The Fraud Management workstream is dedicated to promoting, sharing and developing mechanisms to limit fraudulent practices across the messaging ecosystem. An international and cross-sector Working Group looks at the different fraud types affecting enterprise messaging via four sub-groups Network, Consumer, Enterprise and Market.

The Working Group has collaborated to agree best practices to limit fraud and launched the A2P SMS Code of Conduct as part of the programme’s Trust in Enterprise Messaging Service which aims to protect consumers and demonstrate ethical responsibility while maximising value to all companies in the messaging ecosystem.

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and help shape the future of messaging

The Code aims to tackle 13 fraud types that the working group identified, defined and mapped in its Fraud Framework to understand their impacts from financial, technical, legal and trust perspectives.

Programme participants can join or set-up other sub-groups to help tackle fraud in local markets or sectors. For example, in the UK, Future of Messaging participants have set-up a sub-group to tackle SMiShing and spoofing in collaboration with the MNOs and UK banks.

Fraud Management Work Stream Publications

A2P SMS Code of conduct
Enterprise Mobile Messaging Fraud Framework V2.0
Defending against SMiShing – Whitepaper
Industry Views: the persistence of fraud in enterprise messaging
Messaging fraud is threatening a $60bn enterprise
Messaging Fraud Report
A2P Fraud Framework

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For information on how to join fill in the form to get in touch for more information.

Upcoming Meetings & Events

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Wed 21
Mon 26

Programme Day

November 26 @ 10:00 - 15:00
Mon 26
Mon 26

MEF’s Future of Messaging Programme Day

November 26 @ 12:00 - 15:00
Tue 27

Messaging & SMS World 2018

November 27 @ 08:00 - November 28 @ 17:00