Chat? Social? Voice? How businesses can keep their customers talking – whatever the channel
October 21, 2021 @ 15:00 - 16:00 BST
The pandemic has changed the way customers ‘speak’ to brands. People want to use their preferred channels to make contact – and be free to switch between them at any time. How should businesses respond? In this webinar, MEF talks to Syniverse’s Jeff Bak about the technologies that can help businesses rise to the post-COVID comms challenge.
Speakers
Tim Green Editor
MEF
Jeff Bak Vice President of Cloud Messaging Product Management
Syniverse