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Nuisance Calls

Nuisance Calls See Largest Growth Over Past 3 Years Nuisance voice calls to mobile users has seen the largest growth in complaints over the past 3 years, according to the latest consumer survey data compiled by MEF. 2024 saw a total of 46% of smartphone users affected by spam calling,…
Myra Bachtiar
March 13, 2025

Account Hacking

South Africa Edges Canada as The Account-Hacking Capital South Africa is the account hacking captial of the world (or at least of the 15 markets surveyed by MEF), according to results from our latest consumer survey. On average, 18% of respondents across all survey markets had experienced account hacking, but…
Myra Bachtiar
December 5, 2024

Identity Theft

Identity Theft Hits 12% of Users Reports of identity theft are on the rise with 12% of smartphone users surveyed by MEF now having had experienced of this pernicious act. Analysing data from 10 core markets tracked by MEF over the last five years, reports of identity theft were 9.3%…
Myra Bachtiar
October 17, 2024

Fraud Text

Almost 40% of Smartphone Users Receive Fraudulent Text Messages A total of 39% of smartphone users surveyed by MEF have received fraudulent text messages that aim to harvest sensitive personal data such as passwords and account information. However, there is a marked difference in the rate of these attacks depending…
Myra Bachtiar
May 13, 2024

Harm on Mobile

Most Mobile Data Attacks Still Via Email... SMS Second! Most incidents of Phishing or Spoofing on smartphones still occur via Email, according to MEF's 9th Annual Trust Study, with 52% of users reporting personal experience of data harm via this channel. Surprisingly, 39% of those users still took no preventative…
Myra Bachtiar
May 13, 2024

Smishing

39% of smartphone users experienced smishing attacks in 2023 Approximately 39% of smartphone users experiencing smishing attacks in 2023 (up from 36% in 2002), but the number of incidents vary greatly from market to market. Consumers in seven of the 10 markets tracked by MEF actually saw a reduction in…
John Beshara
November 7, 2023
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