy Menneret, Independent Strategy and Business Development Advisor, assesses the impact of Covid-19 and the resultant lockdowns across different markets on the global wholesale landscape, finding that there have been some positive effects that may present opportunities for the industry. As H1 2020 data on the international wholesale industry trends…
Sam Hill
October 1, 2020