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MEF Connects Rich Communications sessions are all available to watch on demand now –  Rich messaging powers the digital transformation of brick-and-mortar retailers. “Bricks to Clicks”, “Retail to E-tail” via ecommerce and mobile messaging – here, our expert panel discuss how web, mobile and chatbots can breathe new life into traditional retailers and brands.


  • Doug Makishima – CSMO @ Summit Tech
  • Tony Chapman – Host @ Chatter that Matters
  • Nick Lane – Chief Insight Analyst @ Mobilesquared

Watch the session in full below:

MEF Connects Rich Communications On Demand

Over 3 days, MEF Connects Rich Communications brought together enterprises, brands & agencies to connect online with MNOs and messaging providers to showcase the business messaging channels that are transforming customer engagement. If you missed a session, check out our Video On Demand page below. MEF Members can visit the Member only On Demand page to get presentation slides as well.

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