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Payment Concerns

Android Users Most Concerned About Mobile-Payment Irregularities Our latest consumer survey reveals Android users are more concerned about using mobile payments than their Apple counterparts. A total of 36% of Android users fear their payment details could be stolen, compared to 33% of iOS users, while payments being made without…
Myra Bachtiar
December 5, 2024

Black Friday

USA Way Off The Pace in Online-Shopping Race Black Friday is upon us again, but consumers in the USA have a lot of ground to make up on counterparts from other nations regarding their online shopping habits. USA ranked just 12 of 15 countries surveyed by MEF in terms of…
Myra Bachtiar
December 5, 2024

Paid for Anything

Mobile Payments Most Likely to Be Used Online The vast majority of smartphone users surveyed by MEF now use mobile payments and are most likely to when buying goods or services from an online store. In total, 83% of respondents use either Direct Carrier Billing, Digital Wallets or inputting card…
Myra Bachtiar
August 9, 2024

Fraud

50% of Users Believe The Internet is Getting Safer from Financial Fraud Exactly half of smartphone users surveyed by MEF believe security from financial fraud on the internet has improved over the past 12 months, the same figure as in 2023 and up from 48% in 2022. At the same…
Myra Bachtiar
August 9, 2024

Digital Wallet

Almost 45% of Smartphone Owners Use Digital Wallets for Everyday Purchases Use of mobile or digital wallets to make everyday purchases in shops, cafes and bars via smartphones has risen by a third over the past four years from 33% in 2021 to 44% this year. When comparing like-for-like markets…
Myra Bachtiar
August 9, 2024

6 Months I Have…

Digital Wallets and Work-Related Apps Lead Growth in Mobile Usage More of us are using our smartphones to navigate daily life with an average 6% growth in users across the top 5 mobile behaviours witnessed from 2022 to 2024. The highest growth was recorded for using mobile or digital wallets…
Myra Bachtiar
June 6, 2024

Mobile Payments

83% of Smartphone Users Have Used Mobile Payments More than 80% of smartphone users across all countries surveyed by MEF have used mobile payments to acquire goods or services (either online or in physical stores), content and apps (either download or subscription fees), or parking and other ticketing services. However,…
Myra Bachtiar
May 13, 2024

Gender Disparity

More women in low-income households - and worst in the so-called 'developed' economies In order to celebrate International Women's Day and, in particular, raise awareness about discrimination and take action to drive gender parity, MEF is today highlighting the income disparity between men and women from our 9th Annual Consumer…
Myra Bachtiar
March 18, 2024

Payments

Mobile payments are Trusted More in Developed Economies - Except Canada! Concerns about things going wrong while making payments on our smartphones are generally higher in developing and mobile-first economies than in more-developed economies, according to MEF survey data from 13 markets. However, there was an interesting outlier in each…
Myra Bachtiar
February 2, 2024

Perception of change: Payments

Direct Carrier Billing getting faster, more convenient and safer Mobile users believe Direct Carrier Billing (adding the cost of purchases to their mobile phone bill) is getting faster, more convenient and safer to use. The number of global users surveyed by MEF in 2023 that thought DCB was fast rose…
John Beshara
November 7, 2023
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