Enterprise Communications Archives - Page 3 of 28

Hubs will be pivotal in driving global RCS deployments

During MEF Connects Wholesale, Chief Product Officer at Global Message Services Virginie Debris took part in a panel session discussing the opportunities and challenges of interconnecting RCS worldwide. Here, she expands on the discussion and its main conclusions, the importance of hubs in securing a global inter-connect. RCS is a…

MEFNovember 5, 2020

Enterprise Communications Industry Views Personal Data

New whitepaper: Business SMS, SIM Farms and the Data Protection Risk

MEF’s Future of Messaging Programme was founded in 2015 to align best practices and sustain business messaging as a trusted channel for businesses to communicate with their customers. As new business communications channels evolve, SMS remains key thanks to its ubiquity. However, use of unauthorised routes such as SIM Farms…

MEFNovember 4, 2020

Enterprise Communications MEF Webinars & Workshops

Securing The Rich Messaging Experience

At MEF Connects Rich Communications one of the sessions focussed on what the industry needs to do to build the next wave of B2C communications on a trusted foundation that will help brands better engage consumers. Here, Tara Condon, Director of Product Marketing at iconectiv, shares the key themes of…

MEFOctober 28, 2020

Enterprise Communications MEF Webinars & Workshops Mobile Payments Personal Data

Creating Seamless Customer Experiences with Multichannel Orchestration

At MEF Connects Rich Communications Syniverse hosted a conversation, led by MEF’s Tim Green, on the efforts being made to combine multi-channel communication strategies with automated, rules-based orchestration. Here Jeff Bak, Syniverse’s VP of Product Management for Cloud Messaging services shares his main takeaways from the discussion, which you can…

MEFOctober 27, 2020

Enterprise Communications MEF Webinars & Workshops

The Evolution of Messaging – new channels, tools & technologies

At MEF Connects Rich Communications MMDSmart hosted a conversation on the Evolution of Messaging chat, led by renowned podcaster and event host Oisin Lunny. Here, MMDSmart’s Ira Cohen shares the major takeaways from the conversation. MEF Connects Rich Communications was a great opportunity to focus on the #futureofmessaging. New channels,…

MEFOctober 23, 2020

Enterprise Communications MEF Webinars & Workshops

On Demand: MEF Connects Wholesale – The Evolution of Voice

At MEF Connects Wholesale Erik van Stokkkom Ambassador for GCCM speaks to three industry leaders about their Voice Strategies, growth drivers for the industry and the challenges facing the continuing evolution of voice.

MEFOctober 22, 2020

Enterprise Communications MEF Data

MEF Data: Country View – China is the benchmark for chatbots

Get key insights from MEF’s P2A Business Messaging report which examines how consumers wordwide are engaging with brands and businesses via person to application messaging. Here we look how accepting consumers are of chatbots and what they could be used for. Smartphone users do not reject the idea of chatting…

MEFOctober 21, 2020

Enterprise Communications MEF Webinars & Workshops

On Demand: Analyst Briefing – Messaging Sector Outlook 2021

At MEF Connects Rich Communications Scarlett Woodford, Research Analyst Juniper Research shares an overview of rich media messaging, looking at high-level market trends, the role of RCS in retail & ticketing, rich media business messaging and the future of both RCS and OTT Business Messaging. Examining the impact of Covid-19,…

MEFOctober 21, 2020

Enterprise Communications MEF Webinars & Workshops

On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity

At MEF Connects Rich Communications Nick Lane, Chief Insight Analyst @ Mobilesquared shared highlights from their latest Databook, forecasting what’s ahead for the business messaging market globally up to 2024. Channels covered include SMS, RCS, WhatsApp, WeChat, Messenger, LINE and the data includes forecast growth in users by channel, demand…

MEFOctober 16, 2020

Enterprise Communications MEF Data

MEF Data: Developing economies – higher A2P

Get key insights from MEF’s A2P Business Messaging report, part of our MEF Data series, which examines how brands and businesses worldwide are engaging with consumers. OTT (Over The Top) messaging applications include popular services including WhatsApp, Facebook Messaging, Line and others. These are central to person to person messaging…

MEFOctober 15, 2020

Enterprise Communications

Hubs will be pivotal in driving global RCS deployments

New whitepaper: Business SMS, SIM Farms and the Data Protection Risk

Securing The Rich Messaging Experience

Creating Seamless Customer Experiences with Multichannel Orchestration

The Evolution of Messaging – new channels, tools & technologies

On Demand: MEF Connects Wholesale – The Evolution of Voice

MEF Data: Country View – China is the benchmark for chatbots

On Demand: Analyst Briefing – Messaging Sector Outlook 2021

On Demand: Global Business Messaging Forecasts – Mobilesquared looks ahead at the messaging opportunity

MEF Data: Developing economies – higher A2P

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