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MEF BUSINESS NEWS 22 APRIL 2024 Robust earnings from Corporate America are expected to boost Wall Street despite concerns about rising bond yields, Bloomberg’s Markets Live Pulse survey suggests. With reporting season kicking into high gear this week featuring results from Big Tech giants such as Microsoft, Meta Platforms and Alphabet, two-thirds of respondents anticipate earnings to uplift the US equity benchmark S&P 500, marking the highest confidence level since October 2022. Despite escalating geopolitical tensions in the Middle East, traders and investors remain relatively unfazed, as historical data indicates stocks typically perform well following such events. —————— The unexpected strength of the US dollar in 2024 has surprised financial markets, as investors initially predicted a decline. Robust US economic performance and persistent inflation have led the Federal Reserve to delay interest rate cuts. With the US economy outperforming its Group-of-Seven peers and amid geopolitical tensions, the concept of “US exceptionalism” has gained traction, and the dollar remains a favored safe haven. The Bloomberg dollar index has surged over 4% this year, appreciating against major developed and emerging-market currencies. Trader sentiment, initially bearish, has turned bullish, reaching its highest level since 2019 according to data from the Commodity Futures Trading Commission. —————— ECB Governing Council member Francois Villeroy de Galhau stated that oil price uncertainty would not prevent the ECB from cutting interest rates in June. Villeroy affirmed that unless there’s a surprise, monetary easing should not be delayed. ECB officials are increasingly aligned on implementing rate cuts during the June 6 decision, with Villeroy advocating for the move while others express varying degrees of conviction. —————————————- Governing Council member Madis Mullerm, for example, said that the European Central Bank mustn’t rush into further interest rate cuts after a likely first step in June. “We should be careful not to move too quickly with the loosening of monetary policy” the Estonian central bank chief said in an interview with Bloomberg. ——————————— TikTok vows to contest a US bill mandating a ban or divestment in court, according to Michael Beckerman, TikTok’s head of public policy for the Americas. The bill, a result of an unprecedented deal between the Republican Speaker and President Biden, threatens TikTok’s vital US market. Despite years of efforts to address national security concerns, the app faces potential divestment from its Chinese parent company, ByteDance. The US House of Representatives fast-tracked legislation linking TikTok’s future to the aid package for Ukraine and Israel. The Senate is expected to vote on the bill soon, with President Joe Biden indicating swift approval. —— —— MEF MOBILE NEWS 22 APRIL 2024 U.S. investment firm KKR’s bid to acquire Telecom Italia’s fixed-line access network is under scrutiny by European Union antitrust regulators, with a decision expected by May 30, as per a filing from the European Commission. Telecom Italia, confirming KKR’s application for EU approval, awaits the Commission’s decision, which may include remedies or trigger a more extensive investigation if antitrust concerns arise. The proposed acquisition, valued at up to 22 billion euros, is part of a government-backed initiative to reduce debt and revitalize Telecom Italia. Delays in approval could complicate the company’s restructuring efforts. —————— BT has brought in a senior partner from McKinsey, Tom Meakin, as interim chief strategy and change officer to assist in shaping its strategy. This follows CEO Allison Kirkby’s creation of a strategy and change unit to drive corporate strategy refresh and business-wide transformation. Meakin, currently leading McKinsey’s consumer technology and media practice, will join BT on an interim basis while the company searches for a permanent candidate. This appointment reflects BT’s commitment to strategic transformation under Kirkby’s leadership. —————- The chip powering the Mate 60 Pro phone of sanctioned Chinese company Huawei is not as advanced as American chips, U.S. Commerce Secretary Gina Raimondo said in an interview with Cbs on Sunday, arguing that it shows U.S. curbs on shipments to the telecoms equipment giant are working. Huawei, which has been on a trade restriction list since 2019, surprised the industry and the U.S. government when it released a new phone powered by such a chip. The Huawei Mate 60 Pro was seen as a symbol of China’s technological resurgence despite Washington’s ongoing efforts to cripple its capacity to produce advanced semiconductors. It was also seen by many as a slight for Raimondo, who was visiting China when it was released. —————- Saudi Arabia’s PIF has agreed to acquire a 51% stake in TAWAL from STC, creating the region’s largest telecom tower company, Reuters reported. The newly-formed entity, merging TAWAL and GLIC, will own around 30,000 mobile tower sites with estimated annual revenues of $1.3 billion. PIF will hold a 54% stake, STC 43.1%, and GLIC minority shareholders will own the remaining share capital. The transactions are expected to finalize in the second half of the year. ———————— T-Mobile US has secured a deal with Delta Air Lines to provide various connectivity