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CEM in Telecoms Global Summit 2017

January 23, 2017 @ 08:00 - January 26, 2017 @ 17:00 UTC+0

Master digital transformation to embrace evolving customer demands

Customer demands are constantly evolving and will not slow down.

To combat this operators have been managing digital transformation, seamless omnichannel experiences and embedding the Voice of the Customer into their operations. However, with technology breeding disruptive competitors and greater consumer standards, it is increasingly difficult to maintain pace with customers. This is all making operators connect with customers in new ways on new channels with new products.

CEM Global addresses pertinent challenges for B2B and B2C at the QEII Conference Centre in London on 23rd-26th January 2017 with practitioners given the opportunity to learn from tangible case studies and sit side-by-side with their peers to deduce how to drive revenue.

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January 23, 2017 @ 08:00 UTC+0
January 26, 2017 @ 17:00 UTC+0
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Queen Elizabeth II Conference Centre
Broad Sanctuary
London, SW1P 3EE United Kingdom
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