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The Fraud Management workstream is dedicated to promoting, sharing and developing mechanisms to limit fraudulent practices across the messaging ecosystem. An international and cross-sector Working Group looks at the different fraud types affecting enterprise messaging via four sub-groups Network, Consumer, Enterprise and Market.

The Working Group has collaborated to agree best practices to limit fraud and launched the A2P SMS Code of Conduct as part of the programme’s Trust in Enterprise Messaging Service which aims to protect consumers and demonstrate ethical responsibility while maximising value to all companies in the messaging ecosystem.

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Fraud Management Work Stream Publications

A2P Monetisation Study
A2P SMS Code of conduct
Enterprise Mobile Messaging Fraud Framework V2.0
Defending against SMiShing – Whitepaper
Industry Views: the persistence of fraud in enterprise messaging
Messaging fraud is threatening a $60bn enterprise
Messaging Fraud Report
A2P Fraud Framework

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Upcoming Working Group Events

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