Get the latest announcements from MEF Members across the mobile ecosystem globally in this weekly review of member news…
iBASIS, the leading provider of communications solutions for operators and digital players worldwide, announced today that its FraudLock iQ360 solution has succeeded in blocking 191 million Wangiri fraud calls in H1 2021, a result of its major portfolio expansion to enhance operators’ ability to fight complex, rapidly evolving global telecoms fraud.
The estimated annual cost of leakage to communications providers and their customers in 2020 was $141 billion; of this, $48B was loss due to fraud suffered by customers of communications services, and $44B was the cost of fraud to the providers.* Frauds, including scams such as IRSF, Wangiri (“one ring and drop” fraud), PBX hacking, and Origin-Based Fraud (OBF) related to Origin Based Routing (OBR) are estimated to cost telcos, operators, and service providers the equivalent of 2.59% of revenues.*
In 2020 iBASIS joined the RAG Wangiri Consortium, a global initiative that uses blockchain technology to share intelligence about “one ring” Wangiri fraud in its commitment to fighting fraud for customers at the industry level. In response to the STIR/SHAKEN ruling on prevention of robocalling into the US, iBASIS has also led the fight against fraud by fortifying its network with its newly developed Compliance Protocol to combat robocalling as they implement STIR/SHAKEN across their networks. As of today, iBASIS is one of the first international carriers to pass the GLF Anti-Fraud Code of Conduct Attestation process and actively help to fight fraud at the industry level.
Leading telecommunications services provider, Airtel Nigeria, has announced a strategic partnership with Google and Dotgo®, a leading cloud communications and business messaging solutions provider, to offer upgraded SMS experience to enterprises and entrepreneurs in Nigeria.
The upgraded SMS experience will be delivered through RCS (Rich Communications Services), a part of the 5G technology and its features include pictures, audio, video, and presence, combined with enhanced security and encryption.
Commenting on the partnership, Ogo Ofomata, Director, Airtel Business, Airtel Nigeria, said: “Airtel Nigeria is pleased to partner with Google and Dotgo to offer Nigerian businesses, enterprises, entrepreneurs as well as individuals an innovative platform to connect, share, influence, engage and delight their various stakeholders. Airtel will continue to leverage on innovation and the latest technology to enrich the lives of our customers and empower them to realize their full potentials.”
“The coming together of a carrier like Airtel and our partner Dotgo to roll out RCS business messaging services has transformed Nigeria into an ‘RCS Gold Country’, where every tier-1 carrier supports RCS. With Airtel coming on board, the RCS adoption in Nigeria has scaled newer heights,” said Jason Choy, Director, Partnerships, Communication Products at Google.
Razer Gold, the largest independent virtual credit for games and entertainment in the world is now live with Vodafone Turkey, enabled by DOCOMO Digital, the leading mobile commerce enabler.
DOCOMO Digital had announced a strategic partnership with Razer last year to make Razer Gold available via direct carrier billing and digital wallets. Users may now purchase various game pins and virtual game credits from Razer Gold with ease via Vodafone Turkey.
Available in over 42,000 games and entertainment titles, Razer Gold is the primary way for games and entertainment to monetize in emerging markets such as SEA, LATAM and MENA. Razer Gold can be utilized to buy games and in-game content, while in return getting rewarded with Razer Silver and exclusive game deals. As part of the newly announced partnership, Vodafone Turkey subscribers will receive in-game credits from Razer at an exclusively discounted price.
“We are pleased to see our partnerships with both Razer and with Vodafone Turkey grow, in line with our endeavor to bring sought-after brands like Razer to our partner carriers,” said Jonathan Bennett, Chief Commercial Officer at DOCOMO Digital.
“Turkey is an important market for Razer in the middle-east region and being able to reach Vodafone Turkey subscribers is a great step forward in our journey. We will be launching several campaigns together with Vodafone Turkey to give more people an easy and convenient possibility to gain and spend Razer Gold,” said Adisorn Phonnarut, Senior Director, Head of Razer Gold at Razer.
Kaleyra, Inc, a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, was mentioned as a Representative Vendor in Gartner’s “Market Guide for Communications Platform as a Service.”
The study identified 20 representative vendors of the CPaaS market who offer a diverse portfolio of services to enterprises spanning North America, Europe, Africa, Asia/Pacific, and Latin America. Kaleyra’s omnichannel business communication offerings across SMS, RCS, MMS, voice, video, WhatsApp, and chatbots, in addition to its strong historic hold in the European and APAC markets, along with the recent acquisition of the US-based mobile messaging provider, mGage, fortify its position in the list.
The report states, “End customers are requiring deeper engagement with enterprises over the communications channel of their preference. CPaaS vendors have moved to advanced messaging capabilities (led by WhatsApp with omnichannel that combines traditional modes of communications) with advanced components to enhance customer engagement.”1 This reaffirms Kaleyra’s synchronization with customer needs and goes on to further strengthen its promise of being their trusted CPaaS partner in terms of innovation, security, and reliability.
“Kaleyra’s inclusion in Gartner’s Market Guide as a co-creator confirms our efforts to help enterprises around the world use technical and non-technical tools to boost their customer communication initiatives,” shared Dario Calogero, Kaleyra’s Founder and Chief Executive Officer. “We hope to make cloud communication functionalities accessible to various end-user-focused teams within these large organizations, and collectively empower them to offer exceptional customer experiences.”
Route Mobile (UK) Limited, a subsidiary of Route Mobile Limited, a well-known cloud communication platform service providers to enterprises, over-the-top (OTT) players and mobile network operators, signed definitive agreements to acquire Masivian S.A.S, a cloud communication platform service provider that caters to enterprises in Latin America. The acquisition is aligned with the global growth strategy of Route Mobile to become a recognized global CPaaS player and to strengthen its presence in Latin America.
Rajdipkumar Gupta, Managing Director and Group CEO, Route Mobile Limited, said, “Masiv is an established cloud communication platform service provider across LatAm and this acquisition is strategic in many ways for us to compete in new markets.”
He further added, “As founders of one of the leading CPaaS players globally, a key target for us was to onboard a global partner to gain a bigger foothold in the Latin American region, and address the international traffic that we’re yet to tap. We intend to be actively involved in Masiv’s growth and expansion of its portfolio.”