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Transforming customer engagement for a new world with Business Messaging
April 22, 2021 @ 14:00 - 15:00 BST
The coronavirus crisis has forced businesses to transform the way they interact with customers and leveraging chat has become a key form of customer engagement. This webinar will explore case studies across verticals such as retail, brands, and municipalities to explore how they are leveraging chat across multiple messaging channels such SMS, RCS and other mobile ecosystems to engage and re-engage their customers, and drive sales, marketing and customer satisfaction.