services, including the installation of a 5G hybrid network at Delta’s headquarters in Atlanta, Georgia. This network aims to enhance operations across all airport activities, from check-in to baggage handling. T-Mobile’s 5G Advanced Network Solutions portfolio, launched two years ago, offers public and private 5G options. Delta’s flight attendants, customer service agents, and ground crews will utilize the network for various activities, including aircraft servicing and maintenance. Pilots will also gain improved access to digital tools and resources worldwide once the network is operational —— ——— MEF TECH NEWS 22 APRIL 2024 Tesla shareholders anticipate the company’s weakest quarterly performance in seven years due to slowing demand and intense pricing competition. Reports suggest a shift away from the proposed $25,000 electric car, known as the Model 2, towards a focus on self-driving “robotaxis.” Elon Musk denied altering plans for the Model 2 but emphasized the importance of autonomy, announcing the launch of a Tesla robotaxi on August 8. Investors grapple with Tesla’s falling share price, disappointing sales, and a controversial headquarters relocation plan, pondering whether the company will prioritize manufacturing or autonomous technology. ———————- Tencent Holdings shares surged in their largest rally since February following the announcement of an earlier-than-expected launch date for Nexon Dungeon & Fighter Mobile game in China in May. The game is anticipated to rejuvenate Tencent’s gaming portfolio, attract new users, and signal a relaxation in China’s gaming market regulations. As Tencent seeks its next major success amidst regulatory challenges, investors are optimistic about the potential of DnF Mobile despite competition from other titles. ——————- Salesforce discussions regarding a takeover of Informatica have stalled, as both parties have encountered difficulties in reaching agreement on terms, according to a source familiar with the matter. The impasse reportedly revolves around pricing, with neither company able to find common ground. The Wall Street Journal reported on Sunday that negotiations were losing momentum. ——————— South Korean metals refiner Ecopro Innovation has cut lithium hydroxide production by 10% due to declining global electric vehicle demand. CEO Anthony Kim suggested a potential further reduction of up to 20% depending on market conditions. He anticipates the battery metals market won’t rebound until the second quarter of 2025, noting signs of recovery in Chinese futures. Despite rising Chinese lithium hydroxide prices, slow market recovery is attributed to surplus stockpiles and continued production by major producers during the glut. —— ——
MEF BUSINESS NEWS 22 APRIL 2024 Robust earnings from Corporate America are expected to boost Wall Street despite concerns about rising bond yields, Bloomberg’s Markets Live Pulse survey suggests. With reporting season kicking into high gear this week featuring results from Big Tech giants such as Microsoft, Meta Platforms and Alphabet, two-thirds of respondents anticipate earnings to uplift the US equity benchmark S&P 500, marking the highest confidence level since October 2022. Despite escalating geopolitical tensions in the Middle East, traders and investors remain relatively unfazed, as historical data indicates stocks typically perform well following such events. —————— The unexpected strength of the US dollar in 2024 has surprised financial markets, as investors initially predicted a decline. Robust US economic performance and persistent inflation have led the Federal Reserve to delay interest rate cuts. With the US economy outperforming its Group-of-Seven peers and amid geopolitical tensions, the concept of “US exceptionalism” has gained traction, and the dollar remains a favored safe haven. The Bloomberg dollar index has surged over 4% this year, appreciating against major developed and emerging-market currencies. Trader sentiment, initially bearish, has turned bullish, reaching its highest level since 2019 according to data from the Commodity Futures Trading Commission. —————— ECB Governing Council member Francois Villeroy de Galhau stated that oil price uncertainty would not prevent the ECB from cutting interest rates in June. Villeroy affirmed that unless there’s a surprise, monetary easing should not be delayed. ECB officials are increasingly aligned on implementing rate cuts during the June 6 decision, with Villeroy advocating for the move while others express varying degrees of conviction. —————————————- Governing Council member Madis Mullerm, for example, said that the European Central Bank mustn’t rush into further interest rate cuts after a likely first step in June. “We should be careful not to move too quickly with the loosening of monetary policy” the Estonian central bank chief said in an interview with Bloomberg. ——————————— TikTok vows to contest a US bill mandating a ban or divestment in court, according to Michael Beckerman, TikTok’s head of public policy for the Americas. The bill, a result of an unprecedented deal between the Republican Speaker and President Biden, threatens TikTok’s vital US market. Despite years of efforts to address national security concerns, the app faces potential divestment from its Chinese parent company, ByteDance. The US House of Representatives fast-tracked legislation linking