SIM swap fraud presents a particular challenge to the messaging industry and its enterprise clients. Why? Because it’s so ‘human’. In a SIM swap, criminals use social engineering methods to deceive MNO agents and hijack mobile numbers to gain access to users’ personal data by stealing credentials and capturing one-time passwords – in other words identity theft. Mobile number portability is a similar fraud type when numbers are fraudulently switched from one mobile provider to another.

A recent academic study identified ‘5 US telcos vulnerable to SIM Swapping attacks’ and is prevalent in all markets. In this MEF webinar industry experts share their insight to examine the various social engineering techniques, progress on bringing down the fraudsters in different markets and the fraud prevention and detection solutions available to tackle SIM SWAP.

 

Key Takeaways

+ What are the typical methods employed by SIM swap fraudsters including fraudulent number porting?

+ Regional trends and takedown successes

+ How technology helps combat SIM SWAP

+ Regulation and best practice