Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Offering easy-to-integrate SMS, Voice, and Chat App APIs, next-generation business messaging, and end-to-end phone number management, Mitto’s platform ensures the world’s largest brands and MNOs are ready for what’s next.
2016 was an eventful year for technology innovation across the board. And whilst new models have come to the fore the global base of mobile users continues to grow, confirming mobile’s central role in how businesses innovate and monetise their services.
Everything has been fair game, from the collection and responsible use of user data through to new ways for consumers to perform everyday tasks like talking to their bank, ordering and buying a coffee or transferring money to a friend.
But how will the mobile ecosystem change in 2017? And what are the areas of the ecosystem that are ripe for disruption or collaboration? We asked MEF members to provide us with their thoughts on the big trends for 2017…
Mobile messaging is increasingly the cornerstone of business to consumer communications. Whether it’s to authenticate a user of a service, a notification or as part of a marketing push, messaging is often the mission critical part of a growing number of mobile consumer services.
There are however threats to the growth of messaging within the mobile ecosystem. Grey routes and SIM farms for example represent unregulated business to consumer lines of communication that could harm messaging’s long-term sustainability.