TikTok’s future to the aid package for Ukraine and Israel. The Senate is expected to vote on the bill soon, with President Joe Biden indicating swift approval. —— —— MEF MOBILE NEWS 22 APRIL 2024 U.S. investment firm KKR’s bid to acquire Telecom Italia’s fixed-line access network is under scrutiny by European Union antitrust regulators, with a decision expected by May 30, as per a filing from the European Commission. Telecom Italia, confirming KKR’s application for EU approval, awaits the Commission’s decision, which may include remedies or trigger a more extensive investigation if antitrust concerns arise. The proposed acquisition, valued at up to 22 billion euros, is part of a government-backed initiative to reduce debt and revitalize Telecom Italia. Delays in approval could complicate the company’s restructuring efforts. —————— BT has brought in a senior partner from McKinsey, Tom Meakin, as interim chief strategy and change officer to assist in shaping its strategy. This follows CEO Allison Kirkby’s creation of a strategy and change unit to drive corporate strategy refresh and business-wide transformation. Meakin, currently leading McKinsey’s consumer technology and media practice, will join BT on an interim basis while the company searches for a permanent candidate. This appointment reflects BT’s commitment to strategic transformation under Kirkby’s leadership. —————- The chip powering the Mate 60 Pro phone of sanctioned Chinese company Huawei is not as advanced as American chips, U.S. Commerce Secretary Gina Raimondo said in an interview with Cbs on Sunday, arguing that it shows U.S. curbs on shipments to the telecoms equipment giant are working. Huawei, which has been on a trade restriction list since 2019, surprised the industry and the U.S. government when it released a new phone powered by such a chip. The Huawei Mate 60 Pro was seen as a symbol of China’s technological resurgence despite Washington’s ongoing efforts to cripple its capacity to produce advanced semiconductors. It was also seen by many as a slight for Raimondo, who was visiting China when it was released. —————- Saudi Arabia’s PIF has agreed to acquire a 51% stake in TAWAL from STC, creating the region’s largest telecom tower company, Reuters reported. The newly-formed entity, merging TAWAL and GLIC, will own around 30,000 mobile tower sites with estimated annual revenues of $1.3 billion. PIF will hold a 54% stake, STC 43.1%, and GLIC minority shareholders will own the remaining share capital. The transactions are expected to finalize in the second half of the year. ———————— T-Mobile US has secured a deal with Delta Air Lines to provide various connectivity services, including the installation of a 5G hybrid network at Delta’s headquarters in Atlanta, Georgia. This network aims to enhance operations across all airport activities, from check-in to baggage handling. T-Mobile’s 5G Advanced Network Solutions portfolio, launched two years ago, offers public and private 5G options. Delta’s flight attendants, customer service agents, and ground crews will utilize the network for various activities, including aircraft servicing and maintenance. Pilots will also gain improved access to digital tools and resources worldwide once the network is operational —— ——— MEF TECH NEWS 22 APRIL 2024 Tesla shareholders anticipate the company’s weakest quarterly performance in seven years due to slowing demand and intense pricing competition. Reports suggest a shift away from the proposed $25,000 electric car, known as the Model 2, towards a focus on self-driving “robotaxis.” Elon Musk denied altering plans for the Model 2 but emphasized the importance of autonomy, announcing the launch of a Tesla robotaxi on August 8. Investors grapple with Tesla’s falling share price, disappointing sales, and a controversial headquarters relocation plan, pondering whether the company will prioritize manufacturing or autonomous technology. ———————- Tencent Holdings shares surged in their largest rally since February following the announcement of an earlier-than-expected launch date for Nexon Dungeon & Fighter Mobile game in China in May. The game is anticipated to rejuvenate Tencent’s gaming portfolio, attract new users, and signal a relaxation in China’s gaming market regulations. As Tencent seeks its next major success amidst regulatory challenges, investors are optimistic about the potential of DnF Mobile despite competition from other titles. ——————- Salesforce discussions regarding a takeover of Informatica have stalled, as both parties have encountered difficulties in reaching agreement on terms, according to a source familiar with the matter. The impasse reportedly revolves around pricing, with neither company able to find common ground. The Wall Street Journal reported on Sunday that negotiations were losing momentum. ——————— South Korean metals refiner Ecopro Innovation has cut lithium hydroxide production by 10% due to declining global electric vehicle demand. CEO Anthony Kim suggested a potential further reduction of up to 20% depending on market conditions. He anticipates the battery metals market won’t rebound until the second quarter of 2025, noting signs of recovery in Chinese futures. Despite rising Chinese lithium hydroxide prices, slow market recovery is attributed to surplus stockpiles and continued production by major producers during the glut. —— ——

