Executive Insights Archives - Page 2 of 3

Executive Insights Series: James Lasbrey, director of carrier relations, Nexmo

Everyone likes the idea of conversational commerce. But it only truly works when a customer can talk to a brand across any channel – voice, text, OTT, push. So says James Lasbrey, director of carrier relations at Nexmo. He conversed with MEF in an exclusive video interview… In 2015, a…

MEFMay 9, 2018

Executive Insights Internet of Things Interviews

Executive Insights Series: Ian Germer, Orange Group

Enterprise messaging is on the verge of embracing the next generation of SMS, rich communication services (RCS). Ian Germer, director of communication services at Orange Group, discusses the RCS opportunity. To get an insight into the potential of next-generation RCS, it’s good to think about parking. More specifically, the nightmare…

MEFMarch 28, 2018

Executive Insights Interviews

Executive Insights Series: Virginie Debris, VP of Global Product Management, SAP Digital Interconnect

Enterprise messaging is at a crossroads. Consumers are ready for more engagement, but they want it across many more channels than just SMS. Virginie Debris, VP of global product management at SAP Digital Interconnect, explains why she thinks this is a huge opportunity for the market. After over a decade…

MEFFebruary 22, 2018

Executive Insights Interviews Music

Executive Insights: Carrier Billing Global Outlook & Opportunities – Grahame Riddell, Microsoft

Microsoft is creating a single ‘store experience’ for all of its devices. It’s giving developers the option to write once for any device from tablet to 88 inch Surface Hub – and it believes direct carrier billing will be key to monetising this content post-sale. In a third exclusive DCB…

MEFFebruary 13, 2018

Executive Insights Interviews

Executive Insights Series: Nick Lane, chief insight analyst, Mobilesquared

A2P messaging will more than double in value over the next five years. What’s behind this projected growth? And how can the industry make sure it grasps the opportunity? Nick Lane, chief insight analyst at Mobilesquared shares his thoughts… In 2017, enterprises sent 1.7 trillion A2P messages to their customers.…

MEFFebruary 1, 2018

Enterprise Communications Executive Insights Interviews

How RealNetworks’ Kontxt aims to reinvigorate A2P messaging

A2P messaging is on the up. It could grow even faster if the market could classify traffic and introduce tiered pricing. But how? In this exclusive video, Max Pellegrini, president of mobile services at RealNetworks, explains one approach… Imagine if there was only one price for a plane ticket. Everything…

MEFDecember 13, 2017

Carrier Billing Executive Insights Interviews Music

Executive Insights: Carrier Billing Global Outlook and Opportunities – Guillermo Escofet, Ovum

In the first of an exclusive new video series supported by Bango, we examine the state of the carrier billing market. Here, Guillermo Escofet, principal analyst at Ovum, gives an overview of the space and explains its rapid growth since 2014… Carrier billing is on a tear. After a period…

MEFNovember 30, 2017

Executive Insights Interviews

Executive Insights Series: James Lasbrey, Global Head of Messaging, Telefonica

What is ‘messaging as a service’? Will bots change consumer service forever? When will SMS 2.0 arrive? In the latest Executive Insights video supported by Mahindra Comviva, MEF discusses the future of messaging to James Lasbrey, global head of messaging at Telefonica. It’s quite convenient to think of Facebook as…

MEFJuly 13, 2017

Executive Insights Interviews

Executive Insights Series: Glyn Povah, Telefónica

In the latest Executive Insights video, supported by Mahindra Comviva, MEF talks to Glyn Povah, founder and director of global product development for Smart Digits at Telefónica. He explains why Telefonica started an new business unit to explore data insights. In the north of England, they have an expression: ‘where’s…

Tim GreenJune 21, 2017

Executive Insights Interviews

Executive Insights Series: Dirk Jungnickel, SVP Business Analytics, DU

In the latest Executive Insights video, supported by Mahindra Comviva, we examine how operators can unlock the goldmine of customer data. Here, MEF talks to Dirk Jungnickel, SVP of business analytics at du, about using data insights to reduce churn, create targeted offers and improve network performance. For three decades…

Tim GreenMay 25, 2017

Executive Insights Series: James Lasbrey, director of carrier relations, Nexmo

Executive Insights Series: Ian Germer, Orange Group

Executive Insights Series: Virginie Debris, VP of Global Product Management, SAP Digital Interconnect

Executive Insights: Carrier Billing Global Outlook & Opportunities – Grahame Riddell, Microsoft

How RealNetworks’ Kontxt aims to reinvigorate A2P messaging

Executive Insights: Carrier Billing Global Outlook and Opportunities – Guillermo Escofet, Ovum

Executive Insights Series: James Lasbrey, Global Head of Messaging, Telefonica

Executive Insights Series: Glyn Povah, Telefónica

Executive Insights Series: Dirk Jungnickel, SVP Business Analytics, DU

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