Company Profile/

WIT Software is a private, trusted company that creates software for Telecom Operators and Service Providers. The company has deep expertise in different areas of mobile telecommunications, including: mobile messaging, IP voice&video, artificial intelligence, customer engagement, IoT, digital channels, mobile money, mobile security, IPTV and OTT-TV.

MEF Minute/

On Demand – Omnichannel & Customer Engagement

At MEF Connects Rich Communications one of the panels took a closer look at the concept of omnichannel and if it remains a cornerstone of customer engagement strategy. The panel discuss how an omnichannel approach ensures business messaging continuity regardless of mobile device, operator, app, or channel used, and the importance of a multi-channel strategy and managing customer interactions across multiple messaging channels for a seamless customer experience.