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MEF Leadership Forum India – in pictures

| Event Roundup, MEF Webinars & Workshops | No Comments
This week, MEF engaged and entertained Members and guests in Mumbai at the MEF Leadership Forum and Meetup, India edition! India’s mobile market has been experiencing exponential growth and significant transformations. MEF and sponsors Globe Teleservices put together a full day of expert panels to share their knowledge of the…

Wanted: A New Era of Trust in Voice and Messaging

| MEF Webinars & Workshops | No Comments
In a recent webinar, Numeracle’s VP of Trust Solutions, Sarah Delphey, and Bandwidth’s Senior Manager of Messaging Traffic Assurance, Alyssia Summers, sat down with the MEF’s Ross Flynn to discuss the issue of spam and fraud in telecoms, asking “Should We Unite Voice and Messaging Identity?” and to explore actionable…

MEF Leadership Forum Americas – in pictures

| Event Roundup, MEF Webinars & Workshops | No Comments
This week, MEF engaged and entertained a packed room in South Beach, Miami with MEF Leadership Forum Americas: Business Messaging & AI. Nearly 200 mobile leaders experienced a day of insightful thought leadership panels, keynotes and firesides. Guests also enjoyed networking on the terrace and making new connections. Attendees were…

Voice Managed Services: A Game-Changer for MNOs

| MEF Webinars & Workshops | No Comments
The telecommunications industry landscape is rapidly evolving, driven by new technologies and shifting consumer behaviors. Mobile Network Operators (MNOs) must adapt to meet the changing customer needs. While traditional revenue sources like voice, SMS, and data have been staples, they are no longer sufficient for sustained growth in the long…

Perspectives – How AI changed content creation – with Marina Petrova, CEO Intentful

| Enterprise Communications, Podcasts | No Comments
Listen to the latest episode of our new podcast series Perspectives in Mobile. This week, host Riccardo Amati is joined by Marina Petrova, CEO of AI Specialists Intenful. They discuss the history of Intentful and look ahead to how AI and creativity are linked – are they mutually exclusive or…

Perspectives – Personal communication is the keystone of telecoms

| Enterprise Communications, Podcasts | No Comments
Listen to the latest episode of our new podcast series Perspectives in Mobile, as MEF Advisor and telecoms industry veteran Ian Germer speaks with MEF CEO Dario Betti. Together Dario and Ian explore the history and evolution of telecoms and communication services and how the mobile ecosystem has come to…

