Company Profile/

For more than a decade, Mahindra Comviva has partnered with some of the world’s largest and fastest growing mobile service providers, offering mobility solutions that have accelerated revenue growth, enhanced customer loyalty and delivered greater cost efficiencies. Today, we have an established presence in more than 90 countries, providing over a billion mobile users access to our solutions globally. Our focus has always been on creating value for our partners and customers. We have achieved this through our portfolio of productized solutions that not only enhance the end-user’s mobile experience but also improve our partners’ business performance.

We have enabled this by deploying solutions that exploit legacy investments and have incorporated advanced technology, service delivery and management techniques into its application, platform and service offerings.

As a global leader in mobility solutions, Mahindra Comviva has helped and continues to transform the lives of over a billion people across the globe.

MEF Minute/

Mobile money and interoperability in growth markets (part 2)

In part one Srinivas Nidugondi, Senior Vice President & Head of Mobile Financial Solutions at Mahindra Comviva discussed the importance of interoperablity between mobile money services and explained some of the barriers that are holding the market back.

Here he discusses the benefits and drivers of the mobile money space in this second instalment of a two-part article which also appears in MEF’s most recent free Mobile Money eBulletin.

Mobile money and interoperability in growth markets (part 1)

Mobile money is a widespread business today available in two-thirds of low-and-middle-income countries. By the end of December 2016, 277 mobile money services were operating in 92 countries.

However, a majority of these mobile money operators provide closed loop services, which restricts the scope of digital transactions between users registered on diverse networks.

Srinivas Nidugondi, Senior Vice President & Head of Mobile Financial Solutions at Mahindra Comviva discusses the importance of interoperability between mobile money services in underpinning market growth in this first instalment of a two-part article which also appears in MEF’s most recent free Mobile Money eBulletin.

Will NFC have an impact in the African mobile payments space?

NFC technology already supports huge amounts of mobile payments around the world. Ovum forecasts that the number of consumers using it will hit 939 million by 2019 (in 2015 it was 11 million) and the value of transactions is expected to reach $115 billion, from $0.7 billion for the same period.

No surprise then that in Africa (in many ways the cradle of mobile money) it’s also beginning to take hold.

Yet whilst many experts have touted NFC as the next big thing, its appeal as a payment technology in growth markets is subject to a different set of barriers and enablers. Here Srinivas Nidugondi, Head of Mobile Financial Solutions at Mahindra Comviva takes a detailed look at the NFC trajectory in Africa.

What’s next for mobile messaging?

Whilst revenue leakage continues to hobble the A2P messaging industry, there are many more opportunities to bring messaging to new sectors.

Here Aditya Dhruva, Head of Messaging and Broadband at Mahindra Comviva discusses why taking a multi-layered, multi-channel approach that puts the consumer first, boosts the potential of the A2P channel both in terms of revenue and engagement.

The article forms part of the latest issue of MEF’s Messaging eBulletin which takes an in-depth look at the issues, news and market drivers shaping the enterprise messaging space.

Transforming Zimbabwe in to a cash-lite economy with mobile money

Mobile money is the poster-boy for mobile services in Africa. Here Srinivas Nidugondi, Senior Vice President & Head Mobile Financial Solutions at Mahindra Comviva explains how it is driving financial inclusion in Zimbabwe with EcoCash.

This article originally appeared in MEF’s Regional eBulletin – Africa Edition which includes news, a report on messaging in Africa, VAS regulation in Nigeria and further insights from Huawei.

Spotlight on: Mahindra Comviva

Mobile money is many different things. In our Executive Interview series, Srinivas Nidugondi, senior VP at m-money specialist Mahindra Comviva, talks to Tim Green about bringing mobile payments, savings and loans to Zimbabweans – while reinventing the ATM in mature markets…

Mobile money outlook 2016

Mobile Money is in take-off mode. In developed markets 2015 saw the launch of NFC payments from all of the major players and in growth markets, for some time it has offered convenience, financial inclusion and incredible reach. Yet the technology is typically fragmented, has to comply with varying levels of government regulation and is built on complex value-chains that includes banks, mobile operators, handset manufacturers, money agents and merchants. Taken together the result is an ecosystem that globally is accelerating at different speeds.

Understanding the digital content mix in Africa

Africa is a mobile first continent. In many of its constituent countries its also experiencing the roll-out of faster mobile networks and, alongside the critical mass of feature phones, an increasing availability of cheaper smartphones.

As a consequence, digital content providers and stores are gearing up to maximize the pan-African mobile opportunity. Below Atul Madan, Mahindra Comviva’s Senior Vice President and Head of Mobile Life Style & Customer Care Solutions discusses the complexities of digital content creation and distribution across the African continent.

Industry views: mobile money predictions for 2016

2015 has seen some landmark announcements around mobile money.

Proximity payments from Google, Apple and Samsung are slowly taking off, direct operator billing is increasingly popular as an app store (and in-app) payment channel option and growth markets continue to realise economic and social benefits from people transacting via their mobile device. We asked members of MEF’s Mobile Money Working Group to give us their predictions on these and other mobile money topics for 2016.

Developing the mobile ecosystem in Africa

There has been amazing growth in mobile internet access over the past few years and Africa is now primed to take advantage of the social and economic opportunities that mobile can bring to people across the continent. While connectivity is on the rise some challenges still remain for development, adoption and growth of the mobile ecosystem.

Here Andrew Fassnidge, founder and editor of pan-African news and events website, discusses in more detail what those challenges are. His full commentary along with insights from senior executives at Mahindra Comviva and Mondato as well as African market stats and news analysis can be read in MEF’s Regional Ebulletin – Africa Edition, which can be downloaded for free now.

Africa: how to address one billion mobile connections

Ahead of AfricaCom next week, CEO Rimma Perelmuter looks at the mobile opportunity in Africa. Supported by Basebone, Mahindra Comviva, Infobip and Mozilla, MEF’s fourth annual MEF Connects Africa on November 17th will bring together senior executives and MEF members from both African and global mobile businesses.

The pan-African mobile ecosystem is complex. Whilst the region builds out infrastructure and smartphones take-off, feature phones are still hitting critical mass and offer an immediate opportunity in many diverse local markets. At the same time, the mobile consumer is still in many ways under-served which spells a significant market opportunity for the ever-growing mobile sector.

Transforming lives through mobile technology – mind the bumps!

The recent MEF Global Consumer Survey noted that mobile-first regions are driving innovation across a range of mobile services, with accelerated adoption of relatively new areas of mobile such as mHealth, mobile banking and education. Here, Patrick Allainguillaume, Global Market Unit Head at Mahindra Comviva, reflects on mobile's growing importance in playing a transformative role in society.  Also check out our MEFTV interview with Patrick from MEF Connects Africa during AfricaCom.   For any individual...

Digital Wallets – Transforming the retail experience

Srinivas Nidugondi, Senior Vice President at Mahindra Comviva heads the mobile financial Solutions business unit. Here he discusses how mobile wallets present a huge opportunity for creative merchants to add value to digital transactions, while sharing his key tips for success and the pitfalls to avoid. The way we use money has undergone a sea-change. After several false starts, financial services and mobile connectivity have forged a mutually beneficial relationship. According to...