Company Profile/

At TSB we’re pioneering a new kind of banking for Britain – one that’s simple, straightforward and cares about people.

We offer friendly, honest and convenient banking that’s designed to meet our customers’ needs, not just ours. It’s what makes us different – that and our commitment to the communities we serve. We want to make banking better for everybody.

With over 7,000 employees across our nationwide network of branches and operating centres, we’re dedicated to the 5 million customers across the UK who do their banking with us.

TSB Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240, except for lending where we are licensed by the Office of Fair Trading. We subscribe to the Lending Code; copies of the Code can be obtained from We are members of the Financial Services Compensation Scheme and covered by the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all TSB Business customers will be covered by these schemes).