On Message – Collaboration really is King!

| Enterprise Communications, Podcasts | No Comments
Join James Williams, the Director of Programmes at the Mobile Ecosystem Forum, as he cuts through the noise and gets straight to the heart of the matter in the latest episode of On Message. With this new series of podcasts James promises to stay “on message” – join him as…

MEFCast – Using Phone Numbers to Stop Fraud

| Personal Data, Podcasts | No Comments
At MEF CONNECTS Nordics, we discussed the increasing use of mobile phone numbers for personal and security purposes. However, this has also made phone numbers a target for fraud. Learn more with host James Williams, along with Catalin Badea and Roberto Peretto from netnumber Global Data Services.

5 minutes with… LINK Mobility

| 5 minutes with, Interviews | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Chief Product Officer Pål Marius C. Brun introduces LINK Mobility Group. LINK Mobility is a leading global provider of mobile messaging and communication solutions. We specialize…

Future of Mobile Summit 2024:XConnect on the stubborn persistence of SMS 

| Enterprise Communications, Interviews, MEFTV | No Comments
In this exclusive MEF TV interview at the Future of Mobile Summit during MWC24, Tim Ward, VP of number information services at XConnect, talked about the surprising results of the company’s recent customer research. It’s the accepted wisdom of many in the business messaging space that SMS is a busted…

Future of Mobile Summit 2024: netnumber talks number intelligence and fraud

| Enterprise Communications, Interviews, MEFTV | No Comments
In this exclusive MEF TV interview at the Future of Mobile Summit during MWC24, Brad Greer, Vice President of Data Solutions & Product Marketing at netnumber, discusses how number intelligence is helping US enterprises to combat rampant malpractice. Fraud is an issue for every country in the world. But the…

Future of Mobile Summit 2024: How GMS is taking CPaaS into the AI era

| Enterprise Communications, Interviews, MEFTV | No Comments
In this exclusive MEF TV interview at the Future of Mobile Summit during MWC24, Charles Upchurch, CEO of GMS, discussed how his company is adapting its services around generative AI. Just days before MWC 2024, GMS unveiled a rebrand based around the slogan "Greenlight your tomorrow." Why the refresh? According…

RBM Impact on SMS fraud

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
The ultimate success of RBM will be based on its ubiquity and scale. However, only 15% of all mobile network operators worldwide were in a position to offer RCS Business Messaging (RBM) services as of end-2023, with monetised traffic in just 18 markets and monetised traffic volumes a fraction of…

MEF Payments Yearbook 2024

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
In just a few years, mobile wallets have exploded in popularity, transforming the way we pay. But the mobile payments landscape is still evolving. Today, mobile payments are everywhere. People store bank cards in wallets on their phones and use them to buy things in store and online. They use…

MEF Global Forum 2024

| Enterprise Communications, Mobile Content, Mobile Payments, Personal Data | No Comments
MEF Connects - On Demand Welcome back {first_name} Thanks for logging in   Log in now MEF Members can access exclusive content MEF once again brought two days of insightful, thought-provoking content within its Global Forum. It was a conference comprised of analyst presentations, keynotes, fireside interviews, panel discussions, and…

Building AI Into the Telco of the Future

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
It’s fair to say AI has set the world alight with excitement as imagination’s run wild with endless possibilities of uses and products. No longer a technology that is just over the horizon, it’s here now and developing every day at an exponential rate. Ironically, with so much possibility, it…

Need-to-know: 10 takeaways on PIX instant payments in Brazil

| Industry Views, MEF Global, MEF LatAm, Mobile Payments | No Comments
PIX is an instant payment ecosystem launched in Brazil October 2020 which in one year of use has managed to exceed 110m users. To understand more, we spoke to Valter Pinheiro, Head of PIX and Digital Cash at Itaú, one of Brazil’s biggest banks, to share his view on what’s…

