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Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…

In-Vehicle Infotainment Connectivity To Exceed $35 Billion In Revenue By 2028

London, 26th March 2024 –  A new report by connectivity experts Kaleido Intelligence forecasts that in-vehicle infotainment connectivity revenue will grow by an average of 40% each year between 2023 and 2028. This growth will exceed that of most other sectors in the automotive, transport and logistics connectivity market.

Infotainment Generates Massive Data, Unstable Revenue

Kaleido’s latest report, Cellular IoT Connectivity Series: Transport & Logistics Opportunities & Forecasts 2023-2028, shows that the high data consumption of infotainment, totalling over 1 exabyte per annum from 2027, will dwarf many other connectivity sectors, even with provisions within many platforms that require Wi-Fi to be used in some situations.

The telematics subsector has been the bedrock of much automotive connectivity,” remarked research author James Moar. “However, the key to monetisation of that data has been at the platform level, often captured by software providers. If they don’t provide this themselves, telcos and other connectivity providers need to offer VAS that improves the value of the transmitted data, rather than generating more of it.”

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Card payments no longer the default choice for consumers – new research from Boku reveals

LONDON — London, UK, 27 March 2024 // – Boku, the global network for localised payment solutions, has released a global research report entitled ‘2024 Global Ecommerce Report: The Changing World of Payments’ – an in-depth analysis of payment preferences and purchasing behaviours of consumers across the globe. The report reveals a continued decline in the market share of traditional card payments and a significant increase in the use of local payment methods for ecommerce purchases across the globe.

Stuart Neal, CEO of Boku said, “Our research shows the way the world transacts online is changing fast, and that change is being driven in the main by a consumer preference for convenient, seamless payment methods like digital wallets, direct carrier billing and Account to Account transfers. Merchants now realise that the key to their future global growth and success lies in their ability to offer consumers more payment choice. At Boku, we’re excited to provide the world’s largest merchants with access to our global network of localised payment solutions so their customers can more easily pay for the things they love, the way they want – no matter where they are in the world.” said Stuart Neal, CEO, Boku.

IPification Officially A Channel Partner for GSMA Open Gateway

SINGAPORE, March 27, 2024 – The leading global provider of one-click mobile authentication and fraud prevention solutions, IPification, is now an official channel partner for GSMA Open Gateway, the world’s largest connectivity platform for mobile network operators and mobile developers. The GSMA Open Gateway Memorandum of Understanding (MoU) is supported by some of the world’s largest and most innovative Mobile Network Operators, representing 65% of mobile connections, thereby unlocking a plethora of new partnership opportunities for IPification.

“We are thrilled to become an official channel partner for GSMA Open Gateway,” said Stefan Kostic, IPification CEO. “This partnership will allow us to not only provide our industry-leading mobile authentication and fraud prevention solutions to a wider range of mobile network operators and mobile developers, but also empower mobile operators to remain key players in the mobile identity space in the future, unlocking new revenue streams through a secure and user-friendly experience.”

Globe Teleservices Honored with Singapore Business Awards 2024 – Most Innovative International Telecommunications Company

Singapore, 1st April 2024: Globe Teleservices (GTS) announces its recognition as the Most Innovative International Telecommunications Company in the prestigious Singapore Business Awards 2024 by APAC Insider. This serves as an acknowledgment to GTS’s unwavering commitment to enable innovations in the telecommunications industry through its cutting-edge telecom solutions.

Its comprehensive suite of services is equipped with an AI/ML rule engine that detects and blocks fraudulent activities in real-time, maximizing quality and responsiveness in business communications.

“Our inclusion among the winners of the Singapore Business Awards 2024 underscores our determination to drive excellence in the telecom sector,” said Ashutosh Agrawal, Group CEO of Globe Teleservices. “At GTS, we continuously strive to push boundaries with our top-notch solutions”

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New research reveals paradigm shift in customer experience

Vodnjan, Croatia, March 27th, 2024 – New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact. Infobip analyzed more than 473 billion digital communications interactions on its platform in 2023 between businesses and consumers to identify the latest global business messaging trends.

“Our data shows how conversational experiences are rapidly spreading across the globe as businesses roll out marketing, sales, and support use cases. Where 2022 revealed a spike in omnichannel adoption when brands recognized the importance of connecting with their customers on their preferred channel, 2023 shows how brands are perfecting the end-to-end customer journey. Customers can now seamlessly progress through a journey within a single conversational thread on a chat app or RCS. With the emergence of interactive AI, we expect brands to incorporate a federation of different chatbots and AI algorithms working together to trigger actions at the ideal points during the customer journey. In the next year, we foresee the widespread adoption in customer service, marketing and sale automation, and for operational use cases like scheduling deliveries and managing payments.”, Ivan Ostojić, Chief Business Officer at Infobip

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