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MEF Webinar | The Future of Messaging and Customer Experience
September 17, 2020 @ 16:00 - 17:00
MEF’s Future of Messaging Guide 2020 charts the evolution of business messaging from CPaaS, bots and omnichannel to virtual customer care agents, self-service and the arrival of person to business messaging.
As part of the series we’ll be holding a deep-dive to look at customer experience and the role of mobile messaging for UPS’ business.
Speakers
Jeff Bak
Vice President Product Management
Syniverse
Bryan Yag
Global Retail and eCommerce Strategy Manager
UPS
