Enterprise Communications Archives - Page 31 of 39

The race to automate customer experiences across rich media messaging channels

Alex Klose, VP of Marketing at IMImobile, looks at the opportunity for enterprises to differentiate customer experience by combining new rich-media messaging channels such as RCS (Rich Communication Services) with customer journey automation platforms. There is no doubt that consumers have a huge desire for messaging-based experiences. In fact, 66%…

MEFMay 3, 2018

Enterprise Communications MWC18

Member interview – MMD Smart

MEFTV speaks to Ira Cohen, VP of Marketing & Business Development at MMD Smart during MWC 2018, where he talks about their new platform Message Whiz and the future of enterprise messaging. “There are verticals that will use other means rather than mobile to communicate with their customers.. there are…

MEFMay 2, 2018

Enterprise Communications Event Guest blog

Why You Should Care About RCS Business Messaging – mGAGE

Nick Millward, VP of Commercial & Product explores the use cases of Rich Communications Services (RCS) and how they will provide advanced messaging for consumers across a variety of types of service. At the recent Mobile World Congress Barcelona 2018, one of the hottest trends was RCS (Rich Communication Services)…

MEFApril 26, 2018

Enterprise Communications Guest blog

Defending against SMiShing – Barclays

Jez Goldstone, Director of Customer Security Innovation in the Chief Security Office at Barclays Bank, outlines the contents of a new whitepaper which sheds light on the issue of SMiShing, whereby a phone user is tricked into taking unwanted action or downloading malware via SMS. Smishing is a big problem…

MEFApril 12, 2018

Enterprise Communications

Infographic: The Global A2P SMS messaging market and the impact of RCS

Check out this infographic detailing the findings of Mobilesquared’s new research into Global A2P SMS messaging, taking an in-depth look at the projected growth of the global A2P SMS industry, including the potential impact of RCS. For more in-depth insight, take a look at an overview from Chief Analyst Nick…

MEFApril 10, 2018

Enterprise Communications

Enterprise Messaging and GDPR: your questions answered

During last month’s MEF Connects Digital on the impact of GDPR on enterprise messaging, the expert panel were inundated with questions from the messaging community on this. Here then, one of session experts, Lee Suker, Market Development Director and Data Protection Officer at XConnect has kindly taken the time to…

MEFApril 3, 2018

Enterprise Communications MWC18 Workshop

MEF’s MWC18 messaging session: seven big questions wrestled

RCS. GDPR. OTT. CPaaS. So many acronyms! So much to discuss! At MWC last month, four of enterprise messaging’s deepest thinkers came together to debate the market’s biggest challenges. Here’s what they said. The audience arrived at MEF’s Future of Messaging panel session at MWC with the latest RCS update…

MEFMarch 27, 2018

Enterprise Communications MEFTV

Member interview – R&D Communication

MEFTV speaks to Daniele Poiero, Founder and CEO of R&D Communication about their business and some of the challenges facing the growth of the A2P SMS market. “If we talk about barriers – regulation which is somehow lacking.. or not well controlled in some countries around the world by local…

MEFMarch 13, 2018

Enterprise Communications Interviews MEFTV Regulation

MEF Members at Messaging & SMS World: DIMOCO Messaging

MEFTV speaks to Mathias Höllerl MD at MEF's Future of Messaging Programme participant DIMOCO Messaging during the recent Messaging & SMS World in London where he discussed the future of A2P SMS and how he sees the space evolve in the near future. "We've seen the market consolidating so the pressure…

MEFJanuary 23, 2018

Enterprise Communications Interviews MEFTV

MEF Members at Messaging & SMS World: Ubiquity

MEFTV spoke with Daniele Mensi, CEO & VP Growth of MEF Member and Future of Messaging Programme participant Ubiquity, during the recent Messaging & SMS World in London. Here he outlines how A2P SMS is moving from a customer to user-centric vision, and discusses how players like Ubiquity should drive…

MEFJanuary 18, 2018

The race to automate customer experiences across rich media messaging channels

Member interview – MMD Smart

Why You Should Care About RCS Business Messaging – mGAGE

Defending against SMiShing – Barclays

Infographic: The Global A2P SMS messaging market and the impact of RCS

Member interview – R&D Communication

MEF Members at Messaging & SMS World: DIMOCO Messaging

MEF Members at Messaging & SMS World: Ubiquity

Join 20,000 Mobile Experts – Sign up for the MEF newsletter

Subscribe for regular MEF updates

We won’t share your data with anyone & you can change your preferences at any time – Privacy Policy

Join 20,000 Mobile Experts – Sign up for the MEF newsletter

Subscribe for regular MEF updates

We won’t share your data with anyone & you can change your preferences at any time – Privacy Policy

Enterprise Communications

Search

Member Login

Useful Links

Subscribe to our mailing list