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MEF Webinar | The Future of Messaging and Customer Experience

September 17, 2020 @ 16:00 - 17:00

MEF Webinar | The Future of Messaging and Customer Experience

September 17 @ 16:00 – 17:00

MEF’s Future of Messaging Guide 2020 charts the evolution of business messaging from CPaaS, bots and omnichannel to virtual customer care agents, self-service and the arrival of person to business messaging.

As part of the series we’ll be holding a deep-dive to look at customer experience and the role of mobile messaging for UPS’ business.

Speakers

Jeff Bak
Vice President Product Management
Syniverse

Bryan Yag
Global Retail and eCommerce Strategy Manager
UPS

Tim Green
Editor & Moderator
MEF

Details

Date:
September 17, 2020
Time:
16:00 - 17:00
Event Categories:
,

Venue

Online
United Kingdom

Organiser

Mobile Ecosystem Forum (MEF)
Phone:
+44 (0)20 8819 0554
Website:
https://mobileecosystemforum.com/