WhatsApp now has over 2.5 Billion Global users and an ever expanding range of businesses delivering key experiences for their customers around the world. In this session David Creasey-Benjamin, Future Messaging Evangelist at Webex CPaaS Solutions speaks to Yulia Dakin, Business Development & Partnerships at WhatsApp and explores why Messaging is so important to Meta, the range of meta channels and how they see the value across them. They take a look at some of the latest launches and what they’re achieving as well as taking a look at what’s next for WhatsApp.
Watch the full video below. The whole of MEF CONNECTS Omnichannel 2022 is available to view now on demand.