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MEF Webinar | The Future of Messaging and Customer Experience
September 17, 2020 @ 16:00 - 17:00 BST
MEF’s Future of Messaging Guide 2020 charts the evolution of business messaging from CPaaS, bots and omnichannel to virtual customer care agents, self-service and the arrival of person to business messaging.
As part of the series we’ll be holding a deep-dive to look at customer experience and the role of mobile messaging for UPS’ business.