New whitepaper: Business SMS, SIM Farms and the Data Protection Risk

| Enterprise Communications, Industry Views, Personal Data | No Comments
MEF’s Future of Messaging Programme was founded in 2015 to align best practices and sustain business messaging as a trusted channel for businesses to communicate with their customers. As new business communications channels evolve, SMS remains key thanks to its ubiquity. However, use of unauthorised routes such as SIM Farms…

New whitepaper: Combatting Fraud in Mobile Content

| DCB growth, Industry Views, Mobile Content | No Comments
Wherever there are digital transactions, there is the risk of fraud. Mobile content is no exception, with ever-evolving methods to defraud customers, mobile content providers, payment aggregators and MNOs. All stakeholders must be aware of the fraud types and their differing impacts in order to align on best practice, limit…

Covid-19 may reduce short term IoT revenues but will it create new opportunities?

| Industry Views, Internet of Things | No Comments
Before the virus had an impact globally, we were seeing growth in IoT of up to 20% per year. Enterprises could see the clear value of IoT applications and adoption was on the increase. There was significant market potential and a high degree of confidence that 25m global IoT connections…

RBM Impact on SMS fraud

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
The ultimate success of RBM will be based on its ubiquity and scale. However, only 15% of all mobile network operators worldwide were in a position to offer RCS Business Messaging (RBM) services as of end-2023, with monetised traffic in just 18 markets and monetised traffic volumes a fraction of…

MEF Payments Yearbook 2024

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
In just a few years, mobile wallets have exploded in popularity, transforming the way we pay. But the mobile payments landscape is still evolving. Today, mobile payments are everywhere. People store bank cards in wallets on their phones and use them to buy things in store and online. They use…

Building AI Into the Telco of the Future

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
It’s fair to say AI has set the world alight with excitement as imagination’s run wild with endless possibilities of uses and products. No longer a technology that is just over the horizon, it’s here now and developing every day at an exponential rate. Ironically, with so much possibility, it…

Whitepaper: Safeguarding The Long-term Future Of International SMS

| Internet of Things, Mobile Advertising, Mobile Content, Mobile Payments, Personal Data | No Comments
A storm is brewing in the world of international SMS, putting its future at risk. Two key threats are driving this: skyrocketing costs claimed by enterprises and "fake traffic" fraud used to inflate those costs. This is leading major brands to abandon SMS for authentication messages, like one-time passwords, and…

5 minutes with… LINK Mobility

| 5 minutes with, Interviews | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Chief Product Officer Pål Marius C. Brun introduces LINK Mobility Group. LINK Mobility is a leading global provider of mobile messaging and communication solutions. We specialize…

5 minutes with… BaseKit

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In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, CEO, Simon Best introduces BaseKit, and talks about how they fit into the mobile ecosystem, what he’s most excited about when looking at the future of…

5 minutes with… Adeo Telecom

| 5 minutes with, Interviews | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Founder & CEO Alex Lykhochas, introduces A2P SMS connectivity providers, Adeo Telecom. Adeo Telecom is a dynamic force where innovation converges with the realm of mobile…

5 minutes with… Dexatel

| 5 minutes with, Interviews | No Comments
In our 5 minutes with profiles, MEF members talk about their business, their aspirations for the future and the wider mobile industry. This week, Azat Eloyan, Chief Marketing Officer introduces CPaaS communications solutions provider, Dexatel. Dexatel is a leading provider of business messaging and CPaaS communications, offering businesses as well…

Safeguarding Brands with Transparency and Anti-Fraud Measures

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In this guest post, Candela Tagliabue, Product Marketing Analyst at Smadex shares details of a new whitepaper, created in collaboration with MCP insight, that offers vital insights into combating fraud and maintaining transparency. Dive in to learn about common fraud tactics and best practices for staying secure. In today’s digital…

