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Creating Seamless Customer Experiences with Multichannel Orchestration

At MEF Connects Rich Communications Syniverse hosted a conversation, led by MEF’s Tim Green, on the efforts being made to combine multi-channel communication strategies with automated, rules-based orchestration. Here Jeff Bak, Syniverse’s VP of Product Management for Cloud Messaging services shares his main takeaways from the discussion, which you can…
Sam Hill
October 27, 2020
Enterprise CommunicationsMEF Webinars & Workshops

On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity

At MEF Connects Rich Communications Nick Lane, Chief Insight Analyst @ Mobilesquared shared highlights from their latest Databook, forecasting what’s ahead for the business messaging market globally up to 2024. Channels covered include SMS, RCS, WhatsApp, WeChat, Messenger, LINE and the data includes forecast growth in users by channel, demand…
Sam Hill
October 16, 2020
Enterprise CommunicationsMEF Data

MEF Data: Developing economies – higher A2P

Get key insights from MEF’s A2P Business Messaging report, part of our MEF Data series, which examines how brands and businesses worldwide are engaging with consumers. OTT (Over The Top) messaging applications include popular services including WhatsApp, Facebook Messaging, Line and others. These are central to person to person messaging…
Sam Hill
October 15, 2020

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