Call to Action: SMS Fraud’s Growth Currently Outpaces The Industry’s Response

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In this guest post, Dmitry Sumin, Head of Products at AB Handshake outlines the growth of fraud in SMS as they see it, and how AB Handshake is working to tackle the issue. In today’s world, the issue of SMS fraud, including AIT (artificial inflation of traffic), is increasingly pressing.…

How CPaaS and CAMARA Project Network APIs Bring an Integrated Digital Experience with the Power of 5G

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In this guest post, Satish Pathuri, Group Product Manager for CPaaS at Comviva explain how their CAMARA Project and its network APIs with CPaas and 5G can provide a transformative experience for customers. In today’s fast-paced digital landscape, delivering seamless, omnichannel experiences to customers has become a cornerstone of success…

A Comprehensive Blueprint to Prevent SMS Pumping

| Guest blog | No Comments
In this guest post, Azat Eloyan, Chief Marketing Officer at Dexatel, explains the issue of SMS pumping – what is it, why is it a problem and how can the mobile ecosystem address it. Technological advancements have made it easier to automate the sending of mass messages, which—when you think…
Africa

The AppsAfrica Awards 2017 Finalists – Part 1

MEF is proud to be a supporting partner of the annual AppsAfrica.com Innovation Awards 2017, celebrating the best in mobile and tech from across Africa. Now in their third year, the awards supported by Boomplay Music, Basebone, BBM, Content Connect Africa and Mobile Monday South Africa (MOMO) attracted over 300…
Sam Hill
October 25, 2017
Guest blog

SMS is a powerful channel for call centers

Charlotte Newby, Head of Corporate Communications, at MEF Member DIMOCO shares how SMS can be used by large and small businesses to improve customer interactions, and how call centers can take advantage of the many benefits A2P SMS can offer, using them to reduce costs and help to win over…
Sam Hill
October 24, 2017
MEF Member News round-up

MEF Member news October 23

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news… Hiya, the fast-growth startup which makes mobile phone calls more contextual for millions of users, today announced that it has raised $18M in Series A funding to expand globally. The round…
Sam Hill
October 23, 2017
News Roundup

Global mobile news round up 20th October

Find out the week’s top mobile stories from around the world. This week.. the ‘First 5G mobile net connection’ has been claimed by Qualcomm, 5G is set to give a boost to European mobile business, are telcos providing your number, wearables add security to voice activated devices and much more……
Sam Hill
October 20, 2017
Guest blogPrivacy

Cool, Creepy or Dangerous? 5 Key Lessons from the IAPP ANZ Summit

Senior Customer Success Manager Linden Dawson shares her takeaways from the International Association of Privacy Professionals ANZ Summit in Sydney, and how marketers can stay on the right side of the “creepy line” when personalising advertising. Privacy and the “creepy line” were hot topics of discussion last week at the…
Sam Hill
October 19, 2017
Event Roundup

Q4 events round-up

Get the lowdown on all of the upcoming events from MEF and our partners all over the world, including details of exclusive discounts and benefits for MEF Members… Capacity Europe is the largest annual meeting in Europe for the global carrier community. Uniting voice & data businesses to purchase &…
Sam Hill
October 18, 2017
Guest blog

What is the Outlook for Chat Bots in Financial Services?

Rob Malcolm, VP Marketing & Online Sales at CLX Communications, here outlines the potential for chat bots to improve customer relationships, as shaped by the pioneering work of financial services companies in bringing the tech to the fore. In January 2017, a customer agent called Jim set a world record…
Sam Hill
October 17, 2017
MEF Member News round-up

MEF Member news 16th October

Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news… América Móvil’s Claro Brasil wants to be the 4G leader in Brazil and to have, by the end of this year, 9,000 antennas ready to deliver 4.5G technology, CEO Paulo César…
Sam Hill
October 16, 2017
News Roundup

Global mobile news round-up, October 13th

Find out the week’s top mobile stories from around the world. This week.. Mobile OS no longer a focus for Microsoft, T-Mobile customer data plundered, rising phone prices leads to boom in second hand market, Puerto Rico phone services to be restored by Google balloons and much more… Microsoft appears…
Sam Hill
October 13, 